Back

Sandy Sansing Nissan

Pensacola, FL

4.7
414 Reviews

5705 Pensacola Boulevard

Pensacola, FL

32505

Directions

By Type

Showing 414 reviews

February 25, 2020

I had shopped on line for a new car liked the Sentry. I I had shopped on line for a new car liked the Sentry. I went to Sandy Sansing and found what I wanted. Sales staff were very helpfull. They asked th More

by jrdton
Recommend Dealer
Yes
Employees Worked With
Emory Shelley, Frederick Klawitter
Feb 26, 2020 -

Sandy Sansing Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

September 23, 2019

Starts at the top. Bought a used car from Sean. At the start of the relationship things were great. He returned calls and kept us informed as to when the car would be More

by Tvalvo
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sean and Phillip, Emory Shelley
Oct 04, 2019 -

Sandy Sansing Nissan responded

Valvos, thank you for reaching out to us. We are sorry to hear your disappointment. We have spoken to our General Sales Manager, Emory who advised that not all used cars come with a second set of keys or owner’s manual, and they are sold as is. You may download a digital copy of your owner’s manual at https://www.smartusa.com/vehicle-manuals. Emory advised that he would pay for half of the key cost, as we wish for you all to be satisfied with your purchase. Thank you.

Oct 04, 2019 -

Tvalvo responded

It is clear that Sandy Sansing does not respect its Customers. They took the time to respond to a Dealer Rater public forum but not to a paying customers phone calls. To this day we have not received a phone call. This is why I say it starts at the top. The GM (Emory) would not return our call, did not find an upset customer important enough to reach out to. He has no clue the hoops we jumped through to get an extension of our Temp Tag because his team had a serious break down in communication. I would like to know who Emory's boss is and the contact information. It is clear that Emory feels it's ok to avoid upset customers and he allows his team to do the same. I'd like to know if it's Sandy Sansing policy or just bad leadership. If you're a potential customer to this dealer, please ask yourself if you are ok with a dealership that puts on a happy face to make the sale and a boot after you sign.

August 21, 2019

Gary Palmer I went in just to look and maybe get some numbers and Gary was very polite and we went ahead and looked to see if I qualified for loan and I was, befo More

by donnab86
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Palmer, Keith Hunt
Sep 03, 2019 -

Sandy Sansing Nissan responded

We are so happy to hear that you are loving your new vehicle! Thank you for doing business with us!

July 19, 2019

Excellent service ! Jason Lohmiller was extremely helpful. He answered all of our questions, knew everything about the car we were looking at, and gave us a no pressure More

by Rogue1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Lohmiller
Jul 19, 2019 -

Sandy Sansing Nissan responded

It was our pleasure to assist you! We hope you are loving your new Rogue.

July 09, 2019

Harley’s first car Very nice people! Helped a lot with finding the perfect car! Got it done fast with no problem! I would 100% recommend and will definitely be back when More

by JRIDDLE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Lohmiller
Jul 11, 2019 -

Sandy Sansing Nissan responded

It was our pleasure to assist, JRiddle! We hope that you both are loving the new ride. On behalf of Jason and the dealership, we truly appreciate your business.

July 06, 2019

josh was helpful and everytime we asked questions that we don’t understand he explains it very well and clearly.that’s why i gave josh a five star. More

by jeffjas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
none, Josh Thomson
Jul 08, 2019 -

Sandy Sansing Nissan responded

On behalf of Josh and the dealership, it was our pleasure to assist! We appreciated your business.

July 01, 2019

Fast Professional Service My son works at Sandy Sansing Nissan and found a vehicle he thought I would like. My son had often told me about what a wonderful place Sandy Sansing More

by Lisa O
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenny Yates
Jul 02, 2019 -

Sandy Sansing Nissan responded

Lisa, thank you for choosing to do business with us at Sandy Sansing Nissan. On behalf of Kenny and our finance staff it was truly our pleasure to assist you behind the wheel of your perfect new ride. We wish you all the best.

June 29, 2019

Best and least stressful car buying experience ever Out of all the car buying experiences I’ve ever had , this one has been the best hands down. Jason made sure I got exactly what I wanted at the price More

by Nursegirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Lohmiller
Jul 02, 2019 -

Sandy Sansing Nissan responded

Thank you so much for sharing your experience with us! We truly appreciate both yours and your mother's business. It was our pleasure to assist and we look forward to helping with future service and or sales needs. All the best.

June 08, 2019

So totally awesome dude!! Very knowledgeable. If he’s going too fast when explaining something, you can tell him to slow down& he doesn’t lose patience and he will try a differ More

by Leigh-Leigh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Thomson
Jun 20, 2019 -

Sandy Sansing Nissan responded

Leigh, thank you for the review regarding Josh and your recent car buying experience. We truly appreciate your business with our dealership.

June 06, 2019

Over excited I gave this rating because this was my first time getting a brand new car off the lot. Didnt expect to get a new model car. I would recommend anybody More

by JOE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Lohmiller
Jun 20, 2019 -

Sandy Sansing Nissan responded

Joe, thank you for taking the time to leave us this feedback. We truly appreciate your business.

...
17
...