Santa Margarita Ford

Buying a car there was great but your service department is HORRIBLE!! 2-1/2 for an oil change. Had a 3pm appointment and left at 5:39pm. What is the benefit of an appointment. This was my first time maki is HORRIBLE!! 2-1/2 for an oil change. Had a 3pm appointment and left at 5:39pm. What is the benefit of an appointment. This was my first time making a appointment thinking it would help but no difference. Frustrated customer Danny Trevino More

Love RSM Ford. Have bought 4 cars from them- love their customer service… especially Duane! They are honest and accurate…I had my Expedition for 280,750 miles until it died… I know it was because RSM Ford customer service… especially Duane! They are honest and accurate…I had my Expedition for 280,750 miles until it died… I know it was because RSM Ford did all of he correct service! More

Fast and efficient service is the only way to describe Duane Litz and staff at Santa Margarita Ford. Thanks for staying on top of my service needs, Duane Litz and staff at Santa Margarita Ford. Thanks for staying on top of my service needs, More

My son got his first vehicle, a 2021 Ford Ranger at Santa Margarita Ford thanks to Your outstanding salesperson Cameron Jones!!! He was fantastic! Great customer service!!! We will be seeing him again when i Margarita Ford thanks to Your outstanding salesperson Cameron Jones!!! He was fantastic! Great customer service!!! We will be seeing him again when it’s time for a new Ford! More

On my visit your service advisor Miguel was helpful, knowledgeable and personable. Very happy with the service department at Santa Margarita Ford. Keep up the good job! knowledgeable and personable. Very happy with the service department at Santa Margarita Ford. Keep up the good job! More

I purchased a pre-owned Ford Escape and had a wonderful experience. I would recommend this dealership in a heart beat. They gave me a great price on my trade in. experience. I would recommend this dealership in a heart beat. They gave me a great price on my trade in. More

I have been coming to RSM Ford for service for quite awhile. Duane Litz is fabulous and takes care of me. I appreciate his professionalism. awhile. Duane Litz is fabulous and takes care of me. I appreciate his professionalism. More

I have dealt with tons of car dealerships for a little over 20 years. This is the first one I have loved. From service to sales, it has been a pleasure dealing with and they’ve earned customers for life f over 20 years. This is the first one I have loved. From service to sales, it has been a pleasure dealing with and they’ve earned customers for life from myself and my family. More

Santa Margarita Ford was great. Made an appointment for service online. Dropped off my F-150 just to get checked out before a lot of planned driving. Everything was great! service online. Dropped off my F-150 just to get checked out before a lot of planned driving. Everything was great! More