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Santa Fe BMW

Santa Fe, NM

Overview
Reviews
4.7
118 Reviews
Call Dealership (505) 303-7700

2578 Camino Entrada

Santa Fe, NM

87507

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Showing 118 reviews

September 21, 2023

I've been a customer of Santa Fe BMW for 15 years. I've bought two cars there and had them serviced there with no serious disappointments or issues. My current service rep is Robert Corriz. He's the b More

by Pattichoux
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Corriz, Jeremy Osborne, Susan Grab
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Sep 24, 2023 -

Santa Fe BMW responded

Our top priority is to ensure that you are satisfied with our services and we are pleased to hear that Robert and our staff have succeeded in providing you with a great service experience! Santa Fe BMW appreciates your patronage and we anticipate the opportunity to assist you again in the future.

Helpful
September 17, 2023

The best sales and service in New Mexico. Santa Fe BMW Motorcycles is without compare. More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Serrano, David Grunberger
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Sep 19, 2023 -

Santa Fe BMW responded

Thank you for the Five-Star review and for choosing Santa Fe BMW. We were pleased to hear that we provided you with an excellent service experience. We appreciate your business and look forward to serving you again.

Helpful
September 13, 2023

A 20 minute oil change while we wait took over three hours. They did not give me my digital discount or our BMW club discount. More

by myrna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
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Sep 14, 2023 -

Santa Fe BMW responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Oct 10, 2023 -

Santa Fe BMW responded

Thank you for bringing this to my attention. I apologize for the excessively long wait time and the missed discounts during your oil change. I would like an opportunity to address your concerns and to earn your business, please contact me via email below. I look forward to speaking with you. Patrick Day General Manager pday@santafebmw.com

Helpful
September 11, 2023

Best services and support, My husband and I, have a fantastic time going over the setting for the new car we have purchased. Thank you to all the team members who helped us understand the new electric More

by Nyroig
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Peralta, James, Santistevan
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Sep 24, 2023 -

Santa Fe BMW responded

We are glad we could help!

Helpful
August 29, 2023

Service department is efficient and well run. Jeremy went out of his way to make sure I had a positive experience in my vehicle was made serviceable promptly. Phone system and people behind it wo More

by John Lewis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
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Sep 12, 2023 -

Santa Fe BMW responded

We are very pleased to hear that we could provide you with an exceptional service experience! It is also great to hear that Jeremy went beyond to help meet your expectations. We look forward to the opportunity to assist you again in the future!

Helpful
August 16, 2023

Alvin was our sales person and was fantastic. Stephen did our paperwork and was also fantastic. Both of them got us in and out. Painless process. We love our mini. More

by jenniphertrujillo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alvin Rael and Stephen
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Sep 07, 2023 -

Santa Fe BMW responded

Congratulations on your new vehicle! We are thrilled that Stephen provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

Helpful
August 13, 2023

Everyone is extremely helpful, and my personal contacts, Trevor and Jeremy are incredible!! I actually enjoy keeping up with my cars maintenance. More

by marylaraia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor and Jeremy
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Sep 03, 2023 -

Santa Fe BMW responded

Thank you for acknowledging Trevor and Jeremy! It is always great to hear our associates recognized for their professionalism. We appreciate the Five Star review! We look forward to assisting you again.

Helpful
August 09, 2023

Everyone is cordial and friendly. Service is always high quality. We have been satisfied with our sales person- James. More

by Bonbleich
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Day, Trevor Espinoza, Abraham Santistevan
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Sep 03, 2023 -

Santa Fe BMW responded

We sincerely thank you for choosing Santa Fe BMW as your preferred dealership. Your excellent sales experience with us is a reflection of our commitment to providing unparalleled customer service. We greatly appreciate your recognition of our exceptional sales team member, James, who consistently goes above and beyond to meet our customers' needs. Your Five-Star review is a testament to our dedication, and we will continue to work hard to exceed your expectations. Thank you for your business, and we look forward to serving you again in the future.

Helpful
July 29, 2023

Robert is courteous and thorough in explaining the neede repairs and estimated costs we can expect. More

by Jackie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Corriz
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Aug 31, 2023 -

Santa Fe BMW responded

We appreciate your positive review about your recent experience with us!

Helpful
July 28, 2023

Sam was simply the best! Let me know what services I needed, and what services recommended. A true professional in every sense. More

by pablo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
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Aug 03, 2023 -

Santa Fe BMW responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

Helpful
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