Sands Chevrolet - Surprise - Service Center
Surprise, AZ
1,846 Reviews of Sands Chevrolet - Surprise - Service Center
Great service Sands has been servicing my car since day one and I am always completely satisfied with how they take care of my car. Jake, my tech is always keeping Sands has been servicing my car since day one and I am always completely satisfied with how they take care of my car. Jake, my tech is always keeping me informed on matters with my car. Good man. More
A great experience Robert assisted me , he checked my car in, kept me informed the whole time, he called me with updates, He is very friendly and pleasant . Robert has t Robert assisted me , he checked my car in, kept me informed the whole time, he called me with updates, He is very friendly and pleasant . Robert has the Best customer service skills and has a great attitude. I have dealt with other workers there in the past and they were not as friendly.The shuttle drivers Ryan and Tom were excellent as well. Thank you all for making my experience a great one! More
quick and easy brought the vehicle in due to a wiper recall. The part was in , Jean J. made sure of that.I chose to wait for the install to be done. waited only a li brought the vehicle in due to a wiper recall. The part was in , Jean J. made sure of that.I chose to wait for the install to be done. waited only a little over an hour and Jean called and all was done. Great service!! More
Emissions Canaster Solelnoid Valve After parking in garage I was smelling gasoline fumes. Called Jake and he got me in right away. After diagnosis they discovered the purge valve was After parking in garage I was smelling gasoline fumes. Called Jake and he got me in right away. After diagnosis they discovered the purge valve was stuck open and there was a saved code indicating the evaporative emission canister solenoid valve is not working. The original estimate was over $500. After reasearching emissions warranty (2012 with 55,000 miles) found there was a special coverage adjustment for the canister solenoid. This saved me over $250 - thanks Jake! More
Great Service Center Sands Chevrolet service center is an outstanding service center.I have always received excellent service that is why I travel from the Prescott Az. a Sands Chevrolet service center is an outstanding service center.I have always received excellent service that is why I travel from the Prescott Az. area to Surprise Az..I would definitely recommend Sands for all of your vehicle maintenance. More
It was pleasant It took less time that what I had anticipated. Victor took the time to explain the recommended service. In addition he was detailed in the service the It took less time that what I had anticipated. Victor took the time to explain the recommended service. In addition he was detailed in the service they provided. More
HORRIBLE CUSTOMER SERVICE AFTER 2 FAILED ATTEMPTS TO GET MY VEHICLE FIXED AND A BOTCHED NEW CAR ORDER THAT MY DAD PLACED WE REFUSED TO DO BUSINESS HERE. HOWEVER, AFTER ASKING S AFTER 2 FAILED ATTEMPTS TO GET MY VEHICLE FIXED AND A BOTCHED NEW CAR ORDER THAT MY DAD PLACED WE REFUSED TO DO BUSINESS HERE. HOWEVER, AFTER ASKING SEVERAL TIMES TO REMOVE OUR INFORMATION FROM YOUR SYSTEM I STILL RECEIVE MAIL, EMAIL AND PHONE CALLS. DO NOT GO HERE FOR YOUR NEXT CAR. More
Professional, friendly, economical I went in for an Artic Blast AC booster treatment with hesitation but the agent Robert reassured me it's effective here in AZ & will not ruin AC compr I went in for an Artic Blast AC booster treatment with hesitation but the agent Robert reassured me it's effective here in AZ & will not ruin AC compressor, it will help it. Also had a coupon sale price for that & an oil change. They also walked me through a Bluetooth music issue , very helpful. They take the time to care about customer service. More
Vehicle service Kept informed of progress of vehicle Service was good. Service person was good to work with and explained what would be done and was done to the veh Kept informed of progress of vehicle Service was good. Service person was good to work with and explained what would be done and was done to the vehicle. First oil change on vehicle. More
Oil change Came in for a lube and oil change and all went well Except I left my coffe cup sitting on the table and Henry Smith my service writer picked it up and Came in for a lube and oil change and all went well Except I left my coffe cup sitting on the table and Henry Smith my service writer picked it up and put it in his cubicle. I called asking if it was turned in and Henry had it Thank you Henry More