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Sangster Motors, Inc. - Service Center

Wenatchee, WA

4.7
62 Reviews

62 Reviews of Sangster Motors, Inc. - Service Center

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January 26, 2024

Very attentive and make you feel like you are their only customer. They always go above and beyond... Gabe me a car to use free of charge while car was in the shop. More

by ode12
Recommend Dealer
Yes
Employees Worked With
Edgar Sauceda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edgar Sauceda
Jan 30, 2024 -

Sangster Motors, Inc. responded

Hi ode12, thank you for choosing Sangster Motors! We appreciate your business and your review. Be safe!

January 17, 2024

It has been very good! Dennis Weaver is the person we deal 99% of the time. So we rate Sangster Motors according to our relationship with him, which has been very good. More

by jdaleharvey
Recommend Dealer
Yes
Employees Worked With
Dennis Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis Weaver
Jan 30, 2024 -

Sangster Motors, Inc. responded

Hi jdaleharvey, thank you for choosing Sangster Motors! We appreciate your business and your review. Be safe!

January 16, 2024

5 Super professional and fast. Appreciate the quality people you have working for your dealership More

by boatordie
Recommend Dealer
Yes
Employees Worked With
Jason- tech Brie - service liaison
Jan 30, 2024 -

Sangster Motors, Inc. responded

Hi boatordie, thank you for choosing Sangster Motors! We appreciate your business and your review. Be safe!

January 13, 2024

Dennis was friendly and helpful. He was knowledgeable and followed through with everything we spoke about. Top notch service. More

by scott
Recommend Dealer
Yes
Employees Worked With
Dennis Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis Weaver
Jan 30, 2024 -

Sangster Motors, Inc. responded

Hi Scott, thank you for choosing Sangster Motors! We appreciate your business and your review. Be safe!

January 12, 2024

Absolutely the best experience I've had with a dealership service department in many years. I live in Ephrata and normally go to bud Clary in Moses Lake. You guys have earned my business! I was absolutely im More

by ervin.caveness
Recommend Dealer
Yes
Employees Worked With
Edgar Sauceda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edgar Sauceda
Jan 30, 2024 -

Sangster Motors, Inc. responded

Hi ervin.caveness, thank you for choosing Sangster Motors! We appreciate your business and your review. Be safe!

January 12, 2024

They're a really good team everybody is courteous and super friendly I was in and out in an hour and that counts to me a lot I really recommend them to all my friends they know what they're doing. More

by montesjose134
Recommend Dealer
Yes
Employees Worked With
Edgar Sauceda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edgar Sauceda
Jan 30, 2024 -

Sangster Motors, Inc. responded

Hi montesjose134, thank you for choosing Sangster Motors! We appreciate your business and your review. Be safe!

January 11, 2024

The service scheduler is a great tool, very easy to use. The customer servise has been great as well. More

by delarosaj525
Recommend Dealer
Yes
Employees Worked With
Edgar Sauceda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edgar Sauceda
Jan 30, 2024 -

Sangster Motors, Inc. responded

Hi delarosaj525, thank you for choosing Sangster Motors! We appreciate your business and your review. Be safe!

January 11, 2024

Appointments were good they took care of me right away. Dennis is a good communicator More

by Vinnyking56
Recommend Dealer
Yes
Employees Worked With
Dennis Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis Weaver
Jan 30, 2024 -

Sangster Motors, Inc. responded

Hi Vinnyking56, thank you for choosing Sangster Motors! We appreciate your business and your review. Be safe!

January 11, 2024

Great customer service. Great service and employees always ready to help and answer questions. Great customer service. Great service and employees always ready to help and a More

by silviarau13
Recommend Dealer
Yes
Employees Worked With
Edgar Sauceda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edgar Sauceda
Jan 30, 2024 -

Sangster Motors, Inc. responded

Hi silviarua13, thank you for choosing Sangster Motors! We appreciate your business and your review. Be safe!

January 11, 2024

Poor Was very disappointed with Edgar gave what I thought was a very detailed description of the issue he apparently didn't pay attention or maybe I just wasn't clear enough More

by egahringer
Recommend Dealer
No
Employees Worked With
Edgar Sauceda
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edgar Sauceda
Jan 30, 2024 -

Sangster Motors, Inc. responded

Everett, We apologize for any miscommunication. We gave you a diagnosis but we needed your approval for the repair. First choice has our diagnosis but you said we didn’t do anything about the truck. Without the diagnosis, there wouldn’t have been the quick fix at the next shop there. If you need any more assistance with your truck we hope we can earn your business. Regards, Sangster Team

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