Sands Chevrolet - Surprise - Service Center
Surprise, AZ
1,846 Reviews of Sands Chevrolet - Surprise - Service Center
Beyond expectations Whenever I bring my car in for service, I am met by Victor who always shows kind consideration and when the car is finished being serviced he always e Whenever I bring my car in for service, I am met by Victor who always shows kind consideration and when the car is finished being serviced he always explains, very clearly, what was done to resolve whatever the problem was. More
Recall and quality issues The rating is based on not so much as the quality of work at Sands but On the Quality of the product they sell. I leased a 2016 Malibu in February and The rating is based on not so much as the quality of work at Sands but On the Quality of the product they sell. I leased a 2016 Malibu in February and it has been back twice for recalls. This time the parts were not available. Other issues like poorly installed seats, hood trunk release, ODB panel making noise and creeks and rattles in the dashboard. Everything could not be duplicated as usual when you take your car in for service so repairs were not made. I am a long time GM owner and used to the quality issues but was hoping for a better product this time around with all the great reviews Chevy has received. I will continue to use Sands and recommend them when It comes to sales. Their sales team is awesome. More
Treated very well and accommodated I would like to thank Denise and Steve for accommodating me under the circumstances i presented them. I brought my Yukon in for quick oil change and i I would like to thank Denise and Steve for accommodating me under the circumstances i presented them. I brought my Yukon in for quick oil change and it turned out to be more work than was wanted at the time. Steve made me comfortable with a decision and I am very thankful. More
Service made easy Sands Service made our maintenance visit easy and hassle free. After making the appointment, I thought that it would tie up my whole day! Instead it t Sands Service made our maintenance visit easy and hassle free. After making the appointment, I thought that it would tie up my whole day! Instead it took less than an hour and they even washed my car for free! More
Convenient service I took my Traverse in for service for my rear light. I came in early on a Saturday and had the shuttle take me home. I know Saturday's are very busy s I took my Traverse in for service for my rear light. I came in early on a Saturday and had the shuttle take me home. I know Saturday's are very busy so expected my car to be there most of the day which wasn't a problem. Matt called and luckily it wasn't anything major. My car was ready by 3:00 p.m. and the shuttle came back to pick me up. All around it was a good experience thanks to the service team. More
Great service repairing air bag recall. Quick and efficient. Great customer service and had a short wait time. Everyone was very friendly. Koda was the gentleman I worked with. Great guy. Love my car. Great customer service and had a short wait time. Everyone was very friendly. Koda was the gentleman I worked with. Great guy. Love my car. More
Super helpful Helped me when I was in a snag. Battery was acting up. I called and they got me in immediately. Staff was helpful and they got me on the road quickly. Helped me when I was in a snag. Battery was acting up. I called and they got me in immediately. Staff was helpful and they got me on the road quickly. Very happy with my service visit. Thanks! More
Ken Ashby Great service and awesome customer service. We will be asking for Ken from now on. He took the time to get to know us as customers and find out our ne Great service and awesome customer service. We will be asking for Ken from now on. He took the time to get to know us as customers and find out our needs for our vehicles More
Awesome Very friendly, and fast!! They took care of the item that I came in with. I asked them to do a couple of more things and they did so without complaint Very friendly, and fast!! They took care of the item that I came in with. I asked them to do a couple of more things and they did so without complaint. More
The Best Service I just want to Say A big thank you to Bryan Gendrich for providing excellent Service. He's been Very helpful & professional since I Been taking my Car I just want to Say A big thank you to Bryan Gendrich for providing excellent Service. He's been Very helpful & professional since I Been taking my Car for its Service. Thank you Bryan your the Best:) More