Santa Cruz Toyota - Service Center

Good communication from service to costumer Friendly staff Prompt service of vehicle Nice lounge if you are waiting Might provide local papers or magazines staff Prompt service of vehicle Nice lounge if you are waiting Might provide local papers or magazines More

This service center is excellent, Customer Service is friendly and informative, the work quality is too notch, and this Toyota dealership is one of the best in the area (I compare it to the San Francisco friendly and informative, the work quality is too notch, and this Toyota dealership is one of the best in the area (I compare it to the San Francisco/Geary location). My only gripe, which is probably because I didn’t schedule it in advance, is that I asked for Tier 1 Detailing in addition to the warranty service, and that stretched the appointment to over 6 hours, which seemed like a long time. More

Service was unacceptable. I had to return the next day to have them clean up unless they made on my car I had to return the next day to have them clean up unless they made on my car More

Service was fast and easy. Service writer and shop foreman were absolutely great to deal with Service writer and shop foreman were absolutely great to deal with More

The service was unacceptable. I had to return the next day to have them clean up the mess they made I had to return the next day to have them clean up the mess they made More

Easy to schedule, quick checkin, was kept up to date on progress, and they even scheduled a pickup from home so I could retrieve my car. progress, and they even scheduled a pickup from home so I could retrieve my car. More

My service provider was very helpful and did it. He did everything that I asked him to do and didn’t try to upsell me on anything that wasn’t needed. He did everything that I asked him to do and didn’t try to upsell me on anything that wasn’t needed. More

Hunter, Mark and all staff members I have had the pleasure of working with are fantastic. Great Job Guys. Thank you. pleasure of working with are fantastic. Great Job Guys. Thank you. More

Mike was super welcoming and helpful during my visit. The bummer was the shuttle service was messed up and rides changed and cancelled that it took me 2 hours to get back to the dealership after I was to The bummer was the shuttle service was messed up and rides changed and cancelled that it took me 2 hours to get back to the dealership after I was told my service was complete. More

Pablo Garcia was great. Professional, fair and good communication. My truck needed additional work and Pablo made it less painful Professional, fair and good communication. My truck needed additional work and Pablo made it less painful More