Santa Cruz Toyota - Service Center

I felt that in every way, the service was as good as it could be. My adviser was very upfront, which I appreciated, and definitely kept on my case, the clean up and repair needed because of the rodent dam could be. My adviser was very upfront, which I appreciated, and definitely kept on my case, the clean up and repair needed because of the rodent damage was extensive and took time, but was done thoroughly and well, especially given how difficult it is to find and get the rodent, and to locate all the damaged wires, plugged up vents etc (with nesting material gleaned from the insulation), and so on. Everyone was helpful and polite, including the free shuttle service and drivers. More

Great service. Great communication. Quick and efficient. That’s why I keep coming back. Thank you. Great communication. Quick and efficient. That’s why I keep coming back. Thank you. More

Quick & easy Advisor was friendly, knowledgeable and quick. Clearly explained all that was being done during the service. quick. Clearly explained all that was being done during the service. More

Good service, friendly service rep. Got a ride promptly after car drop off. I liked the test with photos of my dirty air filters and got them changed also Got a ride promptly after car drop off. I liked the test with photos of my dirty air filters and got them changed also More

I feel good about having my car serviced by Toyota mechanics. On my last visit, I was somewhat appalled by what a “minor service” costs! Further (with respect to the many friendly, gregarious employee mechanics. On my last visit, I was somewhat appalled by what a “minor service” costs! Further (with respect to the many friendly, gregarious employees) my service rep, (I’ve had him before) clearly, does not like people. Sadly, I will be researching other places in town to have my car serviced. More

Quick and professional Quick, professional, and got me on my way way quicker than expected my way way quicker than expected More

The care I received was prompt, professional and courteous. The waiting area is clean, and i greatly appreciate that water and coffee is provided. courteous. The waiting area is clean, and i greatly appreciate that water and coffee is provided. More

Bought 2 vehicles in the last year. Also used service department multiple times over that timeframe Also used service department multiple times over that timeframe More