Sandy Sansing Chevrolet

It is a wonder how Sandy Sansing could have stayed in business. as long as it has. It must be the sales area because the service struggles with honesty. We have now tried 3 different locations for 3 diff business. as long as it has. It must be the sales area because the service struggles with honesty. We have now tried 3 different locations for 3 different makes of vehicle and in each case the price quoted for non-exploratory work was substantially different from the bill. Moreover an appointment means nothing. Waiting 4 hours and the repair wasn't even started with a scheduled appointment. The quoted price on the phone was $500 for a battery and billed $625. These are the reasons "dealer service" has a bad rap. For over 50 years I have been using dealer service and nothing can match the disappointment of this dealer. We will continue to us dealer service, we will just have to travel to do so. More

Bobby in the used car dealership was awesome to work with!! Very pleased!! I was shown all the cars available in my price range and the car I bought was brought in the same day to test drive!! with!! Very pleased!! I was shown all the cars available in my price range and the car I bought was brought in the same day to test drive!! More

Roberta was great to work with. She was quick to respond to questions and very professional! She was quick to respond to questions and very professional! More

Disappointed! Salesperson was anything but honest. Bought the car in spite of him. Dealer will not call you back, and you can’t seem to reach a manager. Dealer pu Salesperson was anything but honest. Bought the car in spite of him. Dealer will not call you back, and you can’t seem to reach a manager. Dealer put a muffler on that was the wrong size and it burned a hole in my quarter panel. NO ONE will call you back! I fixed the quarter panel but I still have same heat. Issue. They will not replace it even though I’ve had it checked by Midas and other stores that say it is totally the wrong muffler. More

Very professional and friendly people good and faster service and explained that service I need service and explained that service I need More

I did oil change and tire rotation, and everyone I encounter that works here are nice. Keep up the good work. encounter that works here are nice. Keep up the good work. More

We have been Sandy Sansing customers for over 20 years - last month we paid cash for a used vehicle - yesterday received a letter from Sandy Sansing Chevrolet saying "Thank you for applying to us for auto f last month we paid cash for a used vehicle - yesterday received a letter from Sandy Sansing Chevrolet saying "Thank you for applying to us for auto financing. After carefully reviewing your application, we are sorry to advise you that we cannot provide credit to you at this time." We did not apply for credit - we paid cash. When I asked the customer service manager why I received this letter I was told it was standard due to government regulations, etc. Sounds like xx to me. Then I was told the finance guy (who was new to the job) made a mistake and did not check "cash" on the paperwork. I'm concerned this incident will affect my credit score and asked for a meeting with Mr. Sansing. The customer service manager flatly refused to even contact Mr. Sansing saying he does not meet with customers. Wow - what a mess. Hard to believe Mr. Sansing would not want to be aware of situations like this since it affects the reputation of his business. More

From the moment I walked in, everyone went above and beyond to make my buying experience a pleasure. The manager is a very nice person. He cares about the customers and his employees. Overall great expe beyond to make my buying experience a pleasure. The manager is a very nice person. He cares about the customers and his employees. Overall great experience. I highly recommend this manager and dealership. More

Gustavo Ramirez was the highlight of shopping for a vehicle. He went above and beyond. He deserves the praise! Tyler also assisted with us buying a vehicle! Those two gentleman represents Sandy Sansing vehicle. He went above and beyond. He deserves the praise! Tyler also assisted with us buying a vehicle! Those two gentleman represents Sandy Sansing! So, thank you Gustavo and Tyler. Y’all ROCK!!!! More

Customer service was exceptional. I really appreciate having my vehicle service being completed in a very timely manner. I highly recommend Sandy Sansing Chevrolet of Pensacola. I really appreciate having my vehicle service being completed in a very timely manner. I highly recommend Sandy Sansing Chevrolet of Pensacola. More