Back

Sandy Sansing Ford Lincoln

Daphne, AL

3.9
177 Reviews

27180 Hwy 98

Daphne, AL

36526

Directions

By Type

Showing 177 reviews

October 14, 2019

Top notch dealership and service department. I’ve always had great service, from purchasing my trucks to routine maintenance. The staff is fantastic, always polite and thorough. I would absolutel More

by Jdmoore3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Dept
Oct 18, 2019 -

Sandy Sansing Ford Lincoln responded

Thank you for taking the time to leave us this feedback. We appreciate your repeat business with us and wish you the best!

October 10, 2019

Best dealership we've ever dealt with, hands down!!! From the General Manager, Charlie Wall, to Ken Kittrell the Service Manager, our experience was fantastic. Ken is so knowledgeable, and will absolutel More

by S.S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Kittrell, Charlie Wall
Oct 10, 2019 -

Sandy Sansing Ford Lincoln responded

Thank you for leaving us this feedback! We are happy to hear that you had a wonderful experience with both Ken and Charlie. We truly appreciate your business.

September 25, 2019

two different estimates on the same vehicle in two weeks. It's very sad when you go in less than two weeks and get a $87.00 difference in an estimate. Does Sandy even read any of the reviews. More

by kenglish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert Mercante and Rod Alfroy
Oct 01, 2019 -

Sandy Sansing Ford Lincoln responded

We are sorry to hear your disappointment. Your feedback will be passed along for review.

September 06, 2019

2018 Lincoln Continental service Excellent first service. Made an appointment and dealer picked up my car and returned it after service was completed with fresh car wash looking for More

by Gary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert McCanty
Sep 09, 2019 -

Sandy Sansing Ford Lincoln responded

Gary, it was our pleasure to assist you the other day and service your vehicle! We are happy to hear that you were pleased with the level of service presented. All the best.

September 03, 2019

Slow and easy, never pressured Andrew Rodgers braved the heat and greeted us with the promise he would do all he could do to sell a truck, He keep his promise More

by Willie Peck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Rodgers
Sep 09, 2019 -

Sandy Sansing Ford Lincoln responded

Thank you for the shout out regarding Andrew and your recent sales experience. We truly appreciate your business with us!

August 02, 2019

It’s unreliable the kind of service you will get So, got a recall from Ford for my 2007 Explorer. First made an appointment for the repair on the recall we receive, appointment was made. Two days l More

by Gfmoran2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lauren Boston
Aug 30, 2019 -

Sandy Sansing Ford Lincoln responded

Mr. Moran, our service staff spoke with you in regards to your concerns immediately following this review. Since recalls are VIN specific, we were not aware of a recall on yours at the day of your service visit. We truly apologize for the inconvenience and assure you that this will not happen again should you choose to service with us again. All the best.

July 19, 2019

I felt very well taken care of. My wishes were answered. Everything that we wanted were added to a truck that was on the lot so that we could take possession in a very short time. We were very pleased. More

by JB 3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wynn and AL
Jul 22, 2019 -

Sandy Sansing Ford Lincoln responded

JB, we are thrilled to hear that your truck buying process was quick and easy! Enjoy and come back to see us for future service and or car buying needs.

July 16, 2019

Awesome experience All of the employees were friendly and professional .They answered each question thoroughly .It was a very hot humid day and it was nice to use the co More

by LadyE
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Davis ,Mott , Lauren Boston
Jul 22, 2019 -

Sandy Sansing Ford Lincoln responded

Thank you for leaving this feedback regarding AL and your recent car buying experience. We hope you are loving the new ride.

June 18, 2019

Oil Change and camera display The service dept. was very good and helpful. I am waiting on a part for my F150 which should be there in a few days and Sandy Sansing will fix it bec More

by jlpatrick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
do not remenber his name
Jun 20, 2019 -

Sandy Sansing Ford Lincoln responded

We appreciate you taking the time to leave us this feedback. It is our pleasure to assist. We appreciate your patience during this time and look forward to helping you get back on the road! All the best.

June 05, 2019

Excellent service buying vehicle Blake was great to work with, had everything in order so it was in and out while there. Definitely would buy from him again, hope the service after pu More

by Msims02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Farmer
Jun 20, 2019 -

Sandy Sansing Ford Lincoln responded

We appreciate you taking the time to leave us this feedback. We hope you are loving your new ride.

...
14
...