Sansone Jr's 66 Kia

Sorry guys this is my first review for this dealership thats not in good standing. But its not for lack of service or trying to cheat me, this was all upfront and i just chose not to buy. What happen w thats not in good standing. But its not for lack of service or trying to cheat me, this was all upfront and i just chose not to buy. What happen was i took my niece for a new K5; she was trading in a leased K5 that she still owed lets say 13 months. They were giving her a nice deal, an extra, i think 2400, that she could use as part of her down payment not bad, right? Then the salesman comes back and says "ok with this down and this, its $500 a month." Before i even began to haggle, i noticed the sticker price went from lets say $32500 to $36000! I say "what is this extra $3900?" Salesman turns and says "its a service charge because of the shortages" and this and that. With that i said "nope im sorry. From what i've been reading, dealerships are at least 82% inventory and im not paying this extra over sticker." So the manager comes over and trys to explain it to me, so i tell him i have bought 3 to 4 cars here, i have had family come in, friends come in and you're going to charge me an upcharge? So we walked out...next day after i sent a message to the rep, i recieved a call from the dealerships owner p3. Great kid, brought up right by his family and taught well. He tells me we can do this that and he came to a price that wasnt bad but somewhere i was still paying the $3900. So i told my niece and she said she would think about it. So all in all Sansone, you still want to charge over sticker and you lost the sale even from repeat customers. Shame, shame, yeah, you did try and rectify it but it was a little too late. We shouldnt have had to put up with this in the first place. More

I have to say I had a wonderful experience ,everything went very smooth no pressure . My salesman Matt very knowledgeable of all cars ikea an Nissan . Over all it took 1hr 15 min. I tried 4 cars . And we went very smooth no pressure . My salesman Matt very knowledgeable of all cars ikea an Nissan . Over all it took 1hr 15 min. I tried 4 cars . And we had a deal. Congrats to matt More

Thanks so much for all of you being so nice, and giving my Mom such a great deal. You made us feel so comfortable, especially Mark Vernaglia, the Pie Guy! We will be recommending friends and family to my Mom such a great deal. You made us feel so comfortable, especially Mark Vernaglia, the Pie Guy! We will be recommending friends and family to Kia Sansone, Jr. in Neptune, NJ. More

It's me again! !! Just when I thought it couldn't get much better tgerald and Mr. Sansone upped the anti.. A brand new 2023 Nissan Altima... These people know how to !! Just when I thought it couldn't get much better tgerald and Mr. Sansone upped the anti.. A brand new 2023 Nissan Altima... These people know how to treat you right.. Never owned a brand new car in my life and they made it happen.. Totally Awesome Dealership.. You have approval issues you definitely need to go there. Special thanks to Tgerald and Even more so Mr . Sansone.. Absolutely Floored. More

I don't know who's writing these 5 star reviews, but the sales team couldn't be more rude and condescending for no reason. When they tried to sell me the more expensive car $10,000 higher than my budget I sales team couldn't be more rude and condescending for no reason. When they tried to sell me the more expensive car $10,000 higher than my budget I wasn't being rude when I said I can't afford that. I was being honest. So why get all mean and rude? Makes me sad that these people think they're better than anyone else and can just treat you like garbage. More

By far the BEST leasing experience I’ve had thanks to Mark ,“The Pie Man “,Vernaglia. NO pressure and stress free). He listened to my needs and he and the team at Sansone Jr made it happen. Thanks ! I l Mark ,“The Pie Man “,Vernaglia. NO pressure and stress free). He listened to my needs and he and the team at Sansone Jr made it happen. Thanks ! I love my new Kia! AS More

We just leased our 4th vehicle with Manny DeSousa from your dealership and we are extremely pleased with the service provided. Manny is a great asset for your dealership, and answered all our questions ab your dealership and we are extremely pleased with the service provided. Manny is a great asset for your dealership, and answered all our questions about the new vehicle. More

Matty was the most attentive salesman we have had over the many years of purchasing cars. The whole process had no surprises and he was very knowledgeable on the new 2023 product, we highly recommend him the many years of purchasing cars. The whole process had no surprises and he was very knowledgeable on the new 2023 product, we highly recommend him if your shopping for a KIA. More

The service department staff was great. greeted when entering and service was done quicker then predicted. Service adviser Justin Coyra deserves a raise. greeted when entering and service was done quicker then predicted. Service adviser Justin Coyra deserves a raise. More

I've been with Sansone Jr for roughly 7 years. I usually have great things to say but this past experience i had with the service department was very disappointing. Granted i was a little late for I usually have great things to say but this past experience i had with the service department was very disappointing. Granted i was a little late for my appointment (15mins)- tried calling but all i got was a automated recording- i waited 2 hours! There was 4 other people ahead of me. They were all out in an hour but me....i was sitting patiently as others were walking in being helped and updated. I understand that with Covid alot of places are shorthanded but not once did anyone update me on what was going on with my car. And they ask if you want your car washed while its there and i did but when i got to my car - it was not. I get it - but all i ask is that i got an update that way i could've called work earlier to let them know i was going to be late but that was not the situation. More