14 Ford Dealers near 92688near 92688

Fritts Ford took me under their wing, earned my trust and - cpaulyn

Fritts Ford took me under their wing, earned my trust and gained a loyal customer!

My favorite dealership! - Emilyanne

My favorite dealership! It was my first time servicing my bronco sport and the whole process was so easy and I was communicated with the whole time. Todd was wonderful and made my first experience here great! Thank you Todd for going above and beyond!

Huntington Beach Ford gave me a wonderful experience. - Lcsocal27

Huntington Beach Ford gave me a wonderful experience. The staff and my salesman Danny were nothing but amazing. Very helpful, not pushy. I would highly recommend buying your next new or used car at Huntington Beach Ford

4 stars because we asked for the spare tire to be added - dbolie

4 stars because we asked for the spare tire to be added to the tire rotation and the service did not do that. Otherwise, we would have given service 5 stars.

Did a great job replacing the battery and inspecting - jxclark

Did a great job replacing the battery and inspecting all other items in the vehicle

I've been pleased with my Ford MachE purchase and - sdwesterfield

I've been pleased with my Ford MachE purchase and pleasantly surprised that Santa Margarita Ford has been willing to dispatch a complimentary service person to my home when software updates were required.

Great customer service and very professional. - Mnavidi

Great customer service and very professional. Fund and friendly environment . Highly recommended. Thank you carmax

Jasmine was fantastic to work with made it so easy for us - mp_dingman

Jasmine was fantastic to work with made it so easy for us to have both cars serviced with your pickup and drop off service. Was absolutely fantastic 👍👍👍👍👍

Paul Parsons … Very helpful at all the time, give me - Luis Prado

Paul Parsons … Very helpful at all the time, give me updates about timing delivery for my F-150 Lightning 2022. Great attitude and attention.

Very disappointing experience with service - Kevin

Very disappointing experience with service department I brought my 2018 Ford Raptor to this dealership for a fully synthetic oil change and tire rotation and paid about $100 for the service. About a month later I noticed a large oil leak under my truck while leaving work. Because it was leaking heavily, I immediately took the vehicle to a trusted independent service shop to avoid risking engine damage. The technician there found the oil leaking directly from the oil filter area. The filter itself was damaged and cracked, and the oil appeared extremely dark for something that had supposedly been changed only a month earlier. Because of this, the truck required another oil change and filter replacement immediately just to make it safe to drive. According to the mechanic who inspected it, the oil filter appeared mangled as if significant force had been used on it, and based on the condition of both the filter and the oil, he believed the oil and filter may not have been changed during the original service. His opinion was that the technician may have struggled to remove the filter and left the original one in place, which would explain both the damage and the condition of the oil. I contacted the dealership to try to resolve the situation. They stated they had camera footage proving the oil change and filter replacement were completed. However, they refused to provide a copy of the video. The only thing they were willing to send were low quality screenshots from a distant camera angle, which did not clearly show the oil being drained or the filter being replaced. They insisted I would have to come into the dealership in person if I wanted to see the actual footage. When I spoke with the general manager, the conversation felt very dismissive. He repeatedly said the footage proved everything and that they were confident nothing was done wrong, but still refused to provide the video file unless I came in to watch it there. The only resolution they offered was a free oil change if I brought the truck back, which I declined because after this experience I no longer feel comfortable bringing my vehicle back to their service department. All I asked for was a refund of the original oil service, but that was refused. Between the emergency repair, the time taken out of my work day, and the inconvenience of dealing with this situation, the entire experience has been extremely frustrating and disappointing. Not to mention the general manager Mike is extremely rude and unprofessional

Last Wednesday night I needed to replace a light bulb in - whytewabit

Last Wednesday night I needed to replace a light bulb in the left rear turn signal. This was something that could not wait until morning due to my wife having a Doctors appointment. early that morning. I discovered you were open until 7:30 PM and drove immediately to service in San Juan. Dorothy, your service agent not only got the necessary bulb for a cost of $3.93 but also replaced the burned out bulb in my suv.. I truly appreciate the extra mile she went and hope some recognition is given to this extraordinary women.

I ordered a Bronco in march 2022 was told no dealer mark - Bradholzer

I ordered a Bronco in march 2022 was told no dealer mark ups I’ll be paying MSRP.. My bronco is arriving in a week or 2 and so far I am very satisfied how I’ve been treated. Robert has been very helpful. I will update once I take delivery of my new Bronco

Service writer Lou was great. I’m a new ford customer and... - Usmc0311hb

Service writer Lou was great. I’m a new ford customer and seen a few dealers for service and was not happy with their customer service. I set an appointment and they great communication while I waited. So, this will be my new service center.