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Sands Chrysler Jeep Dodge RAM - Service Center

Quakertown, PA

4.7
821 Reviews

821 Reviews of Sands Chrysler Jeep Dodge RAM - Service Center

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February 27, 2024

I took my car to Sand two weeks ago for a tire, rotation and oil change and it took over two hours. I stopped in last Saturday. They had my tire looked at because it kept losing air and I was refuse service More

by Kerry Bani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amy Mansfield
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Megan Allen, Brian Campbell
Apr 13, 2024 -

Sands Chrysler Jeep Dodge RAM responded

Kerry, Thank you for sharing your review. I appreciate you bringing your experience with our Service Team for a tire rotation and oil change to my attention and would like the opportunity to discuss the overall level of customer care that you received. Would you please provide me with your best method of contact? Dave Labar Sands Auto Group dlabar@sandsautogroup.com

February 26, 2024

Larry and everyone else in service were kind, caring and helpful and so was Bo. More

by crfilko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Mansfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray McKnight
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Megan Allen, Larry Wildemore, Brian Campbell
Apr 13, 2024 -

Sands Chrysler Jeep Dodge RAM responded

We're pleased to hear you found our team at Sands Chrysler Jeep Dodge service department caring and helpful. Thanks for recognizing their efforts.

February 26, 2024

Pleasant, friendly and efficient service center. Close to home to get maintenance done on my vehicle.. More

by ukivela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karla Stark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Wildemore
Apr 13, 2024 -

Sands Chrysler Jeep Dodge RAM responded

We appreciate your encouraging words. It's good to know that Sands Chrysler Jeep Dodge provided you with efficient and friendly service for your vehicle maintenance. Thank you for choosing us as your go-to location.

February 26, 2024

Great service all around! I am happy with the services that were provided! Definitely would recommend Sands for service More

by scottdallman00
Recommend Dealer
Yes
Employees Worked With
Larry Wildemore, Larry Wildemore
Apr 13, 2024 -

Sands Chrysler Jeep Dodge RAM responded

We appreciate your high praise for Sands Chrysler Jeep Dodge service. Your recommendation means a lot. Thank you.

February 26, 2024

Very thorough. Addressed my concerns on a certain issue. Service Advisor was friendly and polite. Had inspection completed quickly and the price didn't hurt too b More

by juliehoyle7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Wildemore
Apr 13, 2024 -

Sands Chrysler Jeep Dodge RAM responded

We appreciate your review on Sands Chrysler Jeep Dodge's speed and thoroughness in addressing your concerns. It is delightful to hear that the service was friendly, the price was acceptable and aligned with expectations. Thank you for letting us assist you.

February 24, 2024

They were helpful diagnosing a problem. They even supplied a loaner vehicle. This was helpful. More

by wssteach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray McKnight
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2024 -

Sands Chrysler Jeep Dodge RAM responded

It's great to hear that our diagnostic service was beneficial and our loaner vehicle can be very useful. Thanks for your feedback at Sands Chrysler Jeep Dodge.

February 23, 2024

Bo was great , very personable took time for our needs! also did a follow up! More

by ktimber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bo Piazza five star , Larry Wildemore
Apr 13, 2024 -

Sands Chrysler Jeep Dodge RAM responded

It's nice to hear that our team met your needs at Sands Chrysler Jeep Dodge. We appreciate this feedback and your high rating.

February 23, 2024

You have the absolute best service and salse team out of any dealership I have ever been to. I will never take my truck to another dealership. More

by markhurrell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Allen, Larry Wildemore
Apr 13, 2024 -

Sands Chrysler Jeep Dodge RAM responded

Much appreciated for trusting Sands Chrysler Jeep Dodge with your truck and lauding our teams. Let us continue being your dealership of choice.

February 23, 2024

they didn't keep me inform on the status of the work on my van. More

by ddetweiler003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Allen
Apr 13, 2024 -

Sands Chrysler Jeep Dodge RAM responded

Hello, Your feedback is appreciated and customer satisfaction is important to us. We are happy we could help take care of your vehicle. If you would like to further discuss the communication you received during your visit, please feel free to reach out to us directly. Thank you, Dave Labar Sands Auto Group dlabar@sandsautogroup.com

February 22, 2024

Very easy and friendly to work with, and do an excellent job servicing my vehicle. More

by jaggynaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Mansfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2024 -

Sands Chrysler Jeep Dodge RAM responded

We appreciate your kind words about Sands Chrysler Jeep Dodge. It is great to hear that our team was helpful, and you're satisfied with the servicing of your vehicle. Your trust in us means a lot.

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