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Sands Kia

Surprise, AZ

3.5
413 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! If you don't see what you are looking for or if you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions and other contact information. We look forward to serving you!
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13474 N Autoshow Ave

Surprise, AZ

85388

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Showing 413 reviews

January 19, 2014

Dealership operator's like a scam. They ask you for your DL as soon as you arrive on their lot, (Do not give them your drivers license until you are ready to make a purchase, there is no reason they n More

by Humphries
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Entire Sales/Management Team
September 25, 2013

Thanks for putting the deal together for my dad. Top notch, fast no bull service..... They worked out the deal from 1800 miles away.Another happy Kia owner.... Thanks again Sands Kia. More

by christopherva
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Tolby
Oct 23, 2013 -

Sands Kia responded

Thank you for leaving us this fantastic review! We couldn’t be happier that you chose Sands Kia to help you with your automotive needs. If there is anything else we can do to help, please just let us know. Thank you for choosing the Sands Kia team to help you with your automotive needs and don’t forget to find us on Facebook and Twitter to get exclusive deals and the latest news. Sincerely, John Thomas General Manager jthomas@sandskia.com 623.474.3344

September 16, 2013

When I brought My 2008 Rondo in for service I was more then a little uneasy to learn my regular service Manager of 10 years had left the area. To my very pleasant surprise, Todd not only preformed all the More

by mkaylor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Van Wicklen
Sep 16, 2013 -

Sands Kia responded

We would like to thank you for leaving this excellent review. We are always here to lend a helping hand with your automotive needs so don’t hesitate to let us know if there is ever anything we can do for you. Thank you for choosing Sands Kia and don’t forget to find us on Facebook as well as Twitter to get exclusive coupons and monthly specials to save on a new vehicle or service for your current one! Sincerely, John Thomas General Manager jthomas@sandskia.com 623.474.3344

September 09, 2013

My name is Karen Freund and I have a 2013 Kia Soul that I love. Stephen is always so friendly and willing to listen and help with any concerns. I never mind waiting for service because I'm always treated s More

by kayleefr
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sep 16, 2013 -

Sands Kia responded

Thanks for taking the time to leave us this excellent review! We strive to provide the highest levels of customer service and we’re glad to hear you had an excellent experience. We hope you will return in the future and look forward to assisting you with any and all of your automotive needs. Thank you for choosing Sands Kia! Sincerely, John Thomas General Manager jthomas@sandskia.com 623.474.3344

September 08, 2013

My husband had been misled by an advertisement (he didn't read the teeny, tiny small print) and he was interested in possibly buying a Kia. He had done some on-line investigation before we went to th More

by roseabrami
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Justin Tolby
Sep 16, 2013 -

Sands Kia responded

We here at Sands Kia can’t thank you enough for this wonderful review. Hearing that Justin was able to provide you and your husband with such excellent customer service from beginning to end couldn’t possibly make us any happier. We truly appreciate you choosing Sands Kia for help with such an important and potentially stressful life decision. We hope we get the opportunity to assist you with your automotive needs once again in the future and, until then, be sure to follow us on Facebook and Twitter to get exclusive coupons and monthly discounts! Sincerely, John Thomas General Manager jthomas@sandskia.com 623.474.3344

September 07, 2013

I have purchased three vehicles from Sands Kia and have been very pleased with the cooperation and friendliness of the salesmen. I have had all three vehicles serviced only by Sands Kia because the servic More

by Millerartworks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sep 16, 2013 -

Sands Kia responded

Thank you so much for leaving us this excellent and insightful review of your recent visit to Sands Kia! We are all very pleased to hear that the Sands Kia team was able to exceed your expectations each time you have chosen our dealership to help you with your automotive needs and hopefully we continue to earn your repeat business. We work hard to provide each of our customers with outstanding levels of service and it's great to hear that our team was able to show you what Sands Kia is all about. Check us out on Twitter and Facebook for access to our exclusive specials and savings too! Sincerely, John Thomas General Manager jthomas@sandskia.com 623.474.3344

September 03, 2013

Garry(service writer) was extremely friendly and great to work with! Thanks Garry, you have changed my mind about service here at this dealership! Wait time for Lube and tire rotate was about normal for anyw More

by wilkster35
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Garry
Sep 03, 2013 -

Sands Kia responded

Thank you for leaving such a great review! We strive to provide our customers with the highest quality customer service and it puts a big smile on each and every one of our faces to hear that the team was able to do just that. We are always here to lend a helping hand so please do not hesitate to let us know if there is anything we can do for you. Thank you once again for choosing Sands Kia once again and giving us the chance to assist you with servicing your car and don’t forget to find us on Facebook and Twitter where you can check out our exclusive deals and monthly specials. Sincerely, John Thomas General Manager jthomas@sandskia.com 623.474.3344

September 02, 2013

When I bought my Sorrento in 2012 the staff was fantastic. I have been to the service department several times for oil changes , tire rotations and I had my windows tinted. The service was outstand More

by Nancy Campise
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sep 03, 2013 -

Sands Kia responded

Thanks for leaving us such an excellent review! We are glad that you had such pleasing car-buying, as well as service experiences here at Sands Kia and we will make it our goal to ensure that you experience service at an even higher level whenever you might visit our dealership in the future. We thank you for choosing our dealership to help you and hope to see you again very soon. Don’t forget to find us on Facebook and Twitter to get access to our special offers and monthly coupons. Sincerely, John Thomas General Manager jthomas@sandskia.com 623.474.3344

August 27, 2013

This was a great team. After traveling to 9 other dealerships over the course of a weekend, this is the one I came back to. Justin was willing to pull a price on a car even though it was after hours More

by jloneill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin and Laura in Internet Sales
Sep 03, 2013 -

Sands Kia responded

We would like to thank you for leaving us with this wonderful review, it truly means a lot to the entire team! It was our pleasure to get the chance to assist you during your car-buying experience and we look forward to getting the opportunity to do it again sometime down the road. We appreciate loyal customers such as yourself and will do whatever we possibly can to make sure you know that. Thank you very much for choosing Sands Kia and be sure to check out the exclusive deals and specials found on our Facebook and Twitter pages. Sincerely, John Thomas General Manager jthomas@sandskia.com 623.474.3344

August 26, 2013

Stephen has always been a great service adviser. He is the main reason we go to Sands Kia. He took great care of us at another dealership and when he moved to a new dealership we followed him. On our last More

by khenscheid
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sep 03, 2013 -

Sands Kia responded

We appreciate you taking the time to share this excellent review regarding your recent service experience at Sands Kia. We take pride in providing nothing but the best in terms of customer service which is how I know Stephen and our team will be thrilled when they hear the kind words you had regarding their service. Don’t forget, we are always here to lend a helping hand so just give us a call or stop in if you ever have a question you need answered. Thank you for choosing Sands Kia and don’t forget to take advantage of the exclusive deals and monthly service specials found over on our Facebook and Twitter pages for our followers! Sincerely, John Thomas General Manager jthomas@sandskia.com 623.474.3344

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