Sands Chevrolet - Surprise

Emissions Canaster Solelnoid Valve After parking in garage I was smelling gasoline fumes. Called Jake and he got me in right away. After diagnosis they discovered the purge valve was After parking in garage I was smelling gasoline fumes. Called Jake and he got me in right away. After diagnosis they discovered the purge valve was stuck open and there was a saved code indicating the evaporative emission canister solenoid valve is not working. The original estimate was over $500. After reasearching emissions warranty (2012 with 55,000 miles) found there was a special coverage adjustment for the canister solenoid. This saved me over $250 - thanks Jake! More

A great experience Robert assisted me , he checked my car in, kept me informed the whole time, he called me with updates, He is very friendly and pleasant . Robert has t Robert assisted me , he checked my car in, kept me informed the whole time, he called me with updates, He is very friendly and pleasant . Robert has the Best customer service skills and has a great attitude. I have dealt with other workers there in the past and they were not as friendly.The shuttle drivers Ryan and Tom were excellent as well. Thank you all for making my experience a great one! More

Excellent We traded in our 2016 Chevrolet Equinox for a new 2018, Our sales person showed us the new features of the 2018 Equinox and we bought it. We especia We traded in our 2016 Chevrolet Equinox for a new 2018, Our sales person showed us the new features of the 2018 Equinox and we bought it. We especially like our original salesperson, Paul Muela.. He has been so kind and helpful with both our purchases. More

Great Service Center Sands Chevrolet service center is an outstanding service center.I have always received excellent service that is why I travel from the Prescott Az. a Sands Chevrolet service center is an outstanding service center.I have always received excellent service that is why I travel from the Prescott Az. area to Surprise Az..I would definitely recommend Sands for all of your vehicle maintenance. More

It was pleasant It took less time that what I had anticipated. Victor took the time to explain the recommended service. In addition he was detailed in the service the It took less time that what I had anticipated. Victor took the time to explain the recommended service. In addition he was detailed in the service they provided. More

HORRIBLE CUSTOMER SERVICE AFTER 2 FAILED ATTEMPTS TO GET MY VEHICLE FIXED AND A BOTCHED NEW CAR ORDER THAT MY DAD PLACED WE REFUSED TO DO BUSINESS HERE. HOWEVER, AFTER ASKING S AFTER 2 FAILED ATTEMPTS TO GET MY VEHICLE FIXED AND A BOTCHED NEW CAR ORDER THAT MY DAD PLACED WE REFUSED TO DO BUSINESS HERE. HOWEVER, AFTER ASKING SEVERAL TIMES TO REMOVE OUR INFORMATION FROM YOUR SYSTEM I STILL RECEIVE MAIL, EMAIL AND PHONE CALLS. DO NOT GO HERE FOR YOUR NEXT CAR. More

Professional, friendly, economical I went in for an Artic Blast AC booster treatment with hesitation but the agent Robert reassured me it's effective here in AZ & will not ruin AC compr I went in for an Artic Blast AC booster treatment with hesitation but the agent Robert reassured me it's effective here in AZ & will not ruin AC compressor, it will help it. Also had a coupon sale price for that & an oil change. They also walked me through a Bluetooth music issue , very helpful. They take the time to care about customer service. More

Vehicle service Kept informed of progress of vehicle Service was good. Service person was good to work with and explained what would be done and was done to the veh Kept informed of progress of vehicle Service was good. Service person was good to work with and explained what would be done and was done to the vehicle. First oil change on vehicle. More

Oil change Came in for a lube and oil change and all went well Except I left my coffe cup sitting on the table and Henry Smith my service writer picked it up and Came in for a lube and oil change and all went well Except I left my coffe cup sitting on the table and Henry Smith my service writer picked it up and put it in his cubicle. I called asking if it was turned in and Henry had it Thank you Henry More

Accommodating, pleasant Service and employees were great!! I appreciated the driver who took me to my home while i waited for my car. Very courteous and entertaining. Service and employees were great!! I appreciated the driver who took me to my home while i waited for my car. Very courteous and entertaining. More