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Sandy Sansing BMW

Pensacola, FL

4.7
974 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers’ needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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186 W Airport Blvd

Pensacola, FL

32505

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Showing 974 reviews

September 28, 2026

The staff is the reason for my rating, they we kind, responsive, and most of all a joy to talk to! More

by cbraswell0305
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Garza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Deborah
Oct 02, 2026 -

Sandy Sansing BMW responded

Thank you for the wonderful review! We’re glad our team was kind, responsive, and made your experience enjoyable. We truly appreciate your business and your kind words about our staff!

September 27, 2026

Process was very smooth and professional. Rob informed me of all options and worked with me through all aspects. More

by fanettles
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rafael Garza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert
Oct 02, 2026 -

Sandy Sansing BMW responded

Thank you for the great review! We’re glad Rob made the process smooth and professional, kept you informed of your options, and was there to help throughout the entire experience. We truly appreciate your business and will be sure to share your kind words with Rob!

September 26, 2026

The staff was super nice! They told me upfront how much the service would be. She came to me in the waiting area and asked if it would be ok too take care of a recall while More

by Khaki65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Garza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2026 -

Sandy Sansing BMW responded

Thank you for the wonderful review! We’re glad our team was friendly, transparent about the service cost, and kept you informed throughout your visit. We’re also happy we were able to take care of the recall while you were here. We truly appreciate your business and kind words!

September 26, 2026

Purchased a vehicle and traded in my previous vehicle. The sales team at BMW made the deal super easy and I was in and out in about two hours. More

by Dylan J
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rafael Garza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lori
Oct 02, 2026 -

Sandy Sansing BMW responded

Thank you for the great review! We’re glad our BMW Sales Team made your purchase and trade-in process easy and efficient. We appreciate your business and are happy to hear we had you in and out in about two hours. Enjoy your new vehicle!

September 26, 2026

I was impressed with Sandy Sansing’s BMW Service Department making something as routine like an oil change seem like extraordinary white glove service, with all of the perks & benefits one would exp More

by ckrdmd71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debbie Polozola
Oct 02, 2026 -

Sandy Sansing BMW responded

Thank you for the outstanding review! We’re thrilled our BMW Service Department was able to make a routine oil change feel like a true white-glove experience. We take pride in providing the level of service and attention to detail our BMW customers expect. We truly appreciate your business and kind words!

September 25, 2026

Mrs. Tracey always goes above and beyond for us. She makes every experience better. She shares knowledge about the cars. She always offers the special pricing promotions. She’s the very Best! More

by Oliver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
my visit was for the service department
Oct 02, 2026 -

Sandy Sansing BMW responded

Thank you for the fantastic review! We’re so glad Tracey consistently goes above and beyond and makes each visit a great experience. We appreciate you recognizing her knowledge, helpfulness, and attention to the available service specials. We’ll be sure to share your kind words with Tracey!

September 25, 2026

Tracy took care of my service needs and she was patient and friendly. This is a great dealership! More

by taddmcvay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lori
Oct 02, 2026 -

Sandy Sansing BMW responded

Thank you for the great review! We’re glad Tracy was patient, friendly, and took great care of your service needs. We truly appreciate your business and will be sure to share your kind words with Tracy!

September 25, 2026

My service advisor Deborah did a fantastic job. She kept me informed the whole way and explained everything once the service was done. People like her make you want to come back to the dealership More

by rutycat35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deborah
Oct 02, 2026 -

Sandy Sansing BMW responded

Thank you for the wonderful review! We’re glad Deborah did such a fantastic job keeping you informed and taking the time to explain everything after your service was completed. We truly appreciate your business and will be sure to share your kind words with Deborah!

September 24, 2026

I brought my BMW 760 I Xdrive in for service, it was a good experience and my service advisor was knowledgeable and helpful. I do have to bring it back when the parts (covered under warranty) are delivere More

by SEVEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Oct 02, 2026 -

Sandy Sansing BMW responded

Thank you for the great review! We’re glad your service advisor was knowledgeable and helpful and that you had a positive experience with our BMW Service Department. We appreciate your understanding regarding the additional visit once the warranty parts arrive, and we look forward to getting everything completed for you!

September 23, 2026

Good staff, great waiting area. I was notified often of the process and was out quickly More

by lacey0111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
G.Hamm
Oct 02, 2026 -

Sandy Sansing BMW responded

Thank you for the great review! We’re glad our team kept you informed throughout the process and got you back on the road quickly. We’re also happy you enjoyed our waiting area. We truly appreciate your business!

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