Santa Cruz Toyota - Service Center

Took our new crown in for its 5K mile service. It was in and out, immediate service manager presence and easy drop off and pick up. 😎 It was in and out, immediate service manager presence and easy drop off and pick up. 😎 More

Great customer service. Work completed in a timely manner.. Everyone one is very friendly and knowledgeable. Work completed in a timely manner.. Everyone one is very friendly and knowledgeable. More

They agents are nice and they seem to do great work, but I always feel like I’m being upsold and always feel weary about which services I actually need. It makes me question the honestly of the service depa I always feel like I’m being upsold and always feel weary about which services I actually need. It makes me question the honestly of the service department. More

Easy to get appointments and great shuttle service hence the 2 stars. Overpriced services (fluid replacements) $300 + for coolant “flush” replacement. Around 3k for 100,000 mile service fluid changes. Would the 2 stars. Overpriced services (fluid replacements) $300 + for coolant “flush” replacement. Around 3k for 100,000 mile service fluid changes. Would not return my calls after 3 + messages left regarding the paint peeling program not submitting my paperwork 8 months after I brought my truck in for inspection. After following their instruction and bringing it to autobody shop for paint inspection (horrible peeling around windows/ windshield, hood, under hood and roof) they made me bring it in a second time for a second inspection. Still no word on if they have submitted it to Toyota corporate like they should have 8 months ago. More

Well, I try to get someone to help me with certain parts of the Van and nobody seems to know how to take care of it of the Van and nobody seems to know how to take care of it More

2 of 3 visits so far had experiences with techs who couldn't drive a manual transmission. Bunny hopped and returned my vehicle with a very smelly clutch. couldn't drive a manual transmission. Bunny hopped and returned my vehicle with a very smelly clutch. More

Excellent, courteous, on time; great, terrific, wonderful, couldn’t be better, running out of words! wonderful, couldn’t be better, running out of words! More

Staff members are friendly and welcoming. After buying our car with ease at Santa Cruz Toyota, we would not go anywhere else. After buying our car with ease at Santa Cruz Toyota, we would not go anywhere else. More

Always a pleasant way to get truck serviced. Then you for keeping my truck in good order Then you for keeping my truck in good order More

Always greeted with a smile. Wait times are accurate. Waiting area clean. Service is completed as requested. Wait times are accurate. Waiting area clean. Service is completed as requested. More