Sands Chrysler Jeep Dodge RAM - Service Center
Quakertown, PA
818 Reviews of Sands Chrysler Jeep Dodge RAM - Service Center
Amy was informative and friendly. My car needed work, and she went over everything with me, and set appropriate expectations for the cost and time the repair would take My car needed work, and she went over everything with me, and set appropriate expectations for the cost and time the repair would take More
My appointing was scheduled and completed in a timely fashion. I waited at the dealership and was provided with text and video updates. fashion. I waited at the dealership and was provided with text and video updates. More
Ken did everything he said he was going to do and got me done in a timely fashion. done in a timely fashion. More
Amy was informative and friendly. My car needed work, and she went over everything with me, and set appropriate expectations for the cost and time the repair would take My car needed work, and she went over everything with me, and set appropriate expectations for the cost and time the repair would take More
Could be better like I really do not more than 2 emails about a maintenance I scheduled. One to confirm it and a second the day before. about a maintenance I scheduled. One to confirm it and a second the day before. More
I went to get my touchscreen replaced, which they did, and when I returned home I noticed a panel was not lined up correctly they fixed it no questions asked and when I returned home I noticed a panel was not lined up correctly they fixed it no questions asked More
I was very satisfied with the work that was done and the manner in which everything was handled. manner in which everything was handled. More
Made an appointment for service. Due to hvac issues and battery light on dash. Never notified of any updates until calling towards end of day. This was Thursday they asked to keep it Due to hvac issues and battery light on dash. Never notified of any updates until calling towards end of day. This was Thursday they asked to keep it for another day as they needed one more hour to diagnose the issue. Next day Friday no updates until calling at one hour till closing. They said they are still working on it. No more updates until I WALKED IN Tuesday. They said that the alternator needs to be replaced. It took 3 days to find out it’s the alternator. They quoted a price to fix it. The hvac issues I took it there for as well were not resolved at this point either. Service center said they would need another 30 minutes to resolve this issue. After that time I paid for diagnostic services only. The HVAC issue was never resolved. Very disappointing service to say the least. Seems like most staff are new. This could be the cause of the experience I received. More
as always Amy was great with helping me with pricing and setting me up with service appointments setting me up with service appointments More