Sands Chevrolet - Surprise - Service Center

Service on my 2006 Chevy Silverado I treated very well by Jean in the Service Dept. She got me a loaner vehicle, while my truck was in the shop for 2 days, and kept me well informed of I treated very well by Jean in the Service Dept. She got me a loaner vehicle, while my truck was in the shop for 2 days, and kept me well informed of the status of my truck. Highly recommend them. More

Oil change and tires We have been using Sands Chevrolet for service of our Saturn and Chevy for seveal years. We have never been disappointed. Victor knows our vehicles We have been using Sands Chevrolet for service of our Saturn and Chevy for seveal years. We have never been disappointed. Victor knows our vehicles and helps us keep them in shape. More

Great Service I told Robert the problem with my GMC they check it out. Robert got back to me told me the problem and how much it cost. When I told him to go ahead I told Robert the problem with my GMC they check it out. Robert got back to me told me the problem and how much it cost. When I told him to go ahead with repairs then he told me my options. After that I got call back when car was ready. It was working great and went on with my day. More

LOF and Recall Scheduled appointment for an LOF, told them when I arrived I had a recall on the vehicle. They checked on the recall and took care of it no questio Scheduled appointment for an LOF, told them when I arrived I had a recall on the vehicle. They checked on the recall and took care of it no questions asked, they were fast and explained exactly what they did. Thanks for the excellent service. More

A good shop It is a very nice facility, clean and organized. The customer lounge is comfortable. The employees were friendly. I made my appointment on line, when It is a very nice facility, clean and organized. The customer lounge is comfortable. The employees were friendly. I made my appointment on line, when I arrived they did not know anything about it. I was told they were having problems with the third party that handles their on line stuff. The work took longer than I expected, that may have been because they did not have me scheduled? Overall a good shop. More

Good customer service Jean was a superb service manager. She is knowledgeable and friendly. There were quite a few items that needed serviced and we had our car back in a d Jean was a superb service manager. She is knowledgeable and friendly. There were quite a few items that needed serviced and we had our car back in a day and a half. More

Courtious and Prompt Fixed the rattle on the first try and was very courteous and prompt with the service. He also got back with me on an issue when he really didn't have Fixed the rattle on the first try and was very courteous and prompt with the service. He also got back with me on an issue when he really didn't have to. More

Great customer service I just wanted to let you know ive been in a few times and Bryan Grendrich has been the one helping me. He has been wonderful to do business with and h I just wanted to let you know ive been in a few times and Bryan Grendrich has been the one helping me. He has been wonderful to do business with and has great customer service. I would recommend this place to anyone looking for a car or needed service. More

Helpful person Bryan was most helpful. Previously the VIN number of my car had been entered wrong, but Bryan corrected this problem which proved that I did have ext Bryan was most helpful. Previously the VIN number of my car had been entered wrong, but Bryan corrected this problem which proved that I did have extended coverage that covered a great deal of the cost of the repairs. More

One happy camper. As usual my appointment was set when I wanted it. When I arrived my service provider, Jake, was right there to see what my issue was. He explained to As usual my appointment was set when I wanted it. When I arrived my service provider, Jake, was right there to see what my issue was. He explained to me right up front that there may not be anything they could do for me but they would try. My truck was taken into the service area right away. In a short period of time Jake came and got me. Explained in detail what they did and that there was nothing they could do to correct my problem. That was ok with me because I wasn't sure they could help me when I made the appointment. Sands Chevrolet of Surprise has always taken care of me with the highest level of professionalism. More