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Sandy Sansing Chrysler Dodge Jeep Ram

Milton, FL

3.8
151 Reviews

6348 Hwy 90 West

Milton, FL

32570

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Showing 151 reviews

December 18, 2023

Very friendly service department. Got to it when they said they would. Will go back again. More

by purplepatti55dogs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service lady
Dec 18, 2023 -

Sandy Sansing Chrysler Dodge Jeep Ram responded

Hi there! Thank you so much for letting us know about your positive experience with us! We're so happy we were able to help you out!

December 09, 2023

Sandy Sansing Jeep in Milton, Florida has a very good service department. Service is reasonably priced and done properly the first time a vehicle is brought in. I trust them with the Jeep. More

by kgard77346
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Dec 11, 2023 -

Sandy Sansing Chrysler Dodge Jeep Ram responded

Thank you for your fantastic 5-star review! We're thrilled you enjoyed our service. Your support means a lot to us and we can't wait to serve you again.

December 09, 2023

Dishonest and corrupt Finance Dept. by Scott Wells!! Buyer Be Cautious!! Scott Wells in Finance Dept. lies, and is dis-honest and is corrupt, and slips in expensive items in your cont More

by Great Buying Experience!
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Scott Wells in Finance
Dec 11, 2023 -

Sandy Sansing Chrysler Dodge Jeep Ram responded

Hi Mrs. Brown, thank you for highlighting some of our staff who helped make this such a great experience! We're delighted by your glowing 5-star review! Thank you for choosing Sandy Sansing and sharing your positive experience. We appreciate your support and look forward to exceeding your expectations again.

Jan 06, 2024 -

Great Buying Experience! responded

January 5, 2024 At first, everything seemed okay, until about 2 weeks later, after I bought this jeep, that I found out only through my honest bank, what this dealership had done to me!! My Bank notified me, that Scott Wells had added two expensive extra items, about 825 dollars,or so, without my permission, a dent protection item and an etch security item!! I did not ask for these items and I do not need these items! I quickly notified Scott Wells, and he lied to me, and to others, saying that I asked for these items!! Finally, I did get from this dealership, a Cancellation Form, emailed to me, which I signed very quickly, and handed in to this dealership, and they need to cut a check to my bank, and to cancel these 2 items! My husband went with me, as a Witness, when I brought in the cancel form, and we handed this form in person, to Scott Wells, Finance Dept! This dealership needs to go over contract and go over every inch of it, and do not slip in extra items,without the customers' permission, for their hefty commission!! Is the Commission more important, the lies, the dishonesty, than the trusting Customer!! So, the honest, trusting customer, does not get horrible surprises later on!! At first, We thought every thing was great, but later on, about 2 weeks later we find out, only through my Bank, about these dealership lies and about these two extra items added on, please do not lie and please do not treat the customer poorly, after the big sale!! Again, I never asked for these two items, and I did fill out and hand in the Cancel form, in person, to Scott Wells, Finance, at this Milton, Florida Dealership!! I went to this Dealership, as a kind Christian Woman, US Navy Veteran, expecting Honesty, and got lies and corruption!! I feel that I spoke up and got protection from my Bank, and I want to tell others to be very careful about this dealership! We live in a small community, Milton, Florida, and we will tell every one about this horrible and corrupt and negative experience!! Please cancel those two items and please cut the check to my Bank, I did not ask for these items, I told Scott Wells from the beginning that did not want any extra items added on, for I wanted to stay within my financial budget!! Worst buying experience in my Life!! Stop Lying and do the right thing to your valuable, trusting customers!! Eileen and Bill US Navy Veteran Milton, Florida January 5, 2024

November 26, 2023

The very best customer service around here! Very accommodating and friendly as well.hands down! More

by Janet.mejias
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service counter (male)
Nov 28, 2023 -

Sandy Sansing Chrysler Dodge Jeep Ram responded

Thank you for the review! We always want to hear back from our clients and we are glad you had such a positive experience with us.

November 15, 2023

Brian Meeks did a great job during my recent Jeep repair. Thanks for the outstanding service Brian! More

by Wes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Meeks
Nov 17, 2023 -

Sandy Sansing Chrysler Dodge Jeep Ram responded

Thank you for highlighting some of our staff who helped make this such a great experience! We hope that we can assist you again in the future!

November 13, 2023

The dealership was efficient and made repairs and tire replacement in a timely fashion. The customer service agents in service and parts were very friendly and helpful. More

by amydavis943
Workmanship
Recommend Dealer
Yes
Employees Worked With
Customer service
Nov 13, 2023 -

Sandy Sansing Chrysler Dodge Jeep Ram responded

The dealership strives for 100% satisfaction, and it is great to see you had such a positive experience with our staff! We hope that we can assist you again in the future.

November 09, 2023

New tires installed on truck good job of installation and service at a reasonable price. More

by William.powell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Nov 13, 2023 -

Sandy Sansing Chrysler Dodge Jeep Ram responded

Thank you so much for your 4 star rating and kind words. We appreciate you taking the time to leave us this review. Please let us know if there is anything we can do in the future to earn a 5 Star Rating.

November 06, 2023

Drop the car off after hours was very easy, use the envelope left the keys. They called me the next day told me the problem and that it would be done the following morning. Very quick and professional More

by CristyO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felicity
Nov 07, 2023 -

Sandy Sansing Chrysler Dodge Jeep Ram responded

We're delighted by your glowing 5-star review! Thank you for choosing Sandy Sansing and sharing your positive experience. We appreciate your support and look forward to exceeding your expectations again.

November 05, 2023

Was not satisfied of having to wait 2 1/2 hours for an oil change and tire rotation. However was extremely surprised that the Service Department and dealership compensated me by completing my service free More

by BrettWilley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Nov 13, 2023 -

Sandy Sansing Chrysler Dodge Jeep Ram responded

Hi BrettWilley, we are glad we were able to turn your experience into a good one. Thank you for your business and your 4 star review! We hope to be of service to you in the future.

October 27, 2023

Alway courteous, respectful of our time we rarely wait longer than an hour. All around great place to purchase and get our vehicle serviced. Thank you! More

by Atnouh
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Tyler
Nov 03, 2023 -

Sandy Sansing Chrysler Dodge Jeep Ram responded

We're delighted by your glowing 5-star review! Thank you for choosing Sandy Sansing and sharing your positive experience. We appreciate your support and look forward to exceeding your expectations again.

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