Sands Chevrolet - Surprise

Recent Visit I was professionally greeted by Henry, my assigned Service Writer, who answered all my questions and addressed all my concerns. I was guided to the wa I was professionally greeted by Henry, my assigned Service Writer, who answered all my questions and addressed all my concerns. I was guided to the waiting room where I waited for my car to be serviced. Luckily there was nothing wrong with the car. When the car was completed, Henry came and got me and went over what was done and handed me off to the cashier. Henry then walked me to my car. The personalized service was great. More

Saturday service My Rep Henry Smith got me in on Saturday and promptly took care of my issue. He took the time to sit down and very professionally discussed other ser My Rep Henry Smith got me in on Saturday and promptly took care of my issue. He took the time to sit down and very professionally discussed other service needs that are coming up, explaining why they were needed. I appreciated the discussion. More

Air Conditioner Problem Since my last experience of losing my AC when we had 117 degree temps, I'm sensitive to it acting up again. So when the AC seemed to begin acting up Since my last experience of losing my AC when we had 117 degree temps, I'm sensitive to it acting up again. So when the AC seemed to begin acting up again when it got really hot I took it in to Sands Chev. Henry and the technician did a thorough job of inspecting every part of the AC system, made a couple of adjustments and it's behaving like it should. Thanks Henry Smith!! More

Used car purchase was awesome I visited the dealership on a referral from my good friend. She said Sands and staff were friendly as fast, and to ask for Andrew in the internet sale I visited the dealership on a referral from my good friend. She said Sands and staff were friendly as fast, and to ask for Andrew in the internet sales. I had picked out a few cars, test drive, and was done and on my way in 2 hours. Fast time for a car dealership! More

Service department is second to none! Victor Morales is a great service rep and is the reason I bring my vehicle to the dealership for service. The service he provides is second to none. Victor Morales is a great service rep and is the reason I bring my vehicle to the dealership for service. The service he provides is second to none. More

Satisfying. I felt that Denise Anderson went out of her way to take care of my needs . Thank you Denise for your patience with me . The service center does a grea I felt that Denise Anderson went out of her way to take care of my needs . Thank you Denise for your patience with me . The service center does a great job . More

Best service Dept. This is by far the best service dept I have ever been to. This not my first visit. Have had 2 of our vehicles here over the last 5-6 months for servic This is by far the best service dept I have ever been to. This not my first visit. Have had 2 of our vehicles here over the last 5-6 months for service and have used same service advisor Robert Wolf. Robert is great. Doesn't leaving me hanging on he is prompt out the door to greet me and makes sure everything is done for my vehicle when I am ready for pick up. He makes sure I have a ride back home if I am not waiting in the lobby for my vehicle to be serviced. This service dept. is much closer than the one I had been going to for 15 yrs and this one brings me home. I lived outside of the (10 mile?) radius for the other dealership to bring me home and had to arrange for my husband to always pick me up. Don't know why I didn't try Sands sooner. Thanks for great service. More

Sands is the only place to go for service. Any time I have to have service done on my car, Matthew Morzella makes sure that everything is done and the car is clean and ready to go. This is th Any time I have to have service done on my car, Matthew Morzella makes sure that everything is done and the car is clean and ready to go. This is the best service dept. I have ever been to. Thank you Matt! More

Service at Sands in Surprise I arrived early and waited for service personnel. As soon as they opened I was greeted and explained my situation and even though I had no appointment I arrived early and waited for service personnel. As soon as they opened I was greeted and explained my situation and even though I had no appointment was taken care of. While I waited I enjoyed the snacks available to all customers and took a quick nap. Not long after closing my eyes , I was awaken and escorted to my newly washed car and given a explanation of all things done. I am very ashamed that I cannot remember the service reps name for he took good care of me and listened to all I had to say. I certainly will find out his name and recommend all my friends to ask for him when visiting the service area. More

fantastic everyone is awesome they treat you with up most respect they don't bother you when you are walking around looking at vehicles they are willing to ans everyone is awesome they treat you with up most respect they don't bother you when you are walking around looking at vehicles they are willing to answer any questions you have More