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Sands Chrysler Jeep Dodge RAM

Quakertown, PA

4.6
949 Reviews
Part of the Sands Auto Group and serving our customers since 1926. For vehicle experience that's rooted in traditional family values, see us today!
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501 N West End Blvd

Quakertown, PA

18951

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Showing 949 reviews

April 26, 2011

I walked into the dealership asking about a Hyundai Elantra Touring. Jeannie greeted me and we took it for a spin. The sales pitch was not aggressive, and had a very friendly approach. They were extrem More

by taktrevor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeannie Troxel, Jeannie Troxel
Apr 26, 2011 -

Sands Chrysler Jeep Dodge RAM responded

Dear "taktrevor", Your review of your recent purchase is exactly what we strive for at Sands Auto Group. Nice to hear you had such a pleasant experience with our sales team, and we encourage you to find out that the service & parts departments offer the same levels of customer service. Enjoy yor vehicle, and be sure to say hi to Jeannie whenever you visit. Take care! Gene Werley Marketing Director Sands Auto Group

April 17, 2011

We purchased/leased 4 vehicles from Sands in the last 3 years. There's no need to go anywhere else for your cars. Great selection of cars/jeeps/accessories. Plus, the entire staff is extremely helpful and More

by ronsl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Cody Jeannie Troxel, Jeannie Troxel
Apr 18, 2011 -

Sands Chrysler Jeep Dodge RAM responded

Dear "ronsl", It's so good to hear from one of our longtime and satisfied customers. The feeling is absolutely mutual between the Sands Auto Group and you. It is always a pleasure to see you at the dealership, and we look forward to serving you in the years to come. Thank you for your friendly remarks on DealerRater. You made Jeannie & Bill smile! Take care. Sincerely, Gene Werley Marketing Director Sands Auto Group

April 06, 2011

Bob and the sales team at Sands went above and beyond to help us get a New Caliber. We came to Sands to buy a 2008 Caliber but they worked their magic and got us into a 2011. I would recommend Sands to frie More

by nelsontl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Kaplan
Apr 06, 2011 -

Sands Chrysler Jeep Dodge RAM responded

Dear "nelsontl", Wow! You had your eyes set on a 2008 Caliber and instead you have a brand new 2011! A tremendous example of the "Sands magic" you speak of. We're so happy you liked your shopping experience with us and encourage you to tell your firends & family. Thank you for your purchase and your review on DealerRater. Bob Kapla & the whole crew look forward to serving you down the road. Take care. Gene Werley Marketing Director Sands Auto Group

April 02, 2011

I literally had no stress. Great people. NO haggling or low balling of my trade in. the day I was to bring my truck in to swap for my new one the one belt I realized was wearing and they were ok with it l More

by tamkev
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
marty and ken, Ken Bobrownicki, Marty Tripp
Apr 04, 2011 -

Sands Chrysler Jeep Dodge RAM responded

Hi "tamkev" Thank you for your recent purchase and review on DealerRater! It's good to know you had such a positive experience with us, and we're grateful you let us know about your faulty belt. Though we likely would have caught it in our used car checklist when your truck was traded in, it never hurts to be doubly certain. Enjoy your new vehicle. Gene Werley Marketing Director Sands Auto Group

April 01, 2011

Derek was great to work with. He was friendly and very knowledgable about his products. Derek worked with me to get the vehicle I wanted at a resonable price. He spent time explaining all the equipment an More

by tonyjb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Bast, Derek Bast
Apr 01, 2011 -

Sands Chrysler Jeep Dodge RAM responded

Hi "tonyjb", Thank you for your recent purchase and review of your Sands experience on DealerRater. I'm glad you had the fortune of working with Derek Bast on your purchase. All of the Sands employees have polished customer service skills and Derek in particular has strong attention to detail. Enjoy your new vehicle and be sure to check out our website often for ways to save money on service & parts! Take care. Gene Werley Marketing Director Sands Auto Group

March 10, 2011

I purchased a pickup from Sand's Bros Dodge 6 yrs ago- I had it serviced there EVERY 3 months/3,000 miles. It can definitely be called 'EXCELLENT SERVICE'. They were able to help get everything done as nee More

by nosnej01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Kapla
Mar 11, 2011 -

Sands Chrysler Jeep Dodge RAM responded

Dear "Jenson", Thanks so much for your recent review on DealerRater! We strive for 100% satisfaction every day throughout our entire dealership and it's good to know we hit the bullseye with you. We look forward to serving you in the future and seeing you for your service needs. Happy motoring! Gene Werley Marketing Director Sands Auto Group

February 27, 2011

My salesman, Derek was very helpful and friendly. The rest of the staff was very nice. They worked with me on the price of my truck to match a competitor. I only gave a mid-grad rating for "Quality of More

by Jonesed2730
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Bast, Derek Bast
Mar 02, 2011 -

Sands Chrysler Jeep Dodge RAM responded

Hi "myrealname123", My name is Gene Werley & I'm the Marketing Director for Sands Auto Group. I appreciate the time you took to rate your recent purchase. I also want to thank you for your understanding of our oversight. While we strive for perfection every day, we all know that's not entirely possible. More importantly though, it's how you handle those mistakes that builds strong reputations with customers. We pledge to do better next time and not require a return visit to fix an oversight. We're glad to hear that you were able to buy the vehicle you wanted at a price you were looking for. Sands has been known for awesome prices and service to match! Tell your friends :) Thanks again for your patience & understanding. We look forward to our business relationship with you. Gene Werley - Marketing Director Sands Chrysler Jeep Dodge Ram - Quakertown

February 24, 2011

The salesperson, Brian Johnson, was helpful in working out an acceptable purchase. The dealership gave us a very good trade-in for our vehicle.I would recommend Sands to anyone seeking to buy new cars. An More

by Bpw18324
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Johnson
Feb 25, 2011 -

Sands Chrysler Jeep Dodge RAM responded

Dear "Bpw18324", Hi. My name is Gene Werley and I'm the Marketing Director for Sands Auto Group. i want to thank you for taking time to review your recent purchase with Sands Chrysler Jeep Dodge Ram. I'm happy to hear you had a positive experience with us, and I especially enjoyed your comment about our honesty. As I'm sure you know, it can be difficult for a dealership to maintain an honest reputation, and your comments on DealerRater aid us greatly with that daily goal. By the way, Brian Johnson is a fairly new member of our sales team, and it's good to know that we have impressed those values upon him. I wish you the best with your purchase, and we hope to see you in our service department as well. Gene Werley

February 11, 2011

Marty was very nice to deal with, he did not pressure me. He showed me the car and we went for a drive and left the decision to me. So far the car has been excellent. I would recommend Marty Tripp to anyon More

by jnapier
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marty Tripp, Marty Tripp
Feb 11, 2011 -

Sands Chrysler Jeep Dodge RAM responded

Dear Jeanette, My name is Gene Werley & I'm the Marketing Director for Sands Auto Group. I just wanted to take a moment to say thank you for the time you took to review us online. Marty is an asset to our Sands Chrysler Dodge Jeep Ram team and we're fortunate to have him. Continue to enjoy your new van, and please keep in touch! Gene Werley

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