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Sandy Sansing Chevrolet

Pensacola, FL

3.9
298 Reviews

6200 Pensacola Blvd

Pensacola, FL

32505

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Showing 298 reviews

September 18, 2023

We have been Sandy Sansing customers for over 20 years - last month we paid cash for a used vehicle - yesterday received a letter from Sandy Sansing Chevrolet saying "Thank you for applying to us for auto f More

by dmd1146
Recommend Dealer
No
Employees Worked With
Tyler, Phillip, Kelley, Jackie
Sep 25, 2023 -

Sandy Sansing Chevrolet responded

Hi Diane, the federal Fair Credit Reporting Act requires that a business which does not provide credit to an applicant be provided an Adverse Action Notice within a specified number of days. In your case, the credit check was made not for the purpose of applying for a loan, but to obtain reasonable assurance that the substantial personal check you wrote would be valid so that your son could take the truck home with him that day instead of having to wait for the check to clear first. Please be assured that this notice does NOT mean that you were rejected by any credit application. It does NOT mean that your credit score will be adversely impacted. Other than receiving the letter and, understandably having questions about it, the Notice should have no other impact on you. It was simply automatically generated from our credit vendor's processing system.

September 15, 2023

From the moment I walked in, everyone went above and beyond to make my buying experience a pleasure. The manager is a very nice person. He cares about the customers and his employees. Overall great expe More

by Tina
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelly - manager, Q sales and DMV representative Curtis
Sep 18, 2023 -

Sandy Sansing Chevrolet responded

The dealership strives for 100% satisfaction, and it is great to see you had such a positive experience with our staff! We hope that we can assist you again in the future.

September 06, 2023

Gustavo Ramirez was the highlight of shopping for a vehicle. He went above and beyond. He deserves the praise! Tyler also assisted with us buying a vehicle! Those two gentleman represents Sandy Sansing More

by Longapril76
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sara
Sep 08, 2023 -

Sandy Sansing Chevrolet responded

The dealership strives for 100% satisfaction, and it is great to see you had such a positive experience with our staff! We hope that we can assist you again in the future.

September 02, 2023

Customer service was exceptional. I really appreciate having my vehicle service being completed in a very timely manner. I highly recommend Sandy Sansing Chevrolet of Pensacola. More

by Leon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Boston
Sep 05, 2023 -

Sandy Sansing Chevrolet responded

The dealership strives for 100% satisfaction, and it is great to see you had such a positive experience with our staff! We hope that we can assist you again in the future.

August 27, 2023

I had been looking to purchase a vehicle for over a month from a different dealership, was given the run around, trying to sell me vehicles I wasn’t interest in. I called Sandy Sansing Chevrolet on Wednesday More

by sandy.garcia6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Babba , Lauren Boston
July 22, 2023

I just bought a ZR2 from Tyler Brush at Sandy Sansing Chevrolet and it was a great experience. This was the easiest and fastest vehicle purchase I have ever made. The entire team at Sandy Sansing was gr More

by Troy White
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Brush, Lauren Boston
Jul 24, 2023 -

Sandy Sansing Chevrolet responded

Hello Troy, we strive for 100% satisfaction, and it is great to see you had such a positive experience with our staff! We hope that we can assist you again in the future.

July 22, 2023

Salesman was great. Finance man not so much. He took a $ 25,000 car and made it a $35,000 car with a 8.9% interest rate. All the time telling me how much Sandy Sansing c More

by Chuckie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Lauren Boston
Jul 24, 2023 -

Sandy Sansing Chevrolet responded

Charles, the agreed upon final OTD purchase price between you and your salesperson was $26.635. The vehicle was financed for 72 months and with interest the total amount is $35,000 unless the vehicle is paid off sooner. If you are displeased with the dealership finance arrangements, you may refinance through any bank of your choosing. The vehicle had just arrived at the dealership at the time of purchase; therefore, the window tint had not yet been applied. An appointment has been scheduled to have the window tint done. If there is anything else we can do for you please reach out to us and let us know.

Jul 24, 2023 -

Chuckie responded

Charles R Middleton, charlesmiddleton02@yahoo.com We spent the day of Friday, July 20 at the dealership, waiting for the paperwork. No paperwork. All information and contract on a tablet with writing so small I could barely see it. When I first talked to the salesman, the MSRP on the car was $ 24,680.00. When I texted him for a OTD price, the price had gone up to over $ 26,000.00. Could this be BAIT AND SWITCH ? The window sticker stated that the deep tint had been installed at the manufacturer, but sure enough, the dealership had added an addendum to the window sticker stating they had installed the deep tint, added nitrogen to tires, and charged me for the dealer prep so they could clean it up to sell it to me. I didn't charge anything to clean my car that I traded in. Just don't understand all the fees and add ons on the contract. Document fee and filing fee---DOUBLE DIPPING. I know they are in business to make money, but do they have to make it all one one customer ?

Jul 27, 2023 -

Sandy Sansing Chevrolet responded

Charles, the agreed upon final OTD purchase price between you and your salesperson was $26.635. The vehicle was financed for 72 months and with interest the total amount is $35,000 unless the vehicle is paid off sooner. If you are displeased with the dealership finance arrangements, you may refinance through any bank of your choosing. The vehicle had just arrived at the dealership at the time of purchase; therefore, the window tint had not yet been applied. An appointment has been scheduled to have the window tint done. If there is anything else we can do for you please reach out to us and let us know.

July 16, 2023

This is hands down THE WORST dealership I have ever encountered because of their lack of customer service and because they rip people off from out of state. First of all shame on me for not test drivin More

by kimstidbits
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Stacey Conley
Aug 15, 2023 -

Sandy Sansing Chevrolet responded

We appreciate the information and will forward it to management. We will also look into this matter and investigate how this could’ve occurred. If you have any more concerns we'd be glad to address it with you through the dealership at 850-476-2480.

July 08, 2023

Jillian was awesome! She was very patient with us and helped find the right truck for us. If you want a new car, go see her!! More

by Lquinby99
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jillian McCoy
Jul 10, 2023 -

Sandy Sansing Chevrolet responded

Hi, we're happy you found our staff to be so supportive during your visit with us. Your satisfaction is our top priority. Thank you for your positive review and we hope to be of service to you in the future.

June 24, 2023

If give it one star if I could. These people prey on women and sells used junk cars without a sales paperwork, no spare tire, both front tires are 2 different sizes, broken U Joint, More

by Terry Booher
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Roger-Salesman
Jul 10, 2023 -

Sandy Sansing Chevrolet responded

Hello, we appreciate you shopping with us and regret you had a bad experience after your purchase. We understand you spoke with dealership personnel regarding these issues, which then some were resolved. We thank you for your business and hope you have a great day.

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