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Sands Chrysler Jeep Dodge RAM

Quakertown, PA

4.6
965 Reviews
Part of the Sands Auto Group and serving our customers since 1926. For vehicle experience that's rooted in traditional family values, see us today!
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501 N West End Blvd

Quakertown, PA

18951

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Showing 965 reviews

September 18, 2011

Amy answered phone and was very helpful. I believe she is also the one who got both jeeps to your dealership as to not make me have to drive from quakerstown to red hill as it was already a one and a half ho More

by miked55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
mark cardillo and amy
Sep 23, 2011 -

Sands Chrysler Jeep Dodge RAM responded

Hello "miked55": Thank you for your recent purchase and positive review on DealerRater! We also appreciate your candid remark regarding the interest rate on your loan and how it was handled. While a 2% difference on an auto loan does not usually reflect in a greatly increased payment, it was important to you and so it is important to us too. Your concern has been relayed to our Finance Manager so that we can keep a closer eye on something like that in the future. Take care, and enjoy your vehicle! Gene Werley Marketing Director Sands Auto Group

September 12, 2011

We purchased a 2007 Jeep Commander from Sands a year and a half ago. We recently started having major engine problems. After taking it to a local mechanic, they told us we had major engine failure which wou More

by kascott15
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ
Sep 23, 2011 -

Sands Chrysler Jeep Dodge RAM responded

Dear "kascott15": Thank you for updating your review on dealerrater and the second opportunity to meet your expectations. While Sands strives for 100% customer satisfaction every day, we are human and not perfect. It means so much to us that you were understanding in that regard and gave us a chance to make things right. Take care, and happy motoring! Sincerely, Gene Werley Marketing Director Sands Auto Group

September 09, 2011

Looking for a new Jeep and decided to do our preliminary shopping online.Specifeid the options we were looking for,finance package we desired and trade in value we had hoped to recieve. Contacted 6 (six)dea More

by asgiii
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Internet Relations and Salesman Mark Cardillo
Sep 13, 2011 -

Sands Chrysler Jeep Dodge RAM responded

Dear "asgiii": Thanks a bunch for sharing your recent Sands purchase experience on DealerRater! We appreciate your business and your candid remarks as to how the whole experience went. I've known Mark Cardillo for some time, and he truly is an honest customer focused salesperson. I'm glad you had the chance to work with Mark on your purchase. Thanks again, best wishes with your Jeep, and please keep in touch! Sincerely, Gene Werley Marketing Director Sands Auto Group

September 07, 2011

We looked for a car online and found it here. Derek was friendly and welcoming as a salesmen. After scheduling an appointment online, he called the next morning before they open to let us know that the ca More

by dyuen916
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Bast, Jason Wehr, Derek Bast
Sep 07, 2011 -

Sands Chrysler Jeep Dodge RAM responded

Dear "dyuen916": Thanks so much for your recent purchase and friendly review on DealerRater. We greatly appreciate your kind words and willingness to share your positive experience with others. You spotted some of the hallmarks of a Sands Auto Group dealership. We do our best every day to listen to our customer's needs and look for viable solutions to those needs. Take care, and we wish you the best of luck with your vehicle purchase! Sincerely, Gene Werley Marketing Director Sands Auto Group

August 23, 2011

Was a pleasure working with Marty and Amy during my purchase of a used vehicle. They answered my questions up front, and were constantly in contact with me regarding the availability of the vehicle. More

by mjr334
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marty, Amy, Marty Tripp
Aug 23, 2011 -

Sands Chrysler Jeep Dodge RAM responded

Dear "mjr334": Thank you for your recent purchase and kind review on DealerRater. We're happy to hear that we were worth the trip for you, and hope that you'll pass along your experience to friends in your hometown. We look forward to serving you in the future! Sincerely, Gene Werley Marketing Director Sands Auto Group

August 12, 2011

review was given all 5 they deserve it bill was attentive to my needs a wealth of info he helped with a stress free invermont no hidden deals no haggling a great deal price a great trade i he maid More

by bellaboo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
bill cody, Derek Bast
Aug 15, 2011 -

Sands Chrysler Jeep Dodge RAM responded

Dear "bellaboo": Thanks you for your recent purchase and positive review on DealerRater. You nailed it. Bill Cody is a tremendous asset to our company. he is one of the most knowledgeable car people I have ever met and I'm glad you had a chance to work with him on your purchase. take care, and please keep in touch! Gene Werley Marketing Director Sands Auto Group

August 02, 2011

Marty was a friendly, comfortable, salesperson to work with, that was very knowledgeable about the product and sales process. I will recommend him to others, and I commend him for his approach to the cust More

by bgd8953
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marty Tripp, Marty Tripp
Aug 04, 2011 -

Sands Chrysler Jeep Dodge RAM responded

Dear "bgd8953": Thanks a bunch for your recent purchase and positive review of Marty Tripp and our dealership. Marty is definite asset to our team and his efforts are appreciated by management. I'm glad you had such a pleasant experience and the chance to work with Marty on your vehicle purchase. We hope to see you from time to time for your routine service needs. Take care. Sincerely, Gene Werley Marketing Director Sands Auto Group

July 30, 2011

Derek Bast put a lot of time and effort into finding our 2011 Jeep Grand Cherokee with the Off Road Package we needed. He always called or e-mailed us with any prospects, kept us up to date, etc. During ou More

by bkeeler1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Bast, Derek Bast
Aug 01, 2011 -

Sands Chrysler Jeep Dodge RAM responded

Dear "bkeeler1": Thank you for your recent purchase and 5 star review of Derek Bast and our dealership on DealerRater! Derek is a bulldog when it comes to customer satisfaction. He goes to great lengths to ensure every one of his Sands customers has a pleasant experience. Please return for your routine maintenance visits and say hi when you come in. Take care and best of luck with your new Jeep from Sands! Sincerely, Gene Werley Marketing Director Sands Auto Group

July 30, 2011

marty tripp and the dealership gave me the time of day. i went to others and i was pushed out the door. not sands ( marty ) i told them what i wanted and what i needed, and sat me down and talked. then they More

by renner119
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
marty tripp, Marty Tripp
Aug 01, 2011 -

Sands Chrysler Jeep Dodge RAM responded

Dear Paul: Thank you for your recent purchase and positive review on DealerRater! You were fortunate to work with one of our most experienced salespeople, Marty Tripp. Marty is a huge asset to our store and has extensive knowledge of our products. Enjoy your new vehicle and keep in touch! Sincerely, Gene Werley Marketing Director Sands Auto Group

July 19, 2011

It was such a nice and happy experience. As soon as I walked to the entrance immediately I was greeted kindly and enthusiastically by a wonderful sales lady, Jeannie. After I bombbarded her with many qu More

by Cheryl Croak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeannie Troxel in sales and Jason Wehr in Financing , Jeannie Troxel
Aug 01, 2011 -

Sands Chrysler Jeep Dodge RAM responded

Hi Cheryl, Thanks so much for your recent purchase and glowing review on DealerRater! I'm glad you had the chance to meet Jeannie. She is very friendly and always has the customer's best interests in mind. Enjoy your new truck, and we hope to see you for maintenance visits in the future. Take care. Sincerely, Gene Werley marketing Director Sands Auto Group