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160 Reviews of Santa Cruz Toyota - Service Center
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May 20, 2025
Excellent customer service, every time. We specifically shop her - over 25 years now - due to the professional effort all staff put forth. We specifically shop her - over 25 years now - due to the professional effort all staff put forth. More
by gordon741
Verified CustomerEmployees Worked With
May 20, 2025
All was well and good and done rather quickly. I'll be back in 5,000 miles! I'll be back in 5,000 miles! More
by Scott
Employees Worked With
Other Employees :
Richard
May 19, 2025
I was told the seat in my 2023 van needed a $1600 repair. I left the van at the dealership and later that afternoon was told the repair was complete... I picked up my car and discovered a day later repair. I left the van at the dealership and later that afternoon was told the repair was complete... I picked up my car and discovered a day later that no repair had been made on the problem. I returned to the dealership and they were unable to explain what had been done to my car. Two weeks later the correct part is still has not arrived. More
by Zenartmosaics
Employees Worked With
Lea, Giselle and Suzy are great! Problem with the mechanics I guess
May 19, 2025
Mikell Johnson is an asset to Santa Cruz Toyota very knowledgeable and courteous Great Service knowledgeable and courteous Great Service More
by manuelflorendo1
May 19, 2025
Tried to scam me out of 4500$ by saying my car had a bad headgasket, and would not cover the labor of teardown when car is under warranty. Left the car outside under sprinklers and left hard water spotting headgasket, and would not cover the labor of teardown when car is under warranty. Left the car outside under sprinklers and left hard water spotting on the eight thousand dollar paint protection film I had installed on the car. Very unprofessional shop. More
by mark
May 17, 2025
Intelligent! Prepared! Cost effective! Personable! Hands-on! Conveniently open hours! Clean facility.! Good phone responses! I liked it! Prepared! Cost effective! Personable! Hands-on! Conveniently open hours! Clean facility.! Good phone responses! I liked it! More
by leeallansanders
Employees Worked With
Mark Shultz!
