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Santa Margarita Ford

Rancho Santa Margarita, CA

4.9
140 Reviews

30031 Santa Margarita Parkway

Rancho Santa Margarita, CA

92688

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Showing 140 reviews

February 21, 2026

Picked up my vehicle, kept me informed about what needed to be done and easy checkout. More

by gjsart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fleet Service
Feb 23, 2026 -

Santa Margarita Ford responded

We're thrilled to hear that you had a smooth experience and appreciated our communication. Your satisfaction is our priority, and we look forward to serving you again in the future! Regards, The Santa Margarita Ford Team

February 05, 2026

Clear Honest and decent. It was an uncommon car buying experience. One that won't be forgotten. More

by CRW
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maxwell, SMF Customer Service
Feb 06, 2026 -

Santa Margarita Ford responded

We're glad to hear you had a memorable and positive car buying experience with us. Our team strives to provide clear and honest service, and your feedback means a lot. Enjoy your new ride! Regards, The Santa Margarita Ford Team

February 03, 2026

Great customer service. Justin showed us what it means to be able to buy a car with confidence clarity and friendliness. Thank you for taking care of us! More

by joshq717
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin, SMF Customer Service
Feb 03, 2026 -

Santa Margarita Ford responded

We're thrilled to hear about your memorable experience with Justin. Providing excellent customer service is our top priority, and it's great to know we helped you buy your car with confidence. Enjoy your new ride! Regards, The Santa Margarita Ford Team

January 25, 2026

Dana in the service department was excellent and was really good about keeping me in the loop on our explorer. She was very knowledgeable with the warranty process and put me at ease. Really appreciat More

by michaelvmorris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Gallagher , SMF Customer Service
Jan 26, 2026 -

Santa Margarita Ford responded

We're thrilled to hear that Dana provided you with excellent service and made the warranty process smooth. Our team is dedicated to keeping customers informed and comfortable. We appreciate your feedback and look forward to serving you again! Regards, The Santa Margarita Ford Team

January 24, 2026

Excellent customer service. Service department kept me in the loop while my vehicle was in for service. I liked that they take a video and show you what needs to be taken care o More

by Tschulkey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Moore, SMF Customer Service
Jan 26, 2026 -

Santa Margarita Ford responded

It's so nice to hear you had a great experience with our service department. Keeping you informed and providing transparency is our priority. We appreciate your feedback and look forward to assisting you again! Regards, The Santa Margarita Ford Team

December 31, 2025

Great dealership was in and out in resume time . and at a good price for the truck More

by ebeyke
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dane Gordon, SMF Customer Service
Jan 03, 2026 -

Santa Margarita Ford responded

We're happy to hear you had a quick and positive experience while finding the right truck at a great price. Your satisfaction is our priority, and we appreciate your feedback! Regards, The Santa Margarita Ford Team

December 24, 2025

Excellent service dept. Simple to arrange, they promptly return calls, great communication. Clean nice facility More

by Heyref
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
SMF Customer Service
Dec 26, 2025 -

Santa Margarita Ford responded

We're thrilled to hear you had a great experience with our service department. We pride ourselves on communication and cleanliness, and it’s wonderful to know it made a positive impression. We look forward to serving you again! Regards, The Santa Margarita Ford Team

December 04, 2025

Very professional and friendly. Service Dept. was exceptional. I would highly recommend Rancho Santa Margarita Ford. More

by wilsontim2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay , SMF Customer Service
Dec 05, 2025 -

Santa Margarita Ford responded

It's so nice to hear that you had a great experience with our service department. Your recommendation means a lot to us, and we look forward to serving you again in the future! Regards, The Santa Margarita Ford Team

November 27, 2025

Bryan Richardson was a great help. He was knowledgeable about the truck I purchased and helpful with the trade in process. The parts/accessories clerk was also very friendly and kn More

by Jay P
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
SMF Customer Service
Dec 01, 2025 -

Santa Margarita Ford responded

Jay, We're thrilled to hear about your positive experience with Bryan and our team. We take pride in our knowledgeable staff and a welcoming environment. Enjoy your new truck, and we hope to see you again soon! Regards, The Santa Margarita Ford Team

November 10, 2025

Paul gave us excellent communication and customer service! In addition to the needed tire work they took care of warranty items too, very appreciated. More

by Ncinoc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel, Paul, SMF Customer Service
Nov 11, 2025 -

Santa Margarita Ford responded

We're thrilled to hear that Paul provided excellent communication and took care of everything you needed. Our team is always here to ensure a great experience. We appreciate your support! Regards, The Santa Margarita Ford Team

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