Santa Margarita Ford

I've been pleased with my Ford MachE purchase and pleasantly surprised that Santa Margarita Ford has been willing to dispatch a complimentary service person to my home when software updates were requ pleasantly surprised that Santa Margarita Ford has been willing to dispatch a complimentary service person to my home when software updates were required. More

I appreciate the courteous professional engagement efforts by everyone. Justin in service kept me extremely well informed and was great to work with! Ali in sales engaged me when I dropped my truck efforts by everyone. Justin in service kept me extremely well informed and was great to work with! Ali in sales engaged me when I dropped my truck off and again when I picked it up. Thanks again for the leadership and execution. Mike More

Superior customer service in all faucets of their business. If only ALL Ford stores operated this way!! business. If only ALL Ford stores operated this way!! More

Picked up my vehicle, kept me informed about what needed to be done and easy checkout. to be done and easy checkout. More

Clear Honest and decent. It was an uncommon car buying experience. One that won't be forgotten. It was an uncommon car buying experience. One that won't be forgotten. More

Great customer service. Justin showed us what it means to be able to buy a car with confidence clarity and friendliness. Thank you for taking care of us! Justin showed us what it means to be able to buy a car with confidence clarity and friendliness. Thank you for taking care of us! More

Dana in the service department was excellent and was really good about keeping me in the loop on our explorer. She was very knowledgeable with the warranty process and put me at ease. Really appreciat really good about keeping me in the loop on our explorer. She was very knowledgeable with the warranty process and put me at ease. Really appreciate her help!!! More

Excellent customer service. Service department kept me in the loop while my vehicle was in for service. I liked that they take a video and show you what needs to be taken care o Service department kept me in the loop while my vehicle was in for service. I liked that they take a video and show you what needs to be taken care of. More

Great dealership was in and out in resume time . and at a good price for the truck and at a good price for the truck More

Excellent service dept. Simple to arrange, they promptly return calls, great communication. Clean nice facility Simple to arrange, they promptly return calls, great communication. Clean nice facility More