Sandy Sansing Nissan

Salesman (Keith) very helpful , patient, knowledgeable. Both he and sales manager went out of their way to get the vehicle we wanted. Overall experience was much better than expected. Both he and sales manager went out of their way to get the vehicle we wanted. Overall experience was much better than expected. More

Probably the easiest and best car buying experience I’ve ever had. We had a pretty good idea of what we wanted and Tommy made the whole process great. ever had. We had a pretty good idea of what we wanted and Tommy made the whole process great. More

So I recently bought a used Nissan Titan XD Diesel on December 01, 2020 from Sandy Sansing Nissan. Within 48 hours, the truck had a serious issue with a turbo component. It turns out that the part was December 01, 2020 from Sandy Sansing Nissan. Within 48 hours, the truck had a serious issue with a turbo component. It turns out that the part was on national backorder and was not available. Nissan was expecting to release the first 100 around the first part of February. This means I was going to be out of the truck for 60-90 days as my case was initially queued within the first 100. In my mind, this was unsatisfactory, but with COVID19 impacting manufacturing/production, I can understand it. I reached out to Kelley Manning-Blackwell, Sandy Sansing's Customer Service Manager and along with Chad Skeeles (Sales Manager) and John Chambers (Service Advisor), they were able to get my case expedited with Nissan, who assembled a tiger team to get the required part(s) built immediately for my case. What was expected to turn into 60-90 days turned into getting the part at Sandy Sansing Nissan within 30 days. We finally took delivery of our truck on January 4, 2020. We cannot thank Kelley Manning-Blackwell, Chad Skeeles, and John Chambers, along with Nissan's Parts Department for stepping up and resolving my issue in a timely manner. Mr. Sandy Sansing should be very proud of their team at Sandy Sansing Nissan! Thank you everyone for your diligence and persistence. It is greatly appreciated from my end. More

I’ve been going to Nissan for many years and have always had the best experience with them. They are very attentive to my needs and are quick to help in every way possible. Their service is great. They are had the best experience with them. They are very attentive to my needs and are quick to help in every way possible. Their service is great. They are fast, very efficient, very professional and they are always very kind. Highly recommend them to everyone! More

Ronnie is always a pleasure to deal with. Service is fast and everyone is professional. I appreciate the complimentary car wash and vacuum- I always use Sandy Sansing! and everyone is professional. I appreciate the complimentary car wash and vacuum- I always use Sandy Sansing! More

I really appreciate your service department. Ronnie Brooks is my GO TO MAN ‼️ I drive from Navarre to see him for everything. I call him directly for appointments. Don’t like going online. I WANT A HU Brooks is my GO TO MAN ‼️ I drive from Navarre to see him for everything. I call him directly for appointments. Don’t like going online. I WANT A HUMAN . More

Always fast service and great customer service 🙂. Clean waiting room coffee always waiting when I get there 😀and great snacks. Nothing like leaving with a clean car as well. waiting room coffee always waiting when I get there 😀and great snacks. Nothing like leaving with a clean car as well. More

Scott is awesome 😊 went into for oil change new breaks and he also got the recall done ✅ He is a huge asset to The Company and he also got the recall done ✅ He is a huge asset to The Company More

Worst experience of my life run far far from these people they are liars Snake oil salesman they are the worst of the worst is trying to run their little used car scam on you they are liars Snake oil salesman they are the worst of the worst is trying to run their little used car scam on you More

Promised repairs before purchase NOT done Purchased a used vehicle with promised of repairs. “Check Engine Soon” light came on while driving truck home. Four codes came up! Truck NOT fixed as Purchased a used vehicle with promised of repairs. “Check Engine Soon” light came on while driving truck home. Four codes came up! Truck NOT fixed as promised. Son is mechanic and checked. New brake pads and rotors turned were part of fix. NOT DONE. Makes me think dealership has no integrity. We are taking it in on Monday for discussion hoping that something will be done. More