Santa Fe BMW

Great customer service, specific on details and timely teaponse. Vehicle was cleaned prior to pick up. teaponse. Vehicle was cleaned prior to pick up. More

Staff at this dealership are friendly and helpful. They seem to be honest when we need service on our vehicles. Abdullah is very friendly. They seem to be honest when we need service on our vehicles. Abdullah is very friendly. More

Courteous and attentive. They addressed my questions and processed the car quickly. I had no complaints They addressed my questions and processed the car quickly. I had no complaints More

I was a transient with a code alert. They got on it and got me back on the road very quickly. They got on it and got me back on the road very quickly. More

Trevor Espinoza is one of the best. I highly recommend him. Very professional and nice ! I highly recommend him. Very professional and nice ! More

The service rep was bullying and intimidating—he was more focused on the rating I’d give his service than he was with my comfort. He put me on the spot and demanded to know how I’d rate his service. He told focused on the rating I’d give his service than he was with my comfort. He put me on the spot and demanded to know how I’d rate his service. He told me he “feeds his family” based on customer service responses and ten minutes later when I asked if had children, he said no. I have been a BMW customer for over ten years and this was one of the worst and most uncomfortable interactions I’ve had with a BMW customer service rep. Interestingly, both negative experiences I’ve had were at Santa Fe BMW. More

Everyone is always helpful and Friendly. Very clean waiting area. They have great snacks and drink as well. Very clean waiting area. They have great snacks and drink as well. More

I always go there- they take great care of me - great service and free car washes!! service and free car washes!! More

Everyone from the scheduling to the service and accuracy about the cost was great!.My car was cleaned and parked out front waiting for me. about the cost was great!.My car was cleaned and parked out front waiting for me. More

Both the salesman and the finance manager were extremely helpful. All my questions were answered, and I now feel comfortable driving the vehicle. I also know that when I need any other information, I shal helpful. All my questions were answered, and I now feel comfortable driving the vehicle. I also know that when I need any other information, I shall receive assistance there. It was actually an enjoyable experience, which is saying something as another driver had totaled my car! I did not expect to have a good time purchasing a replacement vehicle. More