Sands Chevrolet - Surprise

putting blame on me!!!!! I bought a vehicle there and have had nothing but problems. I brought it in because it was wondering on the road and couldnt stay in my lane without I bought a vehicle there and have had nothing but problems. I brought it in because it was wondering on the road and couldnt stay in my lane without swaying. After several attempts to fix, they are now putting the blame on how I drive, instead of having an alignment problem. COMES TO FIND OUT, THAT THE CAR IS OUTTA CASTER AND CANT BE ADJUSTED. IF CAR IS UNFIXABLE, WHY DID THEY SELL THE VEHICLE. More

Sands is a great place. I brought our SUV in for service. I was helped immediately. Everyone is very friendly, I was show to the waiting area. As soon as they were done wi I brought our SUV in for service. I was helped immediately. Everyone is very friendly, I was show to the waiting area. As soon as they were done with the service and wash, Matthew came and got me. The young lady at the cashiers desk, was very sweet and friendly. She had the paper work ready, I signed it and my SUV was brought to me. I don't mind taking the SUV in for service, I am never pressured into service I don't need. More

Not Trustworthy Went for an oil change. Requested that they lube the chassis - there are 2 zerk fittings on the tie-rods. At first the service rep Victor claimed that Went for an oil change. Requested that they lube the chassis - there are 2 zerk fittings on the tie-rods. At first the service rep Victor claimed that there were no fittings to be greased but said he would discuss it with the tech. When the service was complete I specifically asked Victor if the fittings were greased and he replied absolutely YES. When I got home I checked - and the fittings had not been touched - the dirt on the fitting was still exactly as prior to the service visit. So the question is - what else did they skip doing? More

Chevrolet Reliability Not withstanding the fact that my very low mileage (40k) 2010 Traverse is not turning out to be reliable, the service department has mostly been very Not withstanding the fact that my very low mileage (40k) 2010 Traverse is not turning out to be reliable, the service department has mostly been very helpful and staffed with good people. More

service appt Prompt service, all recommendations noted but no pressure to do anything before required at the appropriate time. One this date, turned out a little Prompt service, all recommendations noted but no pressure to do anything before required at the appropriate time. One this date, turned out a little faster than expected. More

fast, excellent service. They even wash our truck! We just moved here, when our new truck started smoking. They really helped us. They made the repairs and even did 2 recalls on our truck. Wonderful We just moved here, when our new truck started smoking. They really helped us. They made the repairs and even did 2 recalls on our truck. Wonderful, fast service. Thank you More

very pleased performed multi-point vehicle inspection. replaced driver seat lower switch panel. repaired interior roof fabric pulling away on driver side front performed multi-point vehicle inspection. replaced driver seat lower switch panel. repaired interior roof fabric pulling away on driver side front area. secured weather strip. More

Did not fix what was suppose to b fixed. You were suppose to fix something in the back of my truck that was making noise. Well $1100.00 later still making noise.. Plus want to charge me a $10 You were suppose to fix something in the back of my truck that was making noise. Well $1100.00 later still making noise.. Plus want to charge me a $100.00 More

service on my 2015 Colorado The staff at Sands Chevrolet in Surprise AZ are the best to work with.. very accommodating, personable and friendly always a great experience. I wo The staff at Sands Chevrolet in Surprise AZ are the best to work with.. very accommodating, personable and friendly always a great experience. I would recommend this dealership to all... More

Servicing 2014 Sonic Jeanie was my rep this time. Really liked her and she kept me informed on the car. I will have to remember her next time I come in. Best rep yet !!! Jeanie was my rep this time. Really liked her and she kept me informed on the car. I will have to remember her next time I come in. Best rep yet !!! More