Sands Chrysler Jeep Dodge RAM

Jeep Steering Issue I've had problems with my steering since I bought my new Wrangler. I've had it at the dealership I bought it at twice and the problem still didn't get I've had problems with my steering since I bought my new Wrangler. I've had it at the dealership I bought it at twice and the problem still didn't get resolved. Took it to Sands and they fixed it on the first try. More

Enjoy vehicle negotiations. Great experience. It was relaxing. Enjoyable. Sales people honored the customer & their prices. Great amount of negotiations happened in a short perio Great experience. It was relaxing. Enjoyable. Sales people honored the customer & their prices. Great amount of negotiations happened in a short period of time. Take time & experience the same. More

Excellent Purchase Experience Bought a new Ram pickup from Joe Lyons at Sands. Joe and other Sands dealership staff I dealt with were professional and respectful. Excellent place t Bought a new Ram pickup from Joe Lyons at Sands. Joe and other Sands dealership staff I dealt with were professional and respectful. Excellent place to "buy" a car and not be "sold" a car. No pressure to buy. Not even on the add-ons. Sands was not the closest Ram dealer to me but their websites pricing was upfront without showing an impossible price with a bundle of incentives that no one could qualify for. Their dealer discount before manufacturers incentives was one of the most attractive advertised on the internet. Also their website has plenty of real and accurate pictures of the vehicle which I really appreciate. It seems like so many dealerships can't be bothered to post real pictures of the vehicles and just show a factory representation or at best a few exterior shots. Joe was very patient and knowledgeable in giving a rundown of the vehicle. He also had a preplanned route that was really helpful since I was not that familiar with the area. Also he and his technicians pretty quickly answered concerns I had with specific functions that just turned out to be operator (myself) error. The truck was ready when promised and looked excellent. An excellent purchase experience. More

Excellent experience! I have purchased many cars in my life, and usually I hate the experience. Sands is NOT the typical dealer! They were courteous and fair every step of I have purchased many cars in my life, and usually I hate the experience. Sands is NOT the typical dealer! They were courteous and fair every step of the process. Unlike others, I felt they were transparent in our negotiations and didn’t put us through the back and forth games I’ve experienced before. They didn’t try to low ball us on our trade in or harass us into purchasing extras we didn’t want. I would wholeheartedly recommend buying from them and I will go back in the future if I need to purchase again. More

An Educational Approach Prior to visiting Sands, I called with a question. Joe Lyons took my call. After our chat, I planned on requesting him as our sales person. My plan Prior to visiting Sands, I called with a question. Joe Lyons took my call. After our chat, I planned on requesting him as our sales person. My plan went well. Joe took an educational approach. He explained everything in detail to guide our decision, not just to buy or not, but also if it was the right vehicle for us. More

Service I made an appointment to see why check engine light was on and was told that I needed a catalytic converter and that it was not covered by my warranty I made an appointment to see why check engine light was on and was told that I needed a catalytic converter and that it was not covered by my warranty. I then called the dealership where I purchased the car and questioned them as to why it was not covered and was told that it should be but, to be sure, I should call and get the part number and call to verify. He gave me the number to call and then I called Sands for the part number. The lady who answered told me that she couldn’t get it for me, and that the person I was assigned to wasn’t there, but assured me that the service manager would call me back by the next day and explain why it wasn’t covered. I repeated that I only wanted the part number and she said he’d give it to me. The next day I received a voice message, not from a manager, but from the original person that I was assigned to who said that she saw that I made several inquiries (I only called them once for the part number) and that she had told me several times that it would not be covered. I did not appreciate the attitude I was given. All in all, Sands is okay but a little more training in customer service is needed. More

Trade in was quick and easy thanks to joe and rose They made it so easy to trade in my car. Thank you! I recommend this dealership to anyone looking to upgrade their vehicles, new or old. They made it so easy to trade in my car. Thank you! I recommend this dealership to anyone looking to upgrade their vehicles, new or old. More

Fun shopping experience, great deals!!! We showed up at the dealership shopping for a Wrangler Unlimited one hour before closing. They gave us all the time we needed and did not rush us. We We showed up at the dealership shopping for a Wrangler Unlimited one hour before closing. They gave us all the time we needed and did not rush us. We drove 2 wranglers and really liked one. We weren’t even going to make a purchase that evening, but the dealership made us an offer we couldn’t refuse and we bought our wrangler that evening! This was the 4th dealer we had visited over the past 30 days and the second dealer we had visited that day. None of the other dealers made us any reasonable offers despite our willingness to buy with a good deal. Would any of the previous dealers had made us even a reasonable offer, we would have been driving one of their Wranglers! Sands was over an hour from our home, but we are sooo happy we gave them a chance to earn a new loyal customer! More

The 3 T's 1. Terrific salesman Greg Seip and all the other terrific personnel we met. 2. Terrific truck inventory. 3. Terrific, simplified purchasing of our n 1. Terrific salesman Greg Seip and all the other terrific personnel we met. 2. Terrific truck inventory. 3. Terrific, simplified purchasing of our new truck. More

fun and easy enjoyed the experince with all from matt to rose and especially greg with there professional attention to us. they restored the fun back to car buyi enjoyed the experince with all from matt to rose and especially greg with there professional attention to us. they restored the fun back to car buying for us again.thank you and looking forward to doing business in the the future! More