Santa Cruz Toyota - Service Center

Santa Cruz Toyota is superior to all the other choices in the area. I wouldn't go anywhere else for maintenance and repairs.. Santa Cruz Toyota is the best! in the area. I wouldn't go anywhere else for maintenance and repairs.. Santa Cruz Toyota is the best! More

Regular tuneup. Some things were found that were recommended to do. Jacob called me to let me know. I chose to do the extra work that related to safety of operation. Some things were found that were recommended to do. Jacob called me to let me know. I chose to do the extra work that related to safety of operation. More

Efficient, fast, knowledgeable. Staff is super friendly and helpful. We've been taking our Tacoma here for years and have always been very satisfied. Staff is super friendly and helpful. We've been taking our Tacoma here for years and have always been very satisfied. More

Service desk guy, Joshua is fantastic! 5 Stars for him. Technician that insisted to drive instead of allowing me to drive to allow him to hear the sounds that were concerning me was a jerk 5 Stars for him. Technician that insisted to drive instead of allowing me to drive to allow him to hear the sounds that were concerning me was a jerk. He should not be customer facing. More

They have been helpful and efficient. They keep in touch with me throughout the process. They keep in touch with me throughout the process. More

This service center is excellent, Customer Service is friendly and informative, the work quality is too notch, and this Toyota dealership is one of the best in the area (I compare it to the San Francisco friendly and informative, the work quality is too notch, and this Toyota dealership is one of the best in the area (I compare it to the San Francisco/Geary location). My only gripe, which is probably because I didn’t schedule it in advance, is that I asked for Tier 1 Detailing in addition to the warranty service, and that stretched the appointment to over 6 hours, which seemed like a long time. More

I’ve never had my car serviced anywhere else. Friendly staff, and great shuttle service Friendly staff, and great shuttle service More

Good communication from service to costumer Friendly staff Prompt service of vehicle Nice lounge if you are waiting Might provide local papers or magazines staff Prompt service of vehicle Nice lounge if you are waiting Might provide local papers or magazines More

Service was unacceptable. I had to return the next day to have them clean up unless they made on my car I had to return the next day to have them clean up unless they made on my car More

Service was fast and easy. Service writer and shop foreman were absolutely great to deal with Service writer and shop foreman were absolutely great to deal with More