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Santa Cruz Toyota

Capitola, CA

4.4
1,161 Reviews
Our experienced team of sales and service professionals is ready to be of service to you. Whether purchasing a New Toyota, a Quality Used Vehicle, or having your car serviced…we look forward to being of service to you. Doing business through the eyes of our customers is the vision that drives our business. Providing a more positive experience by realizing the customer’s needs first and foremost, our primary commitment is to ensure your complete satisfaction in every way, every day. Our number one commitment is always your complete satisfaction and that’s why we enjoy a high percentage of repeat customers year after year. From all of us at Santa Cruz Toyota, we appreciate having the opportunity to count you among our valued customers and extend our thanks for your continued patronage. Please Contact Us should you have any questions. Thank you!
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4200 Auto Plaza Dr

Capitola, CA

95010

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Showing 1,161 reviews

April 24, 2026

Mikell , did a great job getting my Tundra serviced and back to me on time on a very busy day . More

by jcesf1
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mikell Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2026 -

Santa Cruz Toyota responded

Thank you for the five-star review. We’re glad Mikell got your Toyota Tundra serviced and returned on time during a busy day. We look forward to assisting you again soon.

April 23, 2026

Mikey Diaz provided excellent customer service! He was friendly and very professional. Answered all of our questions and made buying a new vehicle a relatively easy process. Thank you! More

by dmurray6
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mickey Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2026 -

Santa Cruz Toyota responded

Congratulations on your purchase! Our team enjoyed having you here and wishes you many happy and safe miles. Thank you for choosing Santa Cruz Toyota!

April 23, 2026

They were friendly professional and got the job done quick ?? I like santa cruz toyota More

by leopatrickcolgan
Recommend Dealer
Yes
Employees Worked With
Pablo Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pablo Garcia
Apr 23, 2026 -

Santa Cruz Toyota responded

Hi, thank you for highlighting our friendly and professional service. Pablo is glad we could get your Toyota Tacoma taken care of swiftly. We appreciate your feedback and look forward to assisting you again.

April 23, 2026

Attentive, good service Explained services needed, gave options and approximated cost of services set appointments More

by raulgsan
Recommend Dealer
Yes
Employees Worked With
Pablo Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pablo Garcia
Apr 23, 2026 -

Santa Cruz Toyota responded

Thank you for the 5-stars and your business! See you next time.

April 22, 2026

Be careful with the financial department. They sold you hiding stuff to charge people for stuff you don't need More

by Jesus
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Robin Steinberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Wallace
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2026 -

Santa Cruz Toyota responded

Here at Santa Cruz Toyota, we strive to provide our customers 5-star service, and we are sorry to hear about your less-than-outstanding experience. Please contact me so we can discuss this further. - Simon Bachir, General Manager, simonb@santacruztoyota.com

April 22, 2026

We purchased our last 3 cars from Toyota Santa Cruz, Robin Steinberg was our sales representative for our recent purchase. She was knowledgeable, attentive, and considerate as we defined our new-car ne More

by DANDMKANEMURA
Recommend Dealer
Yes
Employees Worked With
Robin Steinberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2026 -

Santa Cruz Toyota responded

We appreciate you taking the time to share this with us! Our team truly enjoyed having you here, and we wish you many happy and safe miles. We're always here to help and hope to see you again!

April 21, 2026

Very nice people Answered all my questions and met my needs. Will return if i ever need another car More

by shadylady60
Recommend Dealer
Yes
Employees Worked With
Max
Apr 21, 2026 -

Santa Cruz Toyota responded

Thank you for choosing us for service on your Mercedes-Benz GLE 350. We’re glad our team answered your questions and met your needs. We look forward to assisting you again whenever you need another car.

April 21, 2026

Easy to book, no wait time on arrival, very thorough description of what was being done, good review of past service, special request addressed with no issues, car was ready in less time than quoted, pi More

by bonnie.eaton
Recommend Dealer
Yes
Employees Worked With
Mike (cannot remember last name), great to work with!
Apr 21, 2026 -

Santa Cruz Toyota responded

We’re glad to hear booking was effortless and arrival was seamless. It’s rewarding to know our service team’s detailed explanations and prompt turnaround on your Lexus ES 300h made the process smooth. Thank you for taking the time to share your experience.

April 19, 2026

Very helpful friendly people, answered all my questions regarding lease options. Toyota dealer Very convenient close to highway 1. More

by hrdjs
Recommend Dealer
Yes
Employees Worked With
Jorge
Apr 19, 2026 -

Santa Cruz Toyota responded

It’s great that our team could address all your Toyota lease questions and that our proximity to Highway 1 made your visit easy. If you have any more needs down the road, please let us know.

April 19, 2026

Such a Class place - every person - Danny Camacho was a MAGNIFICENT HIRE The staff makes you feel good - the coffee machine is very good- pastries Class Act More

by Tom Mitchell
Recommend Dealer
Yes
Employees Worked With
Kyle Trudell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Trudell
Apr 19, 2026 -

Santa Cruz Toyota responded

We’re delighted our team made you feel welcome and that you enjoyed our coffee and pastries. Kyle and the crew appreciate your kind words about the service on your Toyota. Thank you for the five-star review.

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