Sands Chevrolet - Surprise

Wonderful It was great! They got me in right away, fixed my vehicle. I couldn't ask for a better service team. Thank you very much Matt Coleen Kelly It was great! They got me in right away, fixed my vehicle. I couldn't ask for a better service team. Thank you very much Matt Coleen Kelly More

Regular maintanance I've had multiple visits to the service department & would recommend it to any one in need of maintenance or repairs on any vehicle brand. I've had multiple visits to the service department & would recommend it to any one in need of maintenance or repairs on any vehicle brand. More

Third Bad Experience This was my third and probably last experience at Sands. I have had extremely slow service for a simple oil change and tire rotation. This provides th This was my third and probably last experience at Sands. I have had extremely slow service for a simple oil change and tire rotation. This provides the sales staff the opportunity to attempt to sell service customers new cars. The music was loud and the wait has been LONG. My truck was returned with large grease prints on the front bumper. More

Service I am treated very good at the dealership each time I go, Matt M. always takes good care of me each time I am there. I am treated very good at the dealership each time I go, Matt M. always takes good care of me each time I am there. More

Service I scheduled the appointment on-line and was set for 8am, when I arrived ,they said I was not on the list. They did squeeze me in, later tried to sell I scheduled the appointment on-line and was set for 8am, when I arrived ,they said I was not on the list. They did squeeze me in, later tried to sell me a balance and alignment for a high price and showed me on a piece of paper how bad my alignment was off, illustrations made it look like my wheels were bent out of shape. Didn't like the sales people trying to sell me a new car when I recently bought a 2015. More

Oil Change Matt was so very helpful, I didn't make an advance appointment, but, Matt got me in at the time I wanted that day!! The oil change was done, and my ca Matt was so very helpful, I didn't make an advance appointment, but, Matt got me in at the time I wanted that day!! The oil change was done, and my car cleaned and I was out within the hour!!! Thank You Matt, and Thank You Sands Surprise for a job well done!! More

My experience was excellent The service requested was done in a very timely manner. Service Advisor, Brian Abbott was very helpful with a problem that i brought to his attention. The service requested was done in a very timely manner. Service Advisor, Brian Abbott was very helpful with a problem that i brought to his attention. More

Awesome service Went in for a routine oil change. Decided to get the tires rotated as well. Service writer honored a coupon for this that I did not have in my posse Went in for a routine oil change. Decided to get the tires rotated as well. Service writer honored a coupon for this that I did not have in my possession. They also do price matching so when it was recommended that I also need a 4-wheel alignment they price matched from another shop so I didn't have to take it elsewhere. That was awesome. Thanks especially to Marc in the service department. More

Great Service Reps Ken in Service is one of the nicest and caring Service Reps ever. He advised us on what was needed and broke it down in order of priority to make it a Ken in Service is one of the nicest and caring Service Reps ever. He advised us on what was needed and broke it down in order of priority to make it affordable. I hate having to spend $$$ on repairs but appreciate the extra mile he went for us. And kudos to the Shuttle guys, they do an awesome job and were fun to talk with! More

Oil Change Henry in service did a fine job. Car was done in 2 hours. He arranged a ride home with great driver Tom. Henry went over recommended services in low p Henry in service did a fine job. Car was done in 2 hours. He arranged a ride home with great driver Tom. Henry went over recommended services in low pressure way. Good experience. More