279 Reviews of Santa Cruz Toyota - Service Center
We received excellent service from your Representatives from the beginning of our contact to the very end. Richard was very helpful with the selection and explanation of everything about the vehicle, m from the beginning of our contact to the very end. Richard was very helpful with the selection and explanation of everything about the vehicle, making the entire process exciting and painless. Nathan and Johnny helped with and explained the financials. They made the process fun and exciting. A big thank you to them all. We would recommend Santa Cruz Toyota to our friends and family. More
Generally I have always experienced excellent customer service. I didn't feel in this case they handled well a minor request to look at a clogged washer nozzle. Maybe an honest error but I was quoted a pr service. I didn't feel in this case they handled well a minor request to look at a clogged washer nozzle. Maybe an honest error but I was quoted a price for a part I didn't need, four times the cost. More
Excellent customer service. Mark is very congenial and customer oriented. Have always had excellent customer service from your dealership. Thank you! Mark is very congenial and customer oriented. Have always had excellent customer service from your dealership. Thank you! More
It always gives me the confidence to know my old truck is in the best condition after a visit to Toyota of SC. Since it's 34 yrs old and I bought it from you, no one has ever touched it besides your service in the best condition after a visit to Toyota of SC. Since it's 34 yrs old and I bought it from you, no one has ever touched it besides your service dept all these yrs. I can trust in your service dept and that they will always be able to resolve any problem that comes up in a timely manner. Thank you for keeping my truck running all these yrs. More
Took our new crown in for its 5K mile service. It was in and out, immediate service manager presence and easy drop off and pick up. 😎 It was in and out, immediate service manager presence and easy drop off and pick up. 😎 More
Great customer service. Work completed in a timely manner.. Everyone one is very friendly and knowledgeable. Work completed in a timely manner.. Everyone one is very friendly and knowledgeable. More
They agents are nice and they seem to do great work, but I always feel like I’m being upsold and always feel weary about which services I actually need. It makes me question the honestly of the service depa I always feel like I’m being upsold and always feel weary about which services I actually need. It makes me question the honestly of the service department. More