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Santa Cruz Toyota
Capitola, CA
1,348 Reviews
Our experienced team of sales and service professionals is ready to be of service to you. Whether purchasing a New Toyota, a Quality Used Vehicle, or having your car serviced…we look forward to being of service to you.
Doing business through the eyes of our customers is the vision that drives our business. Providing a more positive experience by realizing the customer’s needs first and foremost, our primary commitment is to ensure your complete satisfaction in every way, every day.
Our number one commitment is always your complete satisfaction and that’s why we enjoy a high percentage of repeat customers year after year. From all of us at Santa Cruz Toyota, we appreciate having the opportunity to count you among our valued customers and extend our thanks for your continued patronage.
Please Contact Us should you have any questions. Thank you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday 7:00 AM - 6:00 PM
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday 7:00 AM - 6:00 PM
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Showing 1,348 reviews
June 27, 2026
Pablo is my go to service advisor in Santa Cruz. Tim is great too and always super friendly! Tim is great too and always super friendly! More
by sqratchaholikoo7
Verified Customer
June 27, 2026
Great service and good coffee and snack, can't wait to go back and have that good coffee back and have that good coffee More
by gregbackup4
Employees Worked With
June 27, 2026
Amazing, friendly, knowledgeable salesman. Very informative, he took the time to explain my new vehicle. Came in on his day off to help with a tutorial as it was the only day I could get there Very informative, he took the time to explain my new vehicle. Came in on his day off to help with a tutorial as it was the only day I could get there. Absolutely the best! More
by Hollilyn628
Employees Worked With
Richard Brabo, he's the BEST
June 27, 2026
Great service, it is fast, people is always with very nice actitud. I recommend this place nice actitud. I recommend this place More
by mvelasco1
June 27, 2026
Abel was not available when I picked up my car. When I arrived to pick it up, they weren’t sure where it was. They found it, asked me if I had any questions and sent me on my way. No real time spen When I arrived to pick it up, they weren’t sure where it was. They found it, asked me if I had any questions and sent me on my way. No real time spent with me and the car and didn’t appear to be all that interested in showing me what the car can do. So, as I was getting in the car to leave and salesman asked me if I needed help pairing my phone, I said no and that I would just figure it out. More
by lbensonsrq
June 27, 2026
The listen to all of my concerns and address them and the shuttle service both to my home and back to the dealership was excellent. shuttle service both to my home and back to the dealership was excellent. More
by dls248
June 26, 2026
They mark up their prices significantly. The staff is very hospitable. Take your time to thoroughly go over your service contracts... most are unnecessary and overpriced. The staff is very hospitable. Take your time to thoroughly go over your service contracts... most are unnecessary and overpriced. More
by jonpaulbones
June 26, 2026
Timely The appointment was on time and I was texted when car was ready, which was earlier than expected. car was ready, which was earlier than expected. More
by Amartagol
June 26, 2026
Took my car in for an alignment and the problem wasn't fixed. It came out worse than what it went in. fixed. It came out worse than what it went in. More
by Antoniobecerramata85
