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Sansone Mazda

Avenel, NJ

4.1
281 Reviews

100 U.S. 1

Avenel, NJ

07001

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281 Reviews of Sansone Mazda

December 01, 2023

Wasted time and energy negotiating advertised price. Should not have had to convince them that I am not interested in any of optional the bells and whistles that they claimed to be mandatory. More

by jl
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Francois Wethlet
Dec 07, 2023 -

Sansone Mazda responded

Hi JL, Thank you for sharing your feedback with us. We apologize for any inconvenience caused during the negotiation process and will consider your input to improve our services. While we look into this further, we'd like the opportunity to speak with you on the matter to try and turn this around for you. At a time that works best, please email our Customer Care Manager, AnnaLisa Bautista, at lbautista@sansoneauto.com. We appreciate your time and business.

November 28, 2023

Eli was perfect in every way. Knowledgeable, courteous, and attentive. We had been to two other Mazda dealerships and left without a car. Eli and the rest of the staff made all th More

by steve
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eli Melendez
November 03, 2023

Always courteous and professional! Communicative of all work done and all suggested work. All work done in a timely manner. Excellent service department. More

by joeconte56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosie Ramirez, Don Jakubek, Bryan Daley
October 17, 2023

Great customer service from Dave ! From the green to him selling me my first new car , was nothing but amazing ! Dave you are the best and will recommend you and sansone Mazda . More

by Moniquebyrd718
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave
October 17, 2023

The service was prompt and fast. Customer service was satisfactory. Coffee in waitingbarea was good. More

by I dont have one
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I dont know the name
October 12, 2023

Dave was our sales associate. He was very helpful honest and professional. Answered all our questions and always responsive to our messages. Met all of our expectations. We woul More

by xalkorta
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave
October 11, 2023

I purchased a used 2014 F150 with 94,000 miles as is. I signed paperwork stating that any issues with the truck were my responsibility. I signed knowing this. The next morning I found a heater hose leaki More

by Frank P
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tom Radwanski
October 03, 2023

I had wheel bearing replace on both side. The price was good but wheel alignment he said had to get .That was a catch 22. More

by Oliver4257
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
September 29, 2023

Unprofessional, and made the whole experience ridiculously horrible. I waited a week longer for my car because the salesman gave me false information and they didn’t even top the fluids off in my More

by Af
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Francois Wethlet
Oct 03, 2023 -

Sansone Mazda responded

Hi, We're so sorry for any misinformation or delays you've experienced and understand your frustration. Please know that we strive for professionalism, and we would like to work towards addressing these issues with you. At a time that works best, please email our Customer Care Manager, AnnaLisa Bautista, at lbautista@sansoneauto.com. Thank you for bringing this to our attention.

September 18, 2023

I went to Sansone Mazda to purchase a car. I highly recommend this place if you are in the market for a new car. My salesman, Dave, was very knowledgeable and attentive to my needs. I will More

by Debra G
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Triestman
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