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Sandy Sansing Nissan

Pensacola, FL

4.7
405 Reviews

5705 Pensacola Boulevard

Pensacola, FL

32505

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Showing 405 reviews

February 09, 2022

Very professional. No haggle, no hassle, straight forward about every detail. knowledgeable and super fun experience. The car was clean when I took delivery and totally gassed up! Thanks Mona!! More

by ME-chellei
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mona selim
Feb 11, 2022 -

Sandy Sansing Nissan responded

Me-chellei, thank you for sharing your positive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

January 27, 2022

Service team was professional and kind me informed on status of work and completed work in timely matter More

by sl61695
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott
Jan 31, 2022 -

Sandy Sansing Nissan responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 18, 2022

Quick service for my oil change. Nice people to work with. Good facility. Reasonable price. More

by thomas3768
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oil, change
Jan 20, 2022 -

Sandy Sansing Nissan responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Sandy Sansing Nissan!

January 06, 2022

Great service as always! Very little wait time with awesome workers to help you!! Thanks More

by brandyrh1982
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department
Jan 08, 2022 -

Sandy Sansing Nissan responded

Brandyrh1982, thank you for your kind review; we are happy to pass along your comments to the team here at Sandy Sansing Nissan!

December 28, 2021

Great experience.. friendly fast easy love my new truck .. will recommend to everyone I know More

by Huseby41
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Pyland 5 all the way
Dec 29, 2021 -

Huseby41 responded

Joe was great to deal with.. great guy..

Dec 30, 2021 -

Sandy Sansing Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

December 17, 2021

Even though I was a little early for my appointment, they took me right in. The service people were very kind and considerate. The customer waiting area was very nice. Coffee and snacks were available. The p More

by gbeard7575
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dwayne Seegars
Dec 27, 2021 -

Sandy Sansing Nissan responded

Gbeard7575, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 16, 2021

My car was involved in an accident in October and as of this review the Nissan body shop has failed to give any indication of any possible time for repairing the car. the parts were ordered according to th More

by wbcarillion
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
No work done on car intwo months
Dec 18, 2021 -

Sandy Sansing Nissan responded

Hi there! We hate you had a bad experience. It looks like you didn't have interaction with our store though. So we forwarded your comments to the manager of the body shop. We hope that your issue is resolved!

Dec 22, 2021 -

wbcarillion responded

I had to call again yesterday to ask if any of the parts had been received and was told they have had been at the dealership for awhile and have finally set up a repair date of 17 January. Again it appears the dealership does not have a system to interact with the customers or I would have been informed when the parts arrived and not been with out a car for three months.

December 02, 2021

Very poor customer service by the service department. 2 years ago, had a problem with the paint at that time with minimal pain it was fixed. Paint started peeling off the bumpers, took it in to the dealer, More

by b82hawk
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Greg Stamper
Dec 07, 2021 -

Sandy Sansing Nissan responded

Hi Mr. Brashear. We hate that you had this issue with your vehicle. Unfortunately, because you were out of warranty, we are at the mercy of what corporate says. They decided they did not want to assist, and that is as far as we can go. We hate that you chose to leave the brand, but hope you are happy with your new vehicle. Please let us know if there is anything further we can assist with.

December 01, 2021

The gentleman who helped me was very professional, pleasant and helpful. I was in and out very quickly. I've never been pressured to add services beyond what I am specifically there for. That is ver More

by lrhodestyk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melford Brown
Dec 05, 2021 -

Sandy Sansing Nissan responded

Hi Lrhodestyk, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 27, 2021

Love being with Nissan glad to be Nissan woman. Love Nissan it is the best. More

by remondacole4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Odom
Nov 30, 2021 -

Sandy Sansing Nissan responded

We appreciate your positive review about your recent experience with us! Thank you so much again for your feedback! We hope you have a great day!

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