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Santa Cruz Toyota - Service Center

Capitola, CA

4.3
279 Reviews

279 Reviews of Santa Cruz Toyota - Service Center

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May 29, 2025

The initial salesman I dealt with was helpful however others in the process were not. More

by Kenrodkey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Craig Bandy
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Aguilar
2.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Casillas
2.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Lopresti
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2025

I have been coming to this Toyota for. While to get my car serviced and the staff is wonderful. Always very helpful and on it with getting my car done in a timely manner. More

by nicolehh23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Bandy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Giselle and the manager are great people! Very helpful and on it!
May 30, 2025 -

Santa Cruz Toyota responded

Thank you so much for the great review! Our team truly enjoyed working with you again and we look forward to your next visit!

May 29, 2025

Always helpful, knowledgeable and freindly. My favorite dealership in the Bay Area. I've been a customer for years More

by Zobrosky
Recommend Dealer
Yes
Employees Worked With
Tom Reilly
May 30, 2025 -

Santa Cruz Toyota responded

Thank you so much for the great review and your repeat business! Our team truly enjoys working with you and we look forward to your next visit.

May 29, 2025

Every one is always helpful , telling everything that has an issue or possible problem. Ty More

by kathyplageman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025 -

Santa Cruz Toyota responded

Thank you so much for the great review and your business! See you next time.

May 29, 2025

Offer you unnecessary services at a high cost. My car wasn't washed even though it was stated as part of my service More

by jchavez_32
Recommend Dealer
Yes
Employees Worked With
I think his name was Michael
May 30, 2025 -

Santa Cruz Toyota responded

We appreciate your business and the feedback on your visit. Our team hopes to have the opportunity to work with you again!

May 28, 2025

Prompt service, shuttle was great Dealership office was clean Nothing else to say. Overall, great experience More

by sindele
Recommend Dealer
Yes
May 29, 2025 -

Santa Cruz Toyota responded

Thank you for the outstanding review and your business!

May 27, 2025

great attention to detail and quick to offer help. All of your service technicians are great to work with and the shuttle service is always welcomed and appreciated. More

by jima.martin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service department
May 27, 2025 -

Santa Cruz Toyota responded

Thank you for the great review and your business! We wish you many happy miles and look forward to your next visit.

May 27, 2025

My daughter & I feel secure with Toyota Service center to get things done! We are enrolled in the maintenance program for our Toyota Yaris & Sienna Van. On this last visit, I appreciate the picture showing m More

by rachdapar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom, Mickey, Tim,
May 28, 2025 -

Santa Cruz Toyota responded

Thank you for the 5-stars and your kind words! our team truly enjoyed working with you, and we wish you many happy miles. Come back to see us!

May 27, 2025

The maintenance on my car is top quality and the service is great! I highly recommend taking your car here. More

by Brandy Lopez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Peck
May 28, 2025 -

Santa Cruz Toyota responded

Thank you so much for the great review. We appreciate the recommendation and look forward to your next visit!

May 27, 2025

Great staff. Great service. No issues scheduling my service appointment. Vehicle serviced in timely manner. More

by jhnescobedo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mickey sold me my Landcruiser and I’m very satisfied
May 28, 2025 -

Santa Cruz Toyota responded

Thank you so much for the great review, see you next time!

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