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Santa Fe BMW

Santa Fe, NM

Overview
Reviews
4.7
196 Reviews
Call Dealership (505) 303-7700

2578 Camino Entrada

Santa Fe, NM

87507

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Showing 196 reviews

November 26, 2023

Excellent service with great communication. You just can’t beat the awesome service. Santa Fe BMW has been great with us ensuring that our vehicle gets serviced and when parts are needed they h More

by antonio.sena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Corriz
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Nov 30, 2023 -

Santa Fe BMW responded

It's fantastic to hear that you had a great experience and that Robert provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 21, 2023

Fast courtesy service by a person who listened Extras car wash and vacuum mean a lot More

by Dennis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendra
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Nov 23, 2023 -

Santa Fe BMW responded

We are thrilled to hear that you had a courteous experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 20, 2023

Love thé Staff! !! Thé Texas Dealer doesn’t understand the Santa Fe customer profile, A strongly male centered business. I am female and make all our car decisions, p More

by Heidi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Trevor, Jeremy
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Nov 21, 2023 -

Santa Fe BMW responded

Thank you for bringing this to my attention. I apologize for this negative experience you had with us. I would like an opportunity to fix this and earn your business, please contact me at pday@santafebmw.com. I look forward to speaking with you. Patrick Day, General Manager

November 19, 2023

Great service, efficient, great shuttle service, everything explained. Very grateful for Robert in the service department More

by Dana Altman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
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Nov 21, 2023 -

Santa Fe BMW responded

It's fantastic to hear that you had a great experience and that Robert provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 17, 2023

Service department is very busy and although it has gone though some changes, Trevor is doing an awsome job of managing the department. More

by Dorothym.lynch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Espinosa
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Nov 21, 2023 -

Santa Fe BMW responded

It's fantastic to hear that you had a great experience and that Trevor provided awesome assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 10, 2023

Over promise; under deliver. Not on time, costs not fully disclosed. Every interaction has been disappointing. More

by j.reiter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No name
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Nov 13, 2023 -

Santa Fe BMW responded

Thank you for bringing this to my attention. I apologize for the negative experience you had with us. I would like an opportunity to fix this and earn your business, please contact me at pday@santafebmw.com. I look forward to speaking with you. Patrick Day, General Manager

November 07, 2023

Friendly and timely Service Dept Darren and Ken are excellent. I plan to continue visiting. More

by artmerrick25
Recommend Dealer
Yes
Employees Worked With
Kendall, Darren
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Nov 09, 2023 -

Santa Fe BMW responded

It's fantastic to hear that you had a great experience and that Darren and Ken provided excellent assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 30, 2023

The service staff was very polite and professional. Even at the end of the day on Friday afternoon. More

by choover333
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
New hire
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Nov 01, 2023 -

Santa Fe BMW responded

Politeness and professionalism from the service staff, even on a busy Friday afternoon, are commendable qualities. It's great to hear that you received such good service. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 28, 2023

Every done in timely fashion, car washed pleasant folks, clean environment need four more words More

by wjfulton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor
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Oct 28, 2023 -

wjfulton responded

Thanks review above

Oct 30, 2023 -

Santa Fe BMW responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

October 27, 2023

Amazing team! They helped my son get into a reliable vehicle. Great service and very attentive with our needs, we worked with Damacio mainly. More

by Christymendoza
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Damacio peralta
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Nov 01, 2023 -

Santa Fe BMW responded

It's fantastic to hear that the team at the dealership helped your son get into a reliable vehicle and provided great service while being attentive to your needs. It's great to recognize Damacio for his contribution to your positive experience. Thank you! Congratulations to your son for his new vehicle!

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