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Sands Chrysler Jeep Dodge RAM

Quakertown, PA

4.6
974 Reviews
Part of the Sands Auto Group and serving our customers since 1926. For vehicle experience that's rooted in traditional family values, see us today!
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501 N West End Blvd

Quakertown, PA

18951

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Showing 974 reviews

June 23, 2011

Purchased a used car there six months ago. Upon getting my car inspected recently I found out that they hadn't serviced any of the parts they promised. For my inspection I had to get new rear brakes which More

by jalink
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bill
May 22, 2011

We had done are homework and were ready to make a deal - Derek was very professional, listened to what we wanted, what our other offers were for oher vehicles,and did nto play any games - we feel we struck More

by mattmull
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
1, Derek Bast
May 23, 2011 -

Sands Chrysler Jeep Dodge RAM responded

Hello "mattmull", Thank you for your Sands Auto Group purchase and the positive review submitted on DealerRater! Derek Bast is a definite asset to our experienced sales staff and it's good to hear everything went so smoothly. If you enjoyed the sales process, I'm certain you'll also enjoy our service department too. Please spread the news to family & friends. We all look forward to serving you in the future! Gene Werley Marketing Director Sands Auto Group

May 19, 2011

I had a fantastic experience with your dealership. Marty was fantastic with showing me vehicles and explaining everything so I understood all of the paperwork, warranties and options. GREAT SALES PERSON!! More

by donnawalls
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marty Tripp, Marty Tripp
May 19, 2011 -

Sands Chrysler Jeep Dodge RAM responded

Hi Donna, You gave us all 5's right across the board. That's what our goal is every day at Sands Chrysler Dodge Jeep Ram in Quakertown and we hit the mark with you! Thanks so much for your purchase and telling everyone about your positive experience with us. Enjoy your new vehicle and for a great service experience, be sure to schedule your maintenance visits with us too! Sincerely, Gene Werley Marketing Director Sands Auto Group

May 17, 2011

They answered my questions and did their best to meet my pricing request. I left feeling that all had gone well and even my wife wasn't stressed out. My purchasing policy has always been to go in with a pre More

by Doug415
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeannie Troxall & Cody ??, Jeannie Troxel
May 17, 2011 -

Sands Chrysler Jeep Dodge RAM responded

Dear "Doug415": Thanks so much for your recent purchase and positive review on DealerRater! We're glad we met your expectations and provided you with a stress free buying experience. We encourage you to tell your friends and look forward to serving you in the future. Take care. Gene Werley Marketing Director Sands Auto Group

April 26, 2011

I walked into the dealership asking about a Hyundai Elantra Touring. Jeannie greeted me and we took it for a spin. The sales pitch was not aggressive, and had a very friendly approach. They were extrem More

by taktrevor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeannie Troxel, Jeannie Troxel
Apr 26, 2011 -

Sands Chrysler Jeep Dodge RAM responded

Dear "taktrevor", Your review of your recent purchase is exactly what we strive for at Sands Auto Group. Nice to hear you had such a pleasant experience with our sales team, and we encourage you to find out that the service & parts departments offer the same levels of customer service. Enjoy yor vehicle, and be sure to say hi to Jeannie whenever you visit. Take care! Gene Werley Marketing Director Sands Auto Group

April 26, 2011

i recently bought a used 2008 wrangler from marty tripp. he was low pressure and so was the sales mgr. ken. their pricing was good and my tradein was a fair price. i had a few problems after the sale but al More

by whitey619
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
marty tripp, Marty Tripp
Apr 29, 2011 -

Sands Chrysler Jeep Dodge RAM responded

Dear "whitey619", Thank you very much for yor updated review. Take care :) Gene Werley Marketing Director Sands Auto Group

April 17, 2011

We purchased/leased 4 vehicles from Sands in the last 3 years. There's no need to go anywhere else for your cars. Great selection of cars/jeeps/accessories. Plus, the entire staff is extremely helpful and More

by ronsl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Cody Jeannie Troxel, Jeannie Troxel
Apr 18, 2011 -

Sands Chrysler Jeep Dodge RAM responded

Dear "ronsl", It's so good to hear from one of our longtime and satisfied customers. The feeling is absolutely mutual between the Sands Auto Group and you. It is always a pleasure to see you at the dealership, and we look forward to serving you in the years to come. Thank you for your friendly remarks on DealerRater. You made Jeannie & Bill smile! Take care. Sincerely, Gene Werley Marketing Director Sands Auto Group

April 06, 2011

Bob and the sales team at Sands went above and beyond to help us get a New Caliber. We came to Sands to buy a 2008 Caliber but they worked their magic and got us into a 2011. I would recommend Sands to frie More

by nelsontl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Kaplan
Apr 06, 2011 -

Sands Chrysler Jeep Dodge RAM responded

Dear "nelsontl", Wow! You had your eyes set on a 2008 Caliber and instead you have a brand new 2011! A tremendous example of the "Sands magic" you speak of. We're so happy you liked your shopping experience with us and encourage you to tell your firends & family. Thank you for your purchase and your review on DealerRater. Bob Kapla & the whole crew look forward to serving you down the road. Take care. Gene Werley Marketing Director Sands Auto Group

April 02, 2011

I literally had no stress. Great people. NO haggling or low balling of my trade in. the day I was to bring my truck in to swap for my new one the one belt I realized was wearing and they were ok with it l More

by tamkev
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
marty and ken, Ken Bobrownicki, Marty Tripp
Apr 04, 2011 -

Sands Chrysler Jeep Dodge RAM responded

Hi "tamkev" Thank you for your recent purchase and review on DealerRater! It's good to know you had such a positive experience with us, and we're grateful you let us know about your faulty belt. Though we likely would have caught it in our used car checklist when your truck was traded in, it never hurts to be doubly certain. Enjoy your new vehicle. Gene Werley Marketing Director Sands Auto Group

April 01, 2011

Derek was great to work with. He was friendly and very knowledgable about his products. Derek worked with me to get the vehicle I wanted at a resonable price. He spent time explaining all the equipment an More

by tonyjb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Bast, Derek Bast
Apr 01, 2011 -

Sands Chrysler Jeep Dodge RAM responded

Hi "tonyjb", Thank you for your recent purchase and review of your Sands experience on DealerRater. I'm glad you had the fortune of working with Derek Bast on your purchase. All of the Sands employees have polished customer service skills and Derek in particular has strong attention to detail. Enjoy your new vehicle and be sure to check out our website often for ways to save money on service & parts! Take care. Gene Werley Marketing Director Sands Auto Group

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