Santa Cruz Toyota - Service Center

The service was unacceptable. I had to return the next day to have them clean up the mess they made I had to return the next day to have them clean up the mess they made More

Easy to schedule, quick checkin, was kept up to date on progress, and they even scheduled a pickup from home so I could retrieve my car. progress, and they even scheduled a pickup from home so I could retrieve my car. More

Service. was sloppy. I had to return the next day to have the mess they created cleaned up. was sloppy. I had to return the next day to have the mess they created cleaned up. More

My service provider was very helpful and did it. He did everything that I asked him to do and didn’t try to upsell me on anything that wasn’t needed. He did everything that I asked him to do and didn’t try to upsell me on anything that wasn’t needed. More

Hunter, Mark and all staff members I have had the pleasure of working with are fantastic. Great Job Guys. Thank you. pleasure of working with are fantastic. Great Job Guys. Thank you. More

Mike was super welcoming and helpful during my visit. The bummer was the shuttle service was messed up and rides changed and cancelled that it took me 2 hours to get back to the dealership after I was to The bummer was the shuttle service was messed up and rides changed and cancelled that it took me 2 hours to get back to the dealership after I was told my service was complete. More

Pablo Garcia was great. Professional, fair and good communication. My truck needed additional work and Pablo made it less painful Professional, fair and good communication. My truck needed additional work and Pablo made it less painful More

I had an outstanding experience getting an oil change! The service was fast, efficient, and incredibly professional. The staff was friendly and made sure I understood everything about my vehicle’s mainten The service was fast, efficient, and incredibly professional. The staff was friendly and made sure I understood everything about my vehicle’s maintenance. They even performed a complimentary multi-point inspection, giving me peace of mind that my car is in great shape. The waiting area was clean and comfortable, making the short wait even more pleasant. I highly recommend this dealership for all your car service needs—top-notch service every time! More

I have every confidence in the servicing of my car by this Toyota service department. In every way, they make the customer feel listened to and that their problem will be addressed. this Toyota service department. In every way, they make the customer feel listened to and that their problem will be addressed. More