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Santa Margarita Ford

Rancho Santa Margarita, CA

Overview
Reviews
4.9
108 Reviews
Call Dealership (877) 355-5532

30031 Santa Margarita Parkway

Rancho Santa Margarita, CA

92688

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Showing 108 reviews

April 18, 2024

Greedy bait and switch car listed at 17900 I secured outside financing and the proce is now 20000 they play games with their pricing you don't have to take my word for it find a guru to see the price hi More

by bgdg1968
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
SMF Customer Service
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Helpful 1
January 01, 2024

New what we wanted and went out of his way to get us the deal we came in for ! More

by Pjsarrazin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Richardson, SMF Customer Service
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Jan 02, 2024 -

Santa Margarita Ford responded

It's great to see that our team got you into your perfect ride! We hope to see you again! Regards, The Santa Margarita Ford Team

Helpful
December 27, 2023

5 stars ***** 5 stars ***** 5 stars ***** 5 stars ***** 5 stars ***** 5 stars ***** 5 stars ***** 5 stars ***** More

by mrmegaw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Hernandez, SMF Customer Service
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Dec 28, 2023 -

Santa Margarita Ford responded

We are so happy that you had a 5-star visit! We look forward to seeing you again! Regards, The Santa Margarita Ford Team

Helpful
December 18, 2023

We worked out a fair deal for a New Ford Ranger Pickup Truck. Everyone was very helpful. More

by Jeff
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sales Department Associate
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Dec 19, 2023 -

Santa Margarita Ford responded

Jeff, It's wonderful to see that we got you into a new Ranger! We really appreciate your feedback and hope to see you back again soon! Regards, The Santa Margarita Ford Team

Helpful
November 18, 2023

Santa Margarita Ford was a great experience for us. Attentive and professional and made the process smooth. Blake in sales and Dave in finance made the process easy and got us a good deal on a great More

by Jro1128
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blake, Dave, SMF Customer Service
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Nov 20, 2023 -

Santa Margarita Ford responded

It truly makes us happy to see that Blake and Dave provided you with an amazing car-buying experience! Please never hesitate to let us know if you need anything. We appreciate you so much! Regards, The Santa Margarita Ford Team

Helpful
November 09, 2023

Great place to get your ford serviced - very helpful and professional staff to assist you. More

by mlnickles1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
SMF Customer Service
Report | Print
Nov 10, 2023 -

Santa Margarita Ford responded

It's great to see that you had an enjoyable visit here with us! We look forward to seeing you again! Regards, The Santa Margarita Ford Team

Helpful
October 21, 2023

Services were completed promptly, with good communication. Not sure if SMF has ceased to do car washes after services, but truck was not washed when picked up. More

by hatchel88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
SMF Customer Service
Report | Print
Oct 24, 2023 -

Santa Margarita Ford responded

We're glad that you received both prompt and quality service. Unfortunately, at the moment, our car wash is down for repair. We hope to have it up and running again soon, so you and all of our valued guests can have their vehicles washed after service. Regards, The Santa Margarita Ford Team

Helpful
September 24, 2023

Robbie is the best! !!! He is always willing to work with me and somehow always manages to get me exactly what i want. 10/10 More

by sabrina
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
SMF Customer Service
Report | Print
Sep 25, 2023 -

Santa Margarita Ford responded

Thank you for your excellent rating, Sabrina! We're so proud of Robbie for always delivering top-notch service. Regards, The Santa Margarita Ford Team

Helpful
September 22, 2023

Rene was a pleasure to deal with. Thorough and responsive. Really appreciated the overall experience. More

by innocenti33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rene , SMF Customer Service
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Sep 25, 2023 -

Santa Margarita Ford responded

We appreciate your feedback and are thrilled to hear that you had a positive experience at our dealership. Regards, The Santa Margarita Ford Team

Helpful
September 20, 2023

Miguel was really helpful, I got my car on time promised. Mist of the staff are cordial. More

by c_rams3
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
SMF Customer Service
Report | Print
Sep 25, 2023 -

Santa Margarita Ford responded

We love to read about your visit! Our technicians work diligently to provide high-quality maintenance and keep your vehicle in optimal condition. Thank you for your review! Regards, The Santa Margarita Ford Team

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