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Sands Chrysler Jeep Dodge RAM

Quakertown, PA

4.6
948 Reviews
Part of the Sands Auto Group and serving our customers since 1926. For vehicle experience that's rooted in traditional family values, see us today!
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501 N West End Blvd

Quakertown, PA

18951

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Showing 948 reviews

July 30, 2011

Derek Bast put a lot of time and effort into finding our 2011 Jeep Grand Cherokee with the Off Road Package we needed. He always called or e-mailed us with any prospects, kept us up to date, etc. During ou More

by bkeeler1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Bast, Derek Bast
Aug 01, 2011 -

Sands Chrysler Jeep Dodge RAM responded

Dear "bkeeler1": Thank you for your recent purchase and 5 star review of Derek Bast and our dealership on DealerRater! Derek is a bulldog when it comes to customer satisfaction. He goes to great lengths to ensure every one of his Sands customers has a pleasant experience. Please return for your routine maintenance visits and say hi when you come in. Take care and best of luck with your new Jeep from Sands! Sincerely, Gene Werley Marketing Director Sands Auto Group

July 30, 2011

marty tripp and the dealership gave me the time of day. i went to others and i was pushed out the door. not sands ( marty ) i told them what i wanted and what i needed, and sat me down and talked. then they More

by renner119
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
marty tripp, Marty Tripp
Aug 01, 2011 -

Sands Chrysler Jeep Dodge RAM responded

Dear Paul: Thank you for your recent purchase and positive review on DealerRater! You were fortunate to work with one of our most experienced salespeople, Marty Tripp. Marty is a huge asset to our store and has extensive knowledge of our products. Enjoy your new vehicle and keep in touch! Sincerely, Gene Werley Marketing Director Sands Auto Group

July 19, 2011

It was such a nice and happy experience. As soon as I walked to the entrance immediately I was greeted kindly and enthusiastically by a wonderful sales lady, Jeannie. After I bombbarded her with many qu More

by Cheryl Croak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeannie Troxel in sales and Jason Wehr in Financing , Jeannie Troxel
Aug 01, 2011 -

Sands Chrysler Jeep Dodge RAM responded

Hi Cheryl, Thanks so much for your recent purchase and glowing review on DealerRater! I'm glad you had the chance to meet Jeannie. She is very friendly and always has the customer's best interests in mind. Enjoy your new truck, and we hope to see you for maintenance visits in the future. Take care. Sincerely, Gene Werley marketing Director Sands Auto Group

June 30, 2011

I was shopping online for a van. I received dozens of qualifying responses. After visiting many of these locations I came to visit Sands. Salesman Marty Tripp approached me as I was browsing their invent More

by bfo1jhb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marty Tripp, Marty Tripp
Jun 30, 2011 -

Sands Chrysler Jeep Dodge RAM responded

Dear Jackie, Thanks for the sparkling review on DealerRater!!! We are especially grateful for the opportunity to serve you when so many dealerships were vying for your purchase. You are 100% correct when you say that your experience with Marty Tripp exemplifies the overall business philosophy of our group. We look forward to serving you in the future. Thanks again. Warmest regards, Gene Werley Marketing Director Sands Auto group

June 23, 2011

Purchased a used car there six months ago. Upon getting my car inspected recently I found out that they hadn't serviced any of the parts they promised. For my inspection I had to get new rear brakes which More

by jalink
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bill
May 22, 2011

We had done are homework and were ready to make a deal - Derek was very professional, listened to what we wanted, what our other offers were for oher vehicles,and did nto play any games - we feel we struck More

by mattmull
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
1, Derek Bast
May 23, 2011 -

Sands Chrysler Jeep Dodge RAM responded

Hello "mattmull", Thank you for your Sands Auto Group purchase and the positive review submitted on DealerRater! Derek Bast is a definite asset to our experienced sales staff and it's good to hear everything went so smoothly. If you enjoyed the sales process, I'm certain you'll also enjoy our service department too. Please spread the news to family & friends. We all look forward to serving you in the future! Gene Werley Marketing Director Sands Auto Group

May 19, 2011

I had a fantastic experience with your dealership. Marty was fantastic with showing me vehicles and explaining everything so I understood all of the paperwork, warranties and options. GREAT SALES PERSON!! More

by donnawalls
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marty Tripp, Marty Tripp
May 19, 2011 -

Sands Chrysler Jeep Dodge RAM responded

Hi Donna, You gave us all 5's right across the board. That's what our goal is every day at Sands Chrysler Dodge Jeep Ram in Quakertown and we hit the mark with you! Thanks so much for your purchase and telling everyone about your positive experience with us. Enjoy your new vehicle and for a great service experience, be sure to schedule your maintenance visits with us too! Sincerely, Gene Werley Marketing Director Sands Auto Group

May 17, 2011

They answered my questions and did their best to meet my pricing request. I left feeling that all had gone well and even my wife wasn't stressed out. My purchasing policy has always been to go in with a pre More

by Doug415
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeannie Troxall & Cody ??, Jeannie Troxel
May 17, 2011 -

Sands Chrysler Jeep Dodge RAM responded

Dear "Doug415": Thanks so much for your recent purchase and positive review on DealerRater! We're glad we met your expectations and provided you with a stress free buying experience. We encourage you to tell your friends and look forward to serving you in the future. Take care. Gene Werley Marketing Director Sands Auto Group

April 26, 2011

I walked into the dealership asking about a Hyundai Elantra Touring. Jeannie greeted me and we took it for a spin. The sales pitch was not aggressive, and had a very friendly approach. They were extrem More

by taktrevor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeannie Troxel, Jeannie Troxel
Apr 26, 2011 -

Sands Chrysler Jeep Dodge RAM responded

Dear "taktrevor", Your review of your recent purchase is exactly what we strive for at Sands Auto Group. Nice to hear you had such a pleasant experience with our sales team, and we encourage you to find out that the service & parts departments offer the same levels of customer service. Enjoy yor vehicle, and be sure to say hi to Jeannie whenever you visit. Take care! Gene Werley Marketing Director Sands Auto Group

April 26, 2011

i recently bought a used 2008 wrangler from marty tripp. he was low pressure and so was the sales mgr. ken. their pricing was good and my tradein was a fair price. i had a few problems after the sale but al More

by whitey619
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
marty tripp, Marty Tripp
Apr 29, 2011 -

Sands Chrysler Jeep Dodge RAM responded

Dear "whitey619", Thank you very much for yor updated review. Take care :) Gene Werley Marketing Director Sands Auto Group

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