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Santa Cruz Toyota

Capitola, CA

4.4
1,207 Reviews
Our experienced team of sales and service professionals is ready to be of service to you. Whether purchasing a New Toyota, a Quality Used Vehicle, or having your car serviced…we look forward to being of service to you. Doing business through the eyes of our customers is the vision that drives our business. Providing a more positive experience by realizing the customer’s needs first and foremost, our primary commitment is to ensure your complete satisfaction in every way, every day. Our number one commitment is always your complete satisfaction and that’s why we enjoy a high percentage of repeat customers year after year. From all of us at Santa Cruz Toyota, we appreciate having the opportunity to count you among our valued customers and extend our thanks for your continued patronage. Please Contact Us should you have any questions. Thank you!
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4200 Auto Plaza Dr

Capitola, CA

95010

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Showing 1,207 reviews

June 23, 2019

Outstanding service! I appreciated that the managers came out and greeted me in addition to the friendly sales staff. Glen, Bob, and Allen were all professional, courteous More

by ABagFullofBags
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glen, Bob, Allen, Dylan, Jeff
Jun 26, 2019 -

Santa Cruz Toyota responded

Thank you for your great review! We're glad to have Glen, Bob, Allen, Jeff, and Dylan on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Julie Frugoli | (831) 462-4200 | julie@santacruztoyota.com

June 22, 2019

Thanks Once Again Super fast and Friendly Staff! Very professional and systematic!!! Always a quick response and Service time.. I wouldn't take my business anywhere els More

by Jrad1972
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Bandy
Jun 26, 2019 -

Santa Cruz Toyota responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, Bruce Feinberg | (831) 462-4200 | bruce@santacruztoyota.com

June 21, 2019

Responsive and direct even though most communication was done over email until I was ready to purchase, really appreciated. I worked with Chris Meyer mostly and when I More

by endersfist
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Meyers, Bob Weiser
Jun 26, 2019 -

Santa Cruz Toyota responded

Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that Chris and Bob were able to meet your needs. At Toyota of Santa Cruz, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Sincerely, Julie Frugoli | (831) 462-4200 | julie@santacruztoyota.com

June 20, 2019

I was treated like family I’d like to take a few minutes to Thank the folks at Toyota Santa Cruz! Bob, Bill, and Alex treated me like family and gave me a better deal than I co More

by Truckgal5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob, Bill, Alex and Dillon
Jun 26, 2019 -

Santa Cruz Toyota responded

Hello and thank you for this fantastic review! Family is just what you are and we are very happy that you feel that way. That is what we value and we make every effort to make our customers feel that way. We look forward to the opportunity to work with you in the future! Sincerely, Julie Frugoli | (831) 462-4200 | julie@santacruztoyota.com

June 18, 2019

Fantastic service & vehicles! Just bought our third vehicle from Toyota of Santa Cruz. Friendly, patient and knowledgeable salesman! Excellent loan interest rate. We have been l More

by mo sez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sales manager
Jun 19, 2019 -

Santa Cruz Toyota responded

Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing us for your automotive needs! Sincerely, Julie Frugoli | (831) 462-4200 | julie@santacruztoyota.com

June 16, 2019

New car purchase Robin and the other sales and finance team were very friendly and patient in answering all our questions about the 2019 RAV4. They were able to find More

by Gor63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin, Derek, Chelsea
Jun 19, 2019 -

Santa Cruz Toyota responded

Thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Robin was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Sincerely, Julie Frugoli | (831) 462-4200 | julie@santacruztoyota.com

June 08, 2019

Great service! Efficient and friendly service. I've been a loyal customer for years and have had no complaints at all. Would recommend to all Toyota owners. More

by toyotafan
Recommend Dealer
Yes
Employees Worked With
Bryon
Jun 19, 2019 -

Santa Cruz Toyota responded

Thanks so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Bruce Feinberg | (831) 462-4200 | bruce@santacruztoyota.com

June 02, 2019

Best dealership to work with. Mikell is honest and true to Gets your car done when promised! Honest and fair pricing. Checked to make sure my tires were safe and other things like wipers. Would definately go a More

by Sandraej
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mikell Johnson
Jun 03, 2019 -

Santa Cruz Toyota responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Sincerely, Julie Frugoli | (831) 462-4200 | julie@santacruztoyota.com

May 26, 2019

Hassle free car purchase The sales manager Bob explained the cars features adequately. He clearly knows Toyotas well and enjoys working for Toyota. I appreciate that no one More

by MurrielJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Weiser, Dylan Shay
May 19, 2019

This was the most painless car buying experience! We appreciate the ease of their entire process. Jackson's great customer service, knowledge and willingness to make us feel welcome and oriented as on More

by KimberleyW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackson Laughlin, Tom Reilly, Bryon O'Neal, Charles & Marco
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