Back

Santa Cruz Toyota - Service Center

Capitola, CA

1.3
37 Reviews

37 Reviews of Santa Cruz Toyota - Service Center

Sort by
April 16, 2018

Best Service Ever We love the people at Toyota of Santa Cruz. We've been bringing our cars there for over 20 years. Mark Roy and the rest of the team are amazing. Th More

by Kristin Beccaria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
We have worked with all of them in the service dept. The whole team is fantastic!!!
Apr 25, 2018 -

Santa Cruz Toyota responded

Thank you for choosing our dealership for your vehicle service needs! We're looking forward to seeing you at your next appointment. Sincerely, Bruce Feinberg | (831) 462-4200 | bruce@santacruztoyota.com

February 25, 2018

Great Customer Service Everyone is so nice. Although i miss the express service, the folks at Toyota of sc try to make the experience easy. The gentleman who helped me... More

by carolt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Roy
Apr 25, 2018 -

Santa Cruz Toyota responded

Thank you for this great review! Please let us know if we can assist you with anything else. Sincerely, Bruce Feinberg | (831) 462-4200 | bruce@santacruztoyota.com

December 07, 2017

Representatives were courteous, professional, very pleasant. Maintenance service done to my car was done in the best time frame. My car just felt like it ran much smoother after service was completed. Great cu More

by Acosta123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isidro Aviles Trejo, Brian
July 03, 2017

Pruis V 30,000 mile service My experience with Toyota Santa Cruz has always been a positive one, from the sales team, where no pressure is ever felt and the service to my vehicle More

by 14275jg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendall
Jul 04, 2017 -

Santa Cruz Toyota responded

Thank you for the excellent review! It is great to know that our staff was able to provide you with a quick and efficient service. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Bruce Feinberg / (831) 462-4200 / bruce@santacruztoyota.com

June 30, 2017

Good Service! Terry Black was cordial, polite and explained aspects of the service clearly. I appreciate the thoroughness of the crew who took care of repairs and s More

by Margaret40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Black
Jul 04, 2017 -

Santa Cruz Toyota responded

Thanks for your kind words! We appreciate Terry as well as the rest of our staff and we are thrilled that they have taken care of you and accommodated your needs. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. Thank you again! Sincerely, Bruce Feinberg / (831) 462-4200 / bruce@santacruztoyota.com

April 06, 2017

Trust worthy reliable car care and great service Service personnel are like family. I was facing a very expensive repair and service personnel worked very hard and brought down the cost several hundr More

by lbtcorollaowner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam, Chelsea, Michael
Jul 04, 2017 -

Santa Cruz Toyota responded

Thank you for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their stay at our dealership. We look forward to seeing you again! Sincerely, Bruce Feinberg / (831) 462-4200 / bruce@santacruztoyota.com

March 25, 2017

Recent 85,000 mile check The routine service was done well and in an hour. Everyone at the dealership was nice and courteous. My car was even washed for me by the time I ret More

by Kathy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryon and Terry
Jul 04, 2017 -

Santa Cruz Toyota responded

Kathy, I'm glad to hear that your service visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for choosing Toyota of Santa Cruz for your vehicle needs. Sincerely, Bruce Feinberg / (831) 462-4200 / bruce@santacruztoyota.com

...
4