Santa Fe BMW

Stay Away From Santa Fe BMW! Absolutely shady business going on here! I had a car I was interested in and had over HALF in cash for sold out from under me! I had to sit waiting fo Absolutely shady business going on here! I had a car I was interested in and had over HALF in cash for sold out from under me! I had to sit waiting for 3 hours while they tried to approve one man, yet instead of calling me to work out my options they sold it out from under me to another man WITHOUT EVEN CONTACTING ME! I find it to be extremely discriminatory that I got passed over by two MEN! I would NEVER do business with these people! I'm reporting them to the BBB and the news. It is outrageous that they discriminate and behave unethically! More

If you want to be treated well, get a car that's reliable, and pay a fair price for good work then look for another dealership....this is not the place. reliable, and pay a fair price for good work then look for another dealership....this is not the place. More

This dealership thinks that they are doing us a favor by allowing us to purchase their cars. With the exception of the new service manager (Andy) the "service" people make it clear that they regard the cust allowing us to purchase their cars. With the exception of the new service manager (Andy) the "service" people make it clear that they regard the customers as dirt under their toenails. And the owners are more preoccupied with their dealership in Albuquerque. If you are used to the kind of service that most luxury car dealers deliver, you are in for a very rude shock. I have a lemon but I'd have to sue and wait for years, because the dealership is not going to obey the law and the service department, despite Andy's best efforts, is simply second rate. More