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Santa Cruz Toyota

Capitola, CA

4.4
1,207 Reviews
Our experienced team of sales and service professionals is ready to be of service to you. Whether purchasing a New Toyota, a Quality Used Vehicle, or having your car serviced…we look forward to being of service to you. Doing business through the eyes of our customers is the vision that drives our business. Providing a more positive experience by realizing the customer’s needs first and foremost, our primary commitment is to ensure your complete satisfaction in every way, every day. Our number one commitment is always your complete satisfaction and that’s why we enjoy a high percentage of repeat customers year after year. From all of us at Santa Cruz Toyota, we appreciate having the opportunity to count you among our valued customers and extend our thanks for your continued patronage. Please Contact Us should you have any questions. Thank you!
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4200 Auto Plaza Dr

Capitola, CA

95010

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Showing 1,207 reviews

September 28, 2019

My 10,000 mile checkup My service representative was friendly and quite responsive to my situation. He quickly helped me to understand what services I was to have on my auto More

by 14275jg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryon in Service
Sep 30, 2019 -

Santa Cruz Toyota responded

Thank you so much for the outstanding review! We are so pleased to hear that our team provided you with the service you deserved, and we appreciated the chance to earn your business. Our team looks forward to working with you again!

September 16, 2019

Really Saved My LIfe!!! Your staff really helped me, in a time a great stress. I was on my way to an important meeting with a surgeon, about 60 miles away, in two hours, and More

by JBW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian
Sep 16, 2019 -

Santa Cruz Toyota responded

Thank you for this wonderful review. We're glad to hear that your emergency situation got handled to your standards. Reviews like yours help us to make sure that we're meeting the needs of our customers and we appreciate you for taking the time to leave a review. Sincerely, Bruce Feinberg | (831) 462-4200 | bruce@santacruztoyota.com

August 17, 2019

Excellent service advisor Andrea was very professional, friendly, Service appt was quick yet efficient, great communication. My 4 runner was sparkling clean when I left. Thank More

by 4 runner Gal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felipe the Porter was great too!
Sep 16, 2019 -

Santa Cruz Toyota responded

It's great to know that Andrea provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle, please let us know! Sincerely, Bruce Feinberg | (831) 462-4200 | bruce@santacruztoyota.com

August 04, 2019

Another great experience I purchased a 4Runner from this location in 2004. I had a great experience then and I had high expectations going in. Glad to say that I wasn't disa More

by beach_dude
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Meyer
Aug 07, 2019 -

Santa Cruz Toyota responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Toyota of Santa Cruz! If there is anything else we can do for you, please feel free to visit us again. Sincerely, Julie Frugoli | (831) 462-4200 | julie@santacruztoyota.com

July 22, 2019

Consistently excellent customer care It’s apparent that good personal connection and friendly customer service are the priorities at Toyota of Santa Cruz. I felt that my questions and c More

by Bonnie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Mello and Candice
Aug 07, 2019 -

Santa Cruz Toyota responded

Hello Bonnie! Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Bruce Feinberg | (831) 462-4200 | bruce@santacruztoyota.com

July 16, 2019

35000mile service for my 4 runner Set up an appointment online brought it in 3 hrs later service was complete in 1 hr and my vehicle was washed Great service from service writer Edwin More

by Scfishin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Rodriguez
July 11, 2019

Great experience Chris Meyer and the sales team were very quick and smooth with our lease transition. We got a newer car for cheaper payments. Thank you! More

by Jace9986
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Meyer
Jul 15, 2019 -

Santa Cruz Toyota responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to Chris and the team. Take care and have a great day. Sincerely, Julie Frugoli | (831) 462-4200 | julie@santacruztoyota.com

July 10, 2019

Friendly and helpful staff working with quality vehicles! Robin Steinberg is a fantastic and caring salesperson! She has helped my Mom and Pops in the past and I knew I wanted to see her when it came time to More

by _do_io_
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Steinberg
Jul 11, 2019 -

Santa Cruz Toyota responded

Thank you for writing about your visit with us. Robin is an asset to Toyota of Santa Cruz, and it is encouraging to hear she was able to help you mom and dad. Sincerely, Julie Frugoli | (831) 462-4200 | julie@santacruztoyota.com

July 03, 2019

Great Service! My vehicle needed it's 15,000 mile service. I arrived for my appointment on time and was told how long the service would take. My service was comple More

by juls917
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryon O'neal, Service Advisor
Jul 08, 2019 -

Santa Cruz Toyota responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Bruce Feinberg | (831) 462-4200 | bruce@santacruztoyota.com

July 02, 2019

Sheba the Camry My salesperson, Jackson, was very helpful and knew all the answers to all my questions. Everyone was helpful, polite and full of smiles!!! This is More

by Rachelstept
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackson Luck, Julie, Tom, Dylan, Adam
Jul 08, 2019 -

Santa Cruz Toyota responded

Thank you so much for this wonderful feedback, Rachelstept! We're so glad you came back to see us for your next car purchase. It's fantastic to know Jackson helped make us worth the drive. If there's anything else we can help you with in regards to your new vehicle, please let us know. Happy driving! Sincerely, Julie Frugoli | (831) 462-4200 | julie@santacruztoyota.com

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