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Sands Chrysler Jeep Dodge RAM

Quakertown, PA

Overview
Employees
Reviews
Vehicles
4.7
1,480 Reviews
Part of the Sands Auto Group and serving our customers since 1926. For vehicle experience that's rooted in traditional family values, see us today!
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501 N West End Blvd

Quakertown, PA

18951

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Showing 1,480 reviews

February 09, 2024

Was very happy with the service but the labor is so expensive. Also was told it would take 10 minutes to get a part and it took 45 minutes. More

by kms2651
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Allen
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Apr 13, 2024 -

Sands Chrysler Jeep Dodge RAM responded

We appreciate your business here at Sands Chrysler Jeep Dodge. If you would like to discuss the feedback you've shared about our pricing, please don't hesitate to reach out to us.

February 08, 2024

Amy is pleasant and helpful with every interaction. A valuable employee and should be commended for her excellence More

by yarynnek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Mansfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 13, 2024 -

Sands Chrysler Jeep Dodge RAM responded

We appreciate your positive words about our team at Sands Chrysler Jeep Dodge. We take pride in their professionalism and commitment to helpful service. Thank you.

February 08, 2024

·love the dealership, only issue was very long wait to have my oil changed and they accidentally broke the air filter case. They ordered a new one but it's frustrating. More

by judenurse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Mansfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Megan Allen
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Apr 13, 2024 -

Sands Chrysler Jeep Dodge RAM responded

Hello, Thank you for taking the time to leave a review. We would be grateful for the opportunity to address the feedback you've shared about your oil change and air filter case. If you would like to discuss this further, please don't hesitate to reach out to me. Best regards, Dave Labar Sands Auto Group dlabar@sandsautogroup.com

February 08, 2024

Repeat customer. Always happy with the Sands Service Team! They do an outstanding team very professional. More

by astepnowski5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Mansfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 13, 2024 -

Sands Chrysler Jeep Dodge RAM responded

We appreciate your loyalty to Sands Chrysler Jeep Dodge. It's fulfilling to know our professionalism leaves a positive impression on you. Your continued satisfaction is important to us.

February 07, 2024

I've always had a good experience with the service department! Top notch. Excellent service and pleasant staff that are very attentive More

by jdavis6205
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Allen
Report | Print
Apr 13, 2024 -

Sands Chrysler Jeep Dodge RAM responded

We appreciate your positive feedback about our service department at Sands Chrysler Jeep Dodge. Your satisfaction is important, and it's great to hear that our team was up to the mark. Thank you for giving us a perfect rating, we always aim to provide attentive service.

February 06, 2024

Great dealership to work with. Would recommend salesman James "Mack" Mcbrearty. Overall experience was positive. More

by randalll912
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Vendetti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Mcbrearty
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Apr 13, 2024 -

Sands Chrysler Jeep Dodge RAM responded

It's great to know your experience at Sands Chrysler Jeep Dodge with our team was positive. We appreciate your recommendation and ratings!

February 05, 2024

The dealership was on time with inspection. Amy was very informative. Overall experience was very positive. More

by mes1477
Recommend Dealer
Yes
Employees Worked With
Amy Mansfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Mansfield
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Apr 13, 2024 -

Sands Chrysler Jeep Dodge RAM responded

Thank you for the feedback. It's great to hear that Sands Chrysler Jeep Dodge met your expectations with a timely inspection and provided useful information during your visit. We appreciate your kind words about our team's effort.

February 05, 2024

the van was there since10/19/2023 for a Transmisson and before it was log in was over a week. run from them no customer service over 25 phone calls later pick it up inon 1/31/2024 More

by todd.janney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amy Mansfield
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 13, 2024 -

Sands Chrysler Jeep Dodge RAM responded

Hello, Your feedback is very important to us here at Sands Chrysler Jeep Dodge. We want every customer to have a positive experience and I would appreciate the chance to discuss the level of communication and overall customer care that you received from our Service Team regarding a transmission repair on your van. Can you please email me with your preferred contact information? Best, Dave Labar Sands Auto Group dlabar@sandsautogroup.com

February 05, 2024

Was able to be seen earlier than my appointment, which was great. The wait time was not that bad at all. More

by gunn-jeremy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Allen
Report | Print
Apr 13, 2024 -

Sands Chrysler Jeep Dodge RAM responded

Thank you for the feedback. We at Sands Chrysler Jeep Dodge appreciate knowing how your appointment reservation went. It's great to hear that there was lower wait time than expected.

February 05, 2024

They were able to accommodate me and fit me into their schedule and completed my state inspection as well as completing an oil change. More

by danny.morales36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The young lady that handles payments., Megan Allen
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Apr 13, 2024 -

Sands Chrysler Jeep Dodge RAM responded

We're glad to hear that Sands Chrysler Jeep Dodge could assist with your state inspection and oil change on time. Your satisfaction is significant to us; thanks for sharing.

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