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Santa Margarita Ford

Rancho Santa Margarita, CA

4.9
128 Reviews

30031 Santa Margarita Parkway

Rancho Santa Margarita, CA

92688

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Showing 128 reviews

September 27, 2022

Clare was very helpful. She kept me informed & listen to me. She also arranged for me to get home & back. More

by Ruth77793
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
SMF Customer Service
Sep 28, 2022 -

Santa Margarita Ford responded

We are so happy that Clare provided you with a fantastic visit! We look forward to working with you again! Regards, The Santa Margarita Ford Team

September 22, 2022

SM Ford's staff are very friendly and were able to provide me with a competitive price on my new vehicle. I would definitely consider them for future purchases. More

by Pete
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robbie Moore
Sep 23, 2022 -

Santa Margarita Ford responded

Hi Pete, it truly makes us happy to see that you had an enjoyable car-buying experience! We look forward to serving you again! Regards, The Santa Margarita Ford Team

August 15, 2022

Robbie and Jason both provided a smooth and easy experience after what was a very long wait for a factory order. Nicely done, and highly recommended! More

by brandonhoff
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason, Robbie , SMF Customer Service
Aug 16, 2022 -

Santa Margarita Ford responded

It's so nice to hear that Robbie and Jason provided you with the experience that you were looking for! Hope to see you again! Regards, The Santa Margarita Ford Team

August 10, 2022

As always, I’m happy with the prompt and excellent car service from Miguel! Would recommend it. More

by jungaor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Aparicio, SMF Customer Service
Aug 11, 2022 -

Santa Margarita Ford responded

We are ecstatic to hear that Miguel constantly provides you with an amazing visit! Hope to see you soon! Regards, The Santa Margarita Ford Team

July 22, 2022

Top notch service as always! Miguel did a fantastic job with my service needs. Communication throughout was spot on. More

by Jim
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel
Jul 25, 2022 -

Santa Margarita Ford responded

Hi Jim, we are thrilled to hear that Miguel always takes such great care of you! We appreciate your business and we can't wait to see you again soon! Regards, The Santa Margarita Ford Team

July 14, 2022

Miguel was super helpful and accommodating. No one likes getting your car fixed...he made it tolerable. More

by Apadian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Miguel
Jul 15, 2022 -

Santa Margarita Ford responded

We are so happy that Miguel was able to take care of all of your needs and we're proud to have him on our team. We look forward to seeing you again! Regards, The Santa Margarita Ford Team

June 01, 2022

I've never had a bad experience when bringing my car in for service. Tuesday was no exception, Sal was courteous and explained everything thoroughly. I'm a satisfied customer. More

by granny
Recommend Dealer
Yes
Employees Worked With
Salvador Preciado, SMF Customer Service
Jun 02, 2022 -

Santa Margarita Ford responded

We are so happy to hear that you always have an amazing visit here with our service team! We look forward to working with you again! Regards, The Santa Margarita Ford Team

May 15, 2022

Looking for fleet vehicle? see Rob, he put me into exact HTF HR EXT T350 Transit Cargo Van.that I was looking for. Thanks Rob! More

by walker1delivery
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
SMF Customer Service
May 16, 2022 -

Santa Margarita Ford responded

Rob is a superstar and we can't wait to let him know about your 5-star review! Enjoy your new fleet vehicle and we hope to hear from you again! Regards, The Santa Margarita Ford Team

May 12, 2022

Eric met with me late on Mothers Day and helped me get a quick look at the vehicle I was interested in. I returned a couple of days later and met with Arvin. He's new to the shop, but was very attentive and More

by bpetinak
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arvin, SMF Customer Service
May 13, 2022 -

Santa Margarita Ford responded

It gives us great pride knowing that you felt comfortable with Eric and Arvin and that your visit here was an enjoyable one! Your business and time are much appreciated! We look forward to working with you again! Regards, The Santa Margarita Ford Team

April 30, 2022

They got me a great truck with no hassle and were very knowledgeable about their product. Would recommend them to everyone. More

by Jay
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan , SMF Customer Service
May 02, 2022 -

Santa Margarita Ford responded

Hi Jay, we are ecstatic to hear that our team got you into your perfect truck! We look forward to serving you again! Regards, The Santa Margarita Ford Team

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