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Sandy Sansing Chrysler Dodge Jeep Ram
Milton, FL
289 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 289 reviews
October 11, 2025
Service department was very friendly, eager to help fix the issue with my daughter’s Jeep. They were very quick to assess the problem and get the parts ordered. They stayed in communication with us the ent the issue with my daughter’s Jeep. They were very quick to assess the problem and get the parts ordered. They stayed in communication with us the entire time as to the progress and estimated completion time. Everyone was extremely friendly and helpful! We had extremely bad experience with the other local dealership here in Pensacola and refuse to go back, the Jeep was in worse condition when we picked it up than it was when we brought it in. Nothing like that with this group, much appreciated and we will be returning to Sandy Sansing should she have any other problems! Great job guys, THANK YOU!!!!!!!!’ 12/10!!!! More
by Jcsstephens
Employees Worked With
Hank, another young man, don’t recall his name
October 09, 2025
Very disappointed with the service provided and how long it took to get my vehicle back. After more than 3 weeks in your service department I was told 3 different times that 3 different parts would fix m it took to get my vehicle back. After more than 3 weeks in your service department I was told 3 different times that 3 different parts would fix my truck and finally I hope the 3rd part actually is the correct part. I was told that the second part was covered under the recal warranty, but the 3rd part is not. It isbthe same diagnosis item. I than was given a bill that was $400.00 more than quoted, but after calling the shop the guy fixed his error. Now after all that I got my truck back to find out one of my tire sensors is not working and my fuel filter light is still sating change fuel filters. Your shop changed my fuel filters hopefully but didn't reset the program. So did they actually change the 2 fuel filters or not? I paid to have them done. Also my left tire was at 44 psi not 65, and the said my batteries needed to be jumped. I just replaced them so they must of left something one ro drain them. Not happy, the bad thing is I came to your service department because I was disappointed in Hill Kelly. Now I am disappointed in both. More
by gunnerb2014
Employees Worked With
Felicity Overstreet
October 09, 2025
I've had my Jeep up to the shop 5 times and I'm hoping that it is finally fixed. The check engine light has plagued me and now thst my warranty is up, I think now it is fixed that it is finally fixed. The check engine light has plagued me and now thst my warranty is up, I think now it is fixed More
by srichie3
Employees Worked With
Hank
October 07, 2025
Everyone that I’ve had to deal with was top notch I felt like they were another way to make me happy and got everything done in a timely manner like they were another way to make me happy and got everything done in a timely manner More
by Davidpgallant
Employees Worked With
Don’t know her name, only woman in service
October 03, 2025
Ive used this dealership for my last 3 cars. I normally have no complaints. This time however I purposefully made an 8:00 appointment because of another place i needed to be. I just needed an o I normally have no complaints. This time however I purposefully made an 8:00 appointment because of another place i needed to be. I just needed an oil change and the technician advised a new filter. But the time it took for this oil change was over 2 hrs. So much for making an early appointment . But all, thankfully, was fine and I will continue to use this dealership forever! It definitely deserves 5 stars! Thank you.. More
by marion47
Employees Worked With
Robert Jennings
October 01, 2025
In 2020, we purchased a new 2019 Dodge Ram HD 2500 from this dealership and allow we to say…Fantastic! Fast forward to 2025, we decided after the dealership offered us an even better deal to buy a 2025 Dod this dealership and allow we to say…Fantastic! Fast forward to 2025, we decided after the dealership offered us an even better deal to buy a 2025 Dodge Ram HD 2500 MEGA cab!! Between our 2019 and 2025 purchase and everything in between this dealership, service department, and everyone we have ever interacted with is Superb! We couldn’t have asked more from a dealership which made us come back again. More
by fawg1000
Employees Worked With
Steve, Desmond, Felicity, Glover, Sean
