Sands Chevrolet - Surprise - Service Center

Excellent customer service provided by service advisor Matt Excellent customer service I had to have a new odometer rebuilt for my 67 corvette and got it back in resonable time frame Thank You so much Excellent customer service I had to have a new odometer rebuilt for my 67 corvette and got it back in resonable time frame Thank You so much More

Great service Always polite, and has never tried fooling me into false maintenance. I would recommend sand Chevrolet. Jake was very helpful and honest. I would bu Always polite, and has never tried fooling me into false maintenance. I would recommend sand Chevrolet. Jake was very helpful and honest. I would buy from sands again. More

recall Service was good and Mr. Henry Smith was outstanding. What more can you say when you are coming in for a recall. Not too much Service was good and Mr. Henry Smith was outstanding. What more can you say when you are coming in for a recall. Not too much More

Service is always great. Every time I have to have anything done to the car. I am always greeted by friendly people. They make sure that the car is taken care of, and so am Every time I have to have anything done to the car. I am always greeted by friendly people. They make sure that the car is taken care of, and so am I. I have been to other dealers service departments, Sands is by far, the best. More

tire repair I had a screw in my tire on Sunday night and I had the light come on. I called in t he morning and Jake said bring it right up, which I did. He had I had a screw in my tire on Sunday night and I had the light come on. I called in t he morning and Jake said bring it right up, which I did. He had it fixed, the car washed and I was on my way home. Jake is a great, he always takes good care of my car and I never leave unhappy. More

Pushy service I just wanted an oil change!!! Don't try and sell me more service that is not a priority. Great you found more stuff that is wrong, but it's not a c I just wanted an oil change!!! Don't try and sell me more service that is not a priority. Great you found more stuff that is wrong, but it's not a crisis. My car is old, I get it. Service keeps getting worse, especially over the last year. I don't have the confidence that the tech did his job correctly. My oil tracker wasn't reset and instead it was put into the menu to reset my key fobs. Not cool! Then when you tell me you are going to write down everything I need to have done and not give that to me, makes me question if there really is anything wrong. I might have considered having other stuff done if you didn't make me feel like I don't have a clue of what you are talking about and also tell me that you have no records of any type of service done on my car. You need to take a minute and do your research. Also, give me the courtesy of a customer to the end instead of just pushing me off to the cashier because I didn't buy anything else. That doesn't make me want to have you fix other stuff either. More

Very good service I had ken and he was very polite and friendly to deal with, i will continue to use them as long as i a have my car I had ken and he was very polite and friendly to deal with, i will continue to use them as long as i a have my car More

Service Great Service !.. Fast and Friendly ! Always willing to listen and explain , answer questions .. Etc.. Have taken many of my vehicles here for many Great Service !.. Fast and Friendly ! Always willing to listen and explain , answer questions .. Etc.. Have taken many of my vehicles here for many different reasons and have always had excellent service and accommodations . More

Service Appointment for Chevrolet Silverado 2500 HD LT Our experience with the dealership has been a pleasant one. Scheduling an appointment was easy and we were able to get the appointment when we needed Our experience with the dealership has been a pleasant one. Scheduling an appointment was easy and we were able to get the appointment when we needed it. More

Horrible! Brought my car in for an oil change and tire rotation. My car isn't that old they told me my alignment was bad. I took it to another dealer after my o Brought my car in for an oil change and tire rotation. My car isn't that old they told me my alignment was bad. I took it to another dealer after my oil change and was told it was ok. The oil change took 2 hours. They left a dirty rag in my cup holder and there was oil all over the interior of my car. They moved my seat adjustments too. After I had left I realized there was no way they rotated my tires because I never gave them the lug unlocking tool they needed to remove my tires. Makes you wonder what else they are messing up. They had someone call me to ask why I missed my appointment a few days later too. I didn't miss any of my appointments ever but every time I go there for service they always call me to ask why I am not going to my appointments. This is my third and last car from Sands Chevrolet in Surprise Arizona! Each of my cars I purchased there has cracked windshields they had to fix. These were brand new cars! The list is a mile long with this place! Very very frustrating and rude people! More