Sands Chrysler Jeep Dodge RAM - Service Center

always taking good care of us. clearly explaining the situation . work is done timely and professionally. clearly explaining the situation . work is done timely and professionally. More

Amy is wonderful. It’s refreshing when you can walk into a service department at a dealership and they know your name. Aeme is very knowledgeable, and if she doesn’t It’s refreshing when you can walk into a service department at a dealership and they know your name. Aeme is very knowledgeable, and if she doesn’t know the answer takes the time to find out and get back to you in a timely matter. More

Excellent experience. Very friendly and commutative employees on the service status of the vehicle. Good price for the work preformed. Very friendly and commutative employees on the service status of the vehicle. Good price for the work preformed. More

Great experience servicing my new truck for the first time. I would recommend Sands for service. time. I would recommend Sands for service. More

Sands continues to exceed expectations! They were able to do my scheduled services ahead of my scheduled service time. Making me feel like they valued my time, but at no expense for quality They were able to do my scheduled services ahead of my scheduled service time. Making me feel like they valued my time, but at no expense for quality! More

The staff was very knowledgeable and helpful. Honest service recommendations and options were presented to me. Quick service and was accommodating to my schedule. Honest service recommendations and options were presented to me. Quick service and was accommodating to my schedule. More

Courteous professional staff. Waiting area is always clean. Megan did a great job of keeping me informed with progress. Jeep was clean and in the same condition as I left it. Waiting area is always clean. Megan did a great job of keeping me informed with progress. Jeep was clean and in the same condition as I left it. More

Excellent service as always. Megan explained what was needed and provided the cost. There were no surprises and the quality of the work was excellent. Megan explained what was needed and provided the cost. There were no surprises and the quality of the work was excellent. More

Responsive and dedicated to my needs. Timely, clean and neat facility. Thumbs up for me. Timely, clean and neat facility. Thumbs up for me. More

Usually no issues here. But this time I took my Jeep in for a check engine light. They found the water pump was bad. I had to point out to them that it was fairly new and th But this time I took my Jeep in for a check engine light. They found the water pump was bad. I had to point out to them that it was fairly new and then they said it would be covered under warranty. My Jeep was there for almost three days and nobody told me it would be that long. I was expecting it back in a day. No one would tell me when I would get it back. I kept calling to check in and they said it’s been busy. When I finally picked it up they messed up my bill twice. First time they charged me for all of it and didn’t include the warranty. I said you forgot the warranty. The next bill was still over 100 over what it should have been. I noticed this again and they corrected. I was expecting some sort of compensation for this inconvenience since I didn’t have a car for three days. I received none. Very dissatisfied with this visit. More