Santa Fe BMW

Susan Grab answered all of my questions during the ordering process of my X3 M40i. She was polite and respectful towards my significant other and I when it was time to pick up my new car. She has amaz ordering process of my X3 M40i. She was polite and respectful towards my significant other and I when it was time to pick up my new car. She has amazing customer service skills and I can tell she enjoys her job!b The manager was very friendly and easy going. He made the financial part of the process comfortable and definitely less stressful. He provided information regarding the different types of insurance they offer to protect my investment. Oh, and I cannot forget the coffee! They have a machine that blends the coffee beans providing customers with a fresh cup of joe. Staff all around us smiled and seemed very friendly as well. The dealership is full of windows providing with natural light. They also have multiple new cars for customers to see. Over all a very pleasant experience. Thank you BMW in Santa Fe, NM. More

The Santa Fe BMW staff were friendly, professional and knowledgeable when I took car in for maintenance. The dealership is well maintained. knowledgeable when I took car in for maintenance. The dealership is well maintained. More

No matter if I’m buying a car or coming for maintenance, everyone is polite, listens and always smiles. This BMW IS THE BEST OF THE BEST! everyone is polite, listens and always smiles. This BMW IS THE BEST OF THE BEST! More

Mechanics were proficient and clean. Written communications and texts were timely but a bit voluminous. Written communications and texts were timely but a bit voluminous. More

The service department is always professional and respectful. I always feel heard and cared for. respectful. I always feel heard and cared for. More

Dodgy about getting to warranty items. Twice did not call back after saying they would Twice did not call back after saying they would More

Great Service From Salesman Damacio And All The Great Staff At The Dealership Would Recommend To All Staff At The Dealership Would Recommend To All More

The sales associate Mr James Day was very helpful knowledgeable and kind and humble. Truly a great professional and a great representative for BMW. The gentleman in the finance department was also ve knowledgeable and kind and humble. Truly a great professional and a great representative for BMW. The gentleman in the finance department was also very helpful and nice and so was Andrew believe he is the manager. More

I had a service appointment that I made the same day for a stone in my wheel. They were great a stone in my wheel. They were great More

Best dealer in Santa Fe. Courteous and knowledgeable. Online scheduling is fast and easy and all of the personnel are friendly and eager to provide solutions. We chose this Courteous and knowledgeable. Online scheduling is fast and easy and all of the personnel are friendly and eager to provide solutions. We chose this BMW dealer in large part due to terrible service experiences with another luxury German car dealer in Santa Fe. More