Sands Chrysler Jeep Dodge RAM - Service Center

I brought my 2011 Jeep Wrangler in for servicing an oil leak that supposedly was corrected by Tate Jeep Chrysler Dodge dealership in Frederick MD. After extensive work was done the problem was not resolved leak that supposedly was corrected by Tate Jeep Chrysler Dodge dealership in Frederick MD. After extensive work was done the problem was not resolved.I’ve brought my Jeep to Sands for the same reason more than once . Extensive work was done at Sands, and the last time my car was in your shop it was there for about a month. The problem with the oil leak has not been resolved. I contacted Larry yesterday and I will be bringing the Jeep in on Monday. So it stands to reason why I’m not a satisfied customer and have little confidence in the service I’ve received at the two Dealerships I’ve used. I brought my Jeep to a Jeep Dealership because it’s a Jeep, A JEEP!! Please correct the problem. More

Disappointing, lack of follow-up, no communication, didn’t rectify my issue. Charged me for non repair. didn’t rectify my issue. Charged me for non repair. More

Bo made the purchasing of a vehicle experience very simple and somewhat quick considering all the necessary paperwork. simple and somewhat quick considering all the necessary paperwork. More

Alex went above and beyond to make sure the light was covered by the warranty and it was. covered by the warranty and it was. More

Edison, Joe, and John were all a plead to deal with. It was a pretty easy experience. It was a pretty easy experience. More

Can’t say enough GREAT things about Sands Quakertown. Excellent professionalism, service, and attitude from all employees. We purchased two awesome cars about one year ago with the help of James McBreart Excellent professionalism, service, and attitude from all employees. We purchased two awesome cars about one year ago with the help of James McBrearty. Stopped in today for an oil change. Lucky to see James and was treated like family. We love our cars and the relationships we have developed at Sands. Big thank you to Larry and the service department for top notch work and for always answering any questions. Special thanks to General Manager Dave LaBar for creating such a fun and professional dealership. Never thought taking my car in for an oil change would be so enjoyable! Thank you Sands Quakertown! More

Service department completed all of my requested work promptly and efficiently to my complete satisfaction. promptly and efficiently to my complete satisfaction. More

This is absolutely the worst dealership I've ever experienced. I took my truck in for a warranty repair due to a popping sound in the front end. It was determined that the outside left tie rod en experienced. I took my truck in for a warranty repair due to a popping sound in the front end. It was determined that the outside left tie rod end was defective. The first issue was they ordered the incorrect part. They returned the truck to me after 5 days, but they never performed a front-end alignment which caused my front tires to wear excessively. I schedule the truck again because not only was my front tire very worn, and there was now a new noise. I took it to different shop which confirmed the front-end alignment was way out on tie rod they replaced. All other were perfect. They Service Manager basically said, too bad and refused to service my truck again or provide any reimbursement of any kind. Stay far away from this dealership. You've been warned. More

Great overall service. Accommodating appointment time, also provided informational updates and future coupons discussion. Thank you. Accommodating appointment time, also provided informational updates and future coupons discussion. Thank you. More

The service manager is a class act. Customer satisfaction is definitely a priority at this dealership. Customer satisfaction is definitely a priority at this dealership. More